I was the subject matter expert in recruitment marketing, talent attraction, programmatic advertising, and TA Technology for a nationwide restaurant/retail brand with 660+ locations. My focus was with the candidate experience-so they can quickly and easily find, match, apply, respond, hire, onboard. If you do not make it easy for a candidate-someone else will. In good times they will drop off, and in bad times they will remember what you put them through! -Workforce Analytics–Designed systems for projecting staffing needs and monitoring staffing progress which delivered programmatic sourcing improvements while reducing spend by $267K in the first year and halting the historical 8% annual increase. Deployed best practices in sourcing and acquisition across the enterprise so that targeted staffing levels were achieved and maintained. Pulled together disparate data systems into a centralized dashboard to set strategy for each location. -Employer Brand– Created strategy and content for employer brand and social media channels. Managed employer reputation on all employer review sites. -Vendor Management – vetted and selected TA tech tools and processes, negotiated pricing, and rolled out to the end user. Managed the relationship with each vendor and kept our usage up to date. ATS Implementation contributor in design set up and ongoing process improvement strategy.-Talent Acquisition – Led full cycle recruiting for exempt, hourly, and contingent workforce. Developed strategy, processes, and tools for field management talent sourcing team before promoting into running the corporate talent acquisition team filling roles across all departments. -Market Expansion – Led talent attraction strategy and recruitment marketing for new market stores. We were opening approximately 10-12 stores per year in both core markets and new territories, including California, Nevada, Idaho, and Oregon.

• Provided technical expertise to new and existing clients in diverse industries in the Metro Washington, DC area. Obtained/exceeded $1.526 million quarterly quotas.• Voted as Rep of the Quarter by Dell Management.

• Recruited, interviewed, and hired service reps, technicians, and support personnel. • Winner of the Presidents Inspiring Excellence award for a quality improvement program aimed at increasing productivity, teamwork, and department morale.• Managed a high volume, high performing team of reps including call center and in-person customer contacts.