Tammy Britton Email & Phone Number

Maryland Heights, Missouri, Us

T-Mobile account

Maryland Heights, Missouri, Us

Arizona Power Service • Worked closely with corporate leadership teams to ensure a successful implementation.• Manage Project Managers, Business Analysis, Financial Analysis and Project Coordinators• Audit Worldwide Projects Mangers projects on the APS account to make sure we are provided the best customer service from a PMO office.• Creating remediation Plan for PMs as needed• Providing help for PMs as needed for their Daily Tasks or getting them aligned with other more APS seasoned PMs for assistance.• Manage a collaborative project team to ensure each key functional project discipline is meeting the planned project scope, schedule, and cost.• Lead the overall project, including coaching, conflict resolution, facilitation, motivation, and negotiation.• Responsible for planning the project to achieve objectives, including developing the project charter, Work Breakdown Structure (WBS), estimates, and project plan deliverables.• Responsible for managing the project plan, achieving project objectives, and escalating issues to stakeholders and PMO Management, as necessary.• Responsible for keeping track of purchase orders and vendor changes.• Responsible for monitoring and controlling project scope, schedule, and budget as well as preparing Project Change Orders (PCOs) as required.• Responsible for preparing project status reports and distributing them to project stakeholders.• Responsible for preparing monthly Current Work Plan (CWP) and support of the monthly financial forecast.• Work directly with Sales, Project Managers, & deployment resources to ensure flawless execution of our implementations.• Ensure customer satisfaction and SLA's are exceeded• Personnel management and development• Recruitment, interviewing, & forecasting staffing requirements• Build and maintain relationships with internal and external customers, as well as subcontractors.

• Worked closely with corporate leadership teams to ensure a successful implementation.• Followed all standard operating procedures and standard transition methodologies (based on ITIL) relative to cost management, governance, approvals and reviews, and all other associated workflow and deliverables• Manage projects and program execution• Overall responsibility for the successful execution of all aspects of the transitionResponsible for financial discipline to ensure target budgets are met for all aspects of the transition.• Enforces strict change control processes to manage scope, schedule, and resources within transition • Manages the development of all start-up and transition tasks, risks, and associated cost and schedule utilizing input from Solution Architects and intended service providers.• Managing the transition of Physical and Operating Systems teamso Linuxo HPUXo AIX/IBM Powero OS Automationo Windowso X86 o SUNo ESXi• On-Boarded new hires and make sure they received the Knowledge transfer from Boeing employee’s• Make sure documentation, process flow and mapping were created for each environment. • Held daily/weekly meeting with each workflow to make sure everything was on track per project plan.• Coordinated with leaders from each environment to make sure we had a smooth transition to Dell. • Working with transformation areas on how the future environments will look after Greenfield. • Work very closely with customer on the SOW to make sure all obligations were approved.• Worked with client architect and Dell to design out the new Greenfield architecture.• Facilitate Due Diligence/Discovery session• Facilitate Kickoff meeting• PMing the Network Data Center migration to Greenfield architecture

Melbourne, Au

Berkshire Hathaway Energy M365 Migration Project • Worked closely with corporate leadership teams to ensure a successful implementation. • Collaborated with Executive Management and Stakeholders to develop project scope, requirements, and status reporting needs. • Designed project plans, which identified needs and defined major tasks and milestones based on scope, resources, budget. • 5 Affiliates in all to migrate onto M365, this consistence of SharePoint, Yammer, OneDrive, Teams, Intune and Exchange • Daily touch point calls, reviewed open issues, risk and clarified task that needed to be done in that day. • Tracked and escalated past due activities, as necessary. • Pulled project status information from multiple sources and consolidate in PowerPoint slides.• Perform workstream kickoff sessions for M365 App Migration, Public Folder and Mail Migration. • Set expectations with all team members on meeting cadence, issue management and getting updates to activities.

St. Louis, Mo, Us

Enterprise PMO Management / May 2013 – April 2020 • Partnered with Application Development area for application projects, focused on key capabilities across software development lifecycle (SDLC).• Managed projects representing Infrastructure Engineering, including Security, Storage, Network Transformation, and Server teams• Managed multiple complex projects simultaneously between 3-6 at one time.• Worked with external vendors like Cisco, World Wide Technology, Palo Alto, CyberArk, Jive, IBM etc..• Provided updates to stakeholders and leadership about budging and finances.• Enjoyed working with the technical teams and partnering with sponsorship to provide a strong business result.• As Program Manager, led and coordinated cross-project, cross-functional teams to ensure project alignment, problem resolution and risk mitigation, and success for all stakeholders• Develops and establishes standards within the IT Shared Services PMO to ensure Project Managers are delivering the expected value and positively impacting project results.

St. Louis, Missouri, Us

• Designed project plans, which identified needs and defined major tasks and milestones based on scope, resources, budget and personnel.• Coordinated the development of new systems and the modification of existing systems.• Interfaced with technical and non-technical business managers.• Oversaw the development and implementation of web infrastructure projects of a highly complex nature for web based applications• Worked closely with application development project team, Network/Server hardware team, Information Security team and procurement team to ensure project solutions are efficient and effective in support of the business goals and objectives• Mentor project team members in the application of a methodology• Oversaw the development and implementation of database infrastructure projects of a highly complex nature for database based applications.• Gather, analyze, translate and deliver information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management corporate standards. • Managed large and medium size infrastructure build projects. Mainly customer facing systems designed to increase company revenue through use of mobile technology. Remaining projects were cost reduction and performance enhancement efforts through technology refreshes. • Release management projects. Coordinate once a month releases with application and infrastructure teams.• Acquisition projects, managed large and medium size infrastructure build projects

San Francisco, California, Us

• Design project plans, which identified needs and defined major tasks and milestones based on scope, resources, budget and personnel.• Gather, analyze, translate and deliver information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management corporate standards. • Assist the Demand Management Team and Release Management team with managing, tracking and communicating all requests through the Integration and Business As Usual processes including, but not limited to: Provide day-to-day coverage for BSG PMO team.• Assist with the facilitation of project sizing. • Track and escalate past due activities as necessary. • Create and support ongoing reporting needs (weekly Program Leadership reporting to Senior Mgmt. identifies divisional status and progress with all BSG PMO Management processes). • Pull project status information from multiple sources and consolidate in PowerPoint slides. • Review status information for consistency (level of detail, look and feel, etc.).• Review process deliverables for completeness and quality and compliance with established project standards. • Provide administrative and analytic support. • Mentor project team members in the application of a methodology, managing the day to day project activities, and coordinating the project within the enterprise.

Purchase, Ny, Us

• Designed project plans, which identified needs and defined major tasks and milestones based on scope, resources, budget and personnel.• Coordinated the development of new systems and the modification of existing systems or applications.• Interfaced with technical and non-technical business managers.• Oversaw the development and implementation of web infrastructure projects of a highly complex nature for web based applications. • Responsibilities included working day to day with cross functional teams providing a leadership role while providing project planning, project estimating, resource management, project plan execution, project implementation and project hand-off to a support team.• Worked closely with application development project team, Network/Server hardware team, Information Security team and procurement team to ensure project solutions are efficient and effective in support of the business goals and objectives.• Conducted financial and budgetary analysis to define project worth and to ascertain which system best fits user needs and company standards.• Supplied project teams with cost for projects regarding hardware and software.• Identified resources needed and assigns individual responsibilities.• Reviewed deliverable prepared by team before passing to client.• Managed project budget. • Determined appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project. • Followed up with clients, when necessary. • Analyzed project profitability, revenue, margins, bill rates and utilization.• Kept project team well informed of changes within the organization and general corporate news. • Effectively communicated relevant project information to superiors.• Resolved and/or escalated issues in a timely fashion.• Mentored project team members in the application of a methodology, managing the day to day project activities, and coordinating the project within the enterprise.

St. Louis, Mo, Us

• Designed project plans, which identified needs and defined major tasks and milestones based on scope, resources, budget and personnel.• Coordinated the development of new systems and the modification of existing systems or applications. • Coordinated projects with the other affected department or departments. • Performed feasibility studies to ensure systems adhere to standards and meet user requirements.• Coordinated with the Web Infrastructure team on Weblogic issues and needs. • Devised and maintained workable project plans to accomplish the business needs that each project was undertaken to address. • Coordinated project activities across multiple project teams.• Acted as liaison between implementation personnel, management and vendors by conducting meetings to review project details.• Purchased all hardware and software that was required to move the Web Infrastructure team over to a Linux environment.• Oversaw installation of web applications onto the web servers once provisioning was completed.• Coordinated with the security teams on firewall rules and other security vulnerabilities.• Coordinated with the networking team on V-lan and network port information. • Made sure that the necessary networking ports were turned on when implementing a new server.• Coordinated with the data storage on SAN and ECM port connectivity.• Conducted financial and budgetary analysis to define project worth and to ascertain which system best fits user needs and company standards.• Diagnosed and corrected system problems with help from vendors and support team. • Oversaw production of all deliverable and assessed and enforced project deadlines and worked within budget restraints. • Processed working knowledge of technical resources such as operating systems, programming languages and hardware.• Retired all EOSL server hardware every quarter at no expense to the firm.• Procured server upgrades for support teams.

St. Louis, Mo, Us

• Maintained and troubleshot problems with UNIX servers.• Assisted with hotlines and war rooms.• Assembled, configured, installed, maintained and performance tuned infrastructure components associated to the specific IS department.• Developed SDLC requirements. • Updated service center tickets. • Made sure all UNIX and Windows servers were racked, cabled and built to owners needs. • Made sure all software had been updated and current to given standards.• Identified, prioritized, monitored, communicated and resolved elements that could impact the project. • Planned, executed and controlled projects. • Ensured project cost, schedule and quality objectives were met by monitoring and measuring the progress of the project.• Created Unix OS Patch wave process. • Coached and mentored SOC-UNIX and UNIX services teams on how to perform patch wave. • Wrote all new documentation on patch wave. • Reviewed and approved test plans, implementation and back out plans. • Created UNIX scripts to look at OBP, KJP and crontabs. • Updated service center to reflect accurate information on the process of patch wave. • Facilitated meetings with clone, QA-QPT analyst and development on patch wave to insure everyone understood the scope of the project.• Created Microsoft Patch Management process. Microsoft Patch Management was used to create repeatable processes to download, analyze, test and implement the monthly Microsoft security patches for servers and workstations to be completed within a five-day period. • Created flow charts and a documentation process.• Assisted software destitution with creating pilot groups for rollout.• Created lasting relationships with BSD, Clone, QA, Change Management and Development. • Mentored BSD areas on how to utilize Test Director.• Created PDL for SPM-Notify.• Organized test schedule.• Coordinated application testers in clone. • Communicated patch status to upper management.

St. Louis, Mo, Us

• Maintained and troubleshot problems with software distribution.• Mentored and provided additional training for branch server team when learning software distribution.• Facilitated meetings to discuss hardware issues and upcoming projects.• Troubleshot service center tickets for branch server and software distribution.• Created daily software distribution plan.• Assisted with hotlines and war rooms.• Developed package reviews for numerous applications.• Created documentation process for software distribution on UNIX servers.• Coordinated with MAC Team and facilities to make sure move requests were filled out properly with the correct distribution identified for workstations.• Mentored and provided additional training for new associates.