Maintained responsibility for all aspects of human resources management while serving as a HR business partner. Played a key role in corporate-wide programs associated with project management, client audits, internal audits, reorganization, and process improvements. Executed benefits administration tasks. Ensured compliance with client, federal, state, and local requirements. Acted as the Merger/Acquisition Lead responsible for complete software system conversion including IT programming, mapping, data analysis, testing, and training. Oversaw executive management responsibilities for entire business operation including expansion during a period of rapid growth with client base, increased staffing requirements, and larger facility. Spearheaded project management initiatives associated with the development of training materials and Standard Operating Procedures. * Served as a Senior Advisor to President and Executive Management concerning organizational structure, process improvement, client compliance, internal auditing, employee training programs, and employee monitoring and special projects assigned by the Board of Directors. * Appointed as HR Manager for Houston Regional Office while working closely with Corporate Office including talent acquisition, interviewing, hiring, training, performance management, employee issue resolution. * Pioneered the implementation of a restructuring plan for Client Servicing and Administrative areas in multiple state locations, which boosted organizational performance and reduced labor expenses by automation, defined job descriptions, and reorganization of talent.