Nexlevel Consulting Services is a professional consulting firm with core competencies in business transformations, organizational change management, training, and system implementations services. Our innovative and measurable solutions enable our clients to move from working in silos to engagement and adoption by implementing unique best practices aligned with their culture. We 'connect the dots' between people, processes and technology.Our mission is to empower our clients to strategically excel in implementing frameworks that result in sustainable results. Our work ethic is to leave our clients in a better place by making complex change easy. Our philosophy is 'One Team, One Mission' which supports you in moving from working in an “individual” silo to collaborative environment aligned with your mission, culture and goals. We do this by breaking down the walls of technology to connect your people, processes and systems; for all three to have a voice and work together in your transformation.We bring a nimble, agile, tailored approach to our client needs. Consultants with Nexlevel Consulting lead major transformation initiatives with the desired end results of the client in the forefront of our minds. Our team is able to articulate value and inspire the adoption of change as they serve as the ultimate end user advocate.

The Relate Lab is an online community working together to develop skills to communicate CHANGE effectively.The monthly membership offers templates, checklists, tools, courses, workshops, along with monthly Q&A sessions and monthly group coaching with experts to support you with communicating your messages in a language that non-tech professionals can understand, relate to, and act on!Sign up to learn more about this supportive community of like-minded professionals building their communications skills to facilitate success: https://bit.ly/therelatelab

The Virtual Training Academy is an online learning environment that supports participants who have the desire to enter the enterprise planning resource (ERP) industry. The goal of this program is to teach individuals how to use Oracle technology as a tool, communicate and work within key business concepts and support participants in the development of becoming a Functional Consultant or Oracle Information Technology (IT) Trainer. As the Founder and Lead Instructional Designer, it is my responsibility to perform the following tasks to ensure a successful experience to those who participate in our courses:• Design and develop online content to support the Virtual Training Academy. My role is a combination of instructional design (ID), adult learning theory, training delivery, web development, and strong consulting, strategic enrollment, marketing, and communication skills• Identify training needs/requirements to effectively develop cutting-edge solutions, and measure impact of the course materials and evaluation based on competency and assessment strategies• Create and deploy online simulations, scenarios and interactions and work closely in the video production realm to create interactive videos and stimulating storyboards• Craft training collateral including presentations, voiceovers, individual and group hands-on activities, job aids and supplemental reading materials• Build self-check quizzes for each module to confirm competency of the materials• Maintain a clear, action oriented understanding of instructional design, methodologies, tools and techniques to attract and sustain appropriate audiences/learners for the modules• Create and maintain relationships with the learner communities to assess current skill set and aptitude for the program

• Provided strategic guidance on how to effectively prepare the user communities in Europe for successful acceptance of process and cultural change• Managed weekly project plans to ensure level of effort and resource workload within Oracle Projects and Fixed Assets were aligned with training objectives for rollout and sustainment • Led and managed the training instance process to ensure the accuracy of code migration and transaction validation for Oracle Project Costing, Fixed Assets and Accounts Payable• Worked with the Business Solution Teams to gain an understanding of the client needs to transfer the knowledge into training collateral and people readiness documentation for user communities in Europe• Monitored and updated the appropriate training utilizing Oracle UPK 11.1 and supported environments to ensure the application configurations for Oracle Project Costing, Fixed Assets and Project Billing were in accordance with the global solution for effective and accurate people readiness and training sessions• Facilitated training, knowledge support sessions and appropriate people readiness activities for user communities in Europe• Monitored the effectiveness of course materials, reviews feedback, and modifies/revises course materials as requested• Maintained comprehensive knowledge of specific modules of all assigned processes, tools and services for Oracle applications• Reviewed MD50s, system configurations, setups and customization requirements to ensure materials were in line with client expectations

• Developed key training deliverables during each phase of the system development lifecycle including Training Strategy, Needs Analysis, Curriculum and Delivery Plans for Oracle Projects Costing, Billing and iExpense.• Designed and developed training curriculums for online and classroom based learning.• Performed an in-depth enterprise wide needs assessment in order to create a standard training model across all impacted business groups.• Coordinated with Business Leads, Managers and Front-Line Supervisors to finalize the structure of the training program, training schedule, and curriculum for Oracle Projects Costing, Billing, iExpense and Accounts Payable.• Served as a Subject Matter Expert for Oracle Projects Costing, Billing, and iExpense to collaborate with internal and external Business/Functional Leads to develop and document organizational and cultural changes to be used in the program portfolio.• Worked with the Project Leads to ensure change and training efforts were aligned and appeared as integrated activities to end users.• Created and executed test scenarios and scripts for Oracle Projects Costing, Billing, iExpense and Accounts Payable for 3 SIT rounds.• Responsible for configuration, system setup and testing activities for Oracle Projects Costing, Billing, iExpense, Accounts Payable.• Reviewed MD50s, BR100s and collaborated with implementation team members to achieve the development of appropriate job aids based on rollout functionality.• Supported the Program Manager with the development of all Steering Committee and Executive Sponsor communication, along with the appropriate approach and recommended deliverables.

• Managed a team of 7 Training Consultants to develop and deliver an enterprise wide integrated training strategy for a multi-agency Department of Defense Oracle implementation• Managed weekly project plans to ensure resource workload and level of effort aligned with program wide objectives• Developed strategic training deliverables (Strategy, Needs Analysis, Curriculum Plans, Delivery Plans) that also served as benchmark documents for the agency training departments• Created a personal, collaborative approach to Project Management with active participation by the Agency Training Program Managers, Project Managers and Stakeholders• Managed Stakeholders’ expectations as related to the process of implementing organization change and business process reengineering• Fostered relationships between Agency Training Program Executives, Training Providers and Staff• Managed day-to-day IT Training Operations through close collaborative relationships with 11 Agency Trainers• Redefined and expanded the Project Management Office (PMO) by establishing consistent industry training standards• Worked closely with Business Leads to mitigate risk and provide resolution to training specific issues• Ensured end user learning and support services reflected best practices and client-focused outcomes• Facilitated monthly agency sessions to provide support to the agency to gain acceptance from end users for process, role and organizational changes

• Managed and participated in training strategies, curriculum development, training program design, training materials development, delivery with the consulting team, and support of the certification process.• Identified risk areas, issues, and proposed key resolutions throughout the project phase. • Managed changes required for implementing the Standard Operating Procedure (SOP) solution by assisting the agency to understand the solutions and how they will adapt and use them via customer specific designed demonstrations. • Managed users to assimilate them onto their new SOP business application processes through classroom based learning plans and execution.

• Served as the Project Manager for 1099 processing in Oracle. As a result, 1058 supply management vendors utilized by the agency successfully received 1099s for tax purposes.• Led the development of the federal agency Oracle training program in support of system end users post implementation through the creation of training plans, needs assessments, learning analysis, learning objectives and training delivery execution.• Led and managed the training content development schedule and review process for all Oracle training modules which included coordinating and leading process mapping and requirements gathering sessions and working closely with client SMEs to create business scenario based training.• Led Department Trainers to conduct training sessions specializing in customized end-user training sessions and documentation for Purchasing, Accounts Payable and Accounts Receivable.• Performed organizational assessments through interviews, brown bag sessions and focus groups to determine the appropriate training curriculum for the end users.• Developed targeted communication messages, which tied the strategies initiatives of the implementation to the desires of the end user community.• Served as Lead Production Support Liaison to the user community for Purchasing, Fixed Assets, Accounts Payable, Accounts Receivable, General Ledger, Inventory, and Order Management.• Provided specific end user training for Purchasing, Accounts Payable and Accounts Receivable modules.

• Served as a Mentor to the Junior Analyst teams and facilitated several requirements management workshops for Junior Analysts.• Analyzed and documented business, functional and systems requirements using Use Cases, Rational Unified Process and Rational Tools. • Analyzed various government requirements to gather global requirements dealing with security, adjudicatory, federal, and agency requirements. Information was presented to Project Executives and Steering Committee to determine appropriate prototype for review.• Created Use Cases as a means to capture the software requirements and to ensure end-user goals are represented clearly. • Worked closely with Technical Teams to ensure application development was in accordance with agency specific requirements. • Utilized Requisite Pro to establish a baseline of system requirements, manage updates for all systems changes, and established traceability between use cases and test cases and use cases to supplementary requirements.

• Performed key business requirements analysis of customer relationship management criteria used to develop key data elements, application configuration and reporting for the implementation.• Assisted senior executives using organization perspectives and methods to execute business strategies, improve operations and performance, and optimize roles and responsibilities.• Assisted with the implementation of strategy, business initiatives, and organizational and cultural changes for leadership alignment, change leadership, stakeholder and employee engagement, large-scale program design, organization performance, and communications.• Oversaw the development of requirement frameworks that support improved client future-state organizational design and alignment within the implementation. • Developed integrated, targeted, and repeatable approaches to manage change leadership, and work force transition aspects associated with large-scale organization transformation initiatives.

• Recruited by the Center of Excellence to support Oracle technology adoption and organizational change through the use of Program, Project & Portfolio Management best practices within the framework of Oracle Applications • Instrumental in meeting facilitation, business process analysis, system and user acceptance test planning, requirements analysis planning and documentation • Prepared system documents and specifications, including: requirements documents, business process models, test scripts, and training materials• Attended and document meetings with users and conduct training sessions and system/user acceptance training• Responsible for the development of materials, scheduling and conducting requirements and feedback sessions with end users• Prepared and edited IT or software-related documentation incorporating information provided by users, business analysts, technical staff, and management personnel