Tammy Ecsedi Email & Phone Number

Kitchener, Ontario, Canada

McIntyre Group Office Services Inc.  Kitchener, ON (February 2016 – Present) One of Canada’s largest providers of office furniture, architectural wall and retail installation services. ACCOUNTING CLERK Report to Accounting Manager* Ensure collection of overdue or delinquent accounts by notifying customers by e-mail and telephone* Electronically submit invoices to customers via email and online* Verify all distribution accounts on invoices, debit memos and credit memos are accurate and correct* Matching sales orders to packing slips; prepare and post invoices* Daily cash and credit card receipts, daily and monthly bank reconciliations, credit notes* Conduct commercial collections, maintain accurate collection notes, and resolve issues.* Prepare and conduct daily bank deposits for multiple accounts that included US dollar accounts, and verified that invoices, debit and credit memos were accurately distributed* Receive, code and enter vendor invoices* Prepare cheque payments and PAD payments for vendors* Create new customer and new vendor accounts in all systems as needed

Fibernetics, Cambridge, ON Collections Specialist/Accounting ClerkReport to the Manager of Finance. Provide support to the accounting team, Manager of Finance, Controller and VP of Finance Primary Responsibilities:•Ensure collection of overdue or delinquent accounts by notifying customers by e-mail and telephone•Recommend legal action or disconnection of service in cases where payment is not forthcoming•Resolve collection issues by making payment arrangements•Answer correspondence prepare Statement of Accounts, reconcile accounts and maintain files related to customer accounts•Manage multiple e-mail accounts•Research, track, investigate and resolve customer concerns, inquiries•Maintaining thorough, well organized accounts receivable customer files•Prepare daily bank deposits for multiple accounts including US dollar accounts•Post daily cash and credit card receipts; post monthly PAD and Credit Card payment batches•Process, transmit and run credit card transactions for customers•Daily and monthly bank reconciliations•Preparing monthly contra’s from accounts payable to accounts receivable •Prepare and calculate monthly residuals •Matching sales orders to packing slips; prepare invoices •Complete VSOE calculator for accounts with extended warranty•Verify that all distribution accounts on invoices, debit memos and credit memos are accurate and correct.•Process Debit Memos/RMA’s to invoice or re-invoice for any adjustments, correction to original invoice•Process Credit Memos and ensure the credit amount is reflected on the customer’s account•Posting to GL of all cash receipts, bank increase and decrease adjustment, debit memo’s, credit memo’s, invoices in a timely and accurately•GL reconciliation and booking of related journal entries•Ensure policies and procedures are followed according to established guidelines•Assist the accounting team overall as needs arise

Waterloo, Ontario, Canada

● Processed Worldwide software, maintenance, training and consulting orders● Processed Worldwide sales credit adjustments● Processed and checked for accuracy all invoices for Worldwide sales transactions● Maintained accurate record of all worldwide transactions● Regular communication with the Sales Organization to start and close key transactions● Understanding of revenue guidelines, controls and policies● Supported customer inquiries via phone and email● Performed projects and new responsibilities when assigned● Provided backup for shipping and licensing of product to worldwide customers

Waterloo, On Canada

● Ensured timely collection of maintenance renewal receivables ● Supported customer inquiries via phone and email regarding their maintenance invoices● Provided back up for cash flow forecasting, banking, support customer inquiries via phone and email for all invoicing

Waterloo, On

● Processed Worldwide software, maintenance, training and consulting orders ● Processed Worldwide sales credit adjustments ● Processed and checked for accuracy all invoices for Worldwide sales transactions ● Maintained accurate record of all worldwide transactions ● Regular communication with the Sales Organization to start and close key transactions ● Understanding of revenue guidelines, controls and policies ● Supported customer inquiries via phone and email ● Performed projects and new responsibilities when assigned ● Provided backup for shipping and licensing of product to worldwide customers