Administered health and welfare benefits for 1,200 employees partnering with numerous People Operations associates spread among 13 multi-state field offices utilizing ADP Workforce Now.Solely responsible for managing and processing the full cycle of employee benefits: including monthly invoice processing and location chargebacks, open enrollment, plan management, issue resolution, and compliance for all employees and dependents.Benefit plans included: health insurance, dental insurance, short-term and long-term disability, FMLA leave of absences, workers compensation, life insurance, flex spending, and health spending accounts. Processed ACA compliance reporting.Partnered with General Counsel and field office associates in managing workers' compensation claims. Special tasks included assisting CFO with commercial property and liability insurance as well as managing certificates of coverage for all field offices. Assisted Corporate Controller in managing the executive auto pool, issuing vehicle insurance cards, and managing auto accident claims.

15 Years - Responsible for accurate and ethical day-to-day HR Operations in a fast-paced, continually changing sales and customer service organization. SR HR Generalist respected for maintaining the highest level of confidentiality as well as strategic thinking, empathetic, ethical, and analytical approach to problem-solving. Consistently taking ownership to get the job done. Independent, self-motivated contributor with a strong drive to continually offer solutions. Key driver in the ongoing evaluation of processes and procedures, continually improved efficiencies and strategic alignment. End to End Tactical Experience ~• Employee Benefits (full cycle)• FMLA and Disability (full management and compliance)• Recruiting for exempt and non-exempt positions• New Hire Orientation • Onboarding and Payroll Processing • Performance Management • Interpret and Inforce Policy and Procedures• Communication & Teamwork• Employee Appreciation, Recognition • Coaching and Mentoring• Analyze, Resolve Conflict Mgt• Leadership & Progressive Discipline• Off-boarding and Exit Interviews• IDES (claims and hearings)• Legal, HR & Benefits Compliance• Workplace Safety• Security • Assisted with System Implementations (including roll-out, troubleshooting, and staff education for HR products) Paylocity, ADP Workforce Now and TruTime

9 Years ~ Various positions held during my career with Kemper- IT and Y2K Business Analyst- IT Education Corporate Training Coordinator for Kemper Institute- Zurich Kemper Life Insurance Customer Service Representative- Employee Health Claims Clerk