Tammy Gilbert

Tammy Gilbert Email and Phone Number

CIO/VP, Strategist, Transformer, Change Agent, Global Technology Leader @ Fidelity Investments
Tammy Gilbert's Location
Dallas-Fort Worth Metroplex, United States, United States
Tammy Gilbert's Contact Details
About Tammy Gilbert

A dynamic executive, recognized for defining creative strategies for complex business problems, offers a proven track record of success in driving growth and turnaround efforts. Excels in aligning organizations and building strong leadership teams that fully support the customer and achieve positive top- and bottom-line results. Enables teams to achieve and surpass quality goals and customer service objectives. Possesses diverse industry experience that spans transportation, healthcare, IT, financial, manufacturing, and consumer segments.SELECT ACHIEVEMENTS:Supported 200+ clients in achieving business goals by defining and planning strategies for IT outsourcing or in-sourcing initiatives as well as technology deployment and transformational plans. As CIO, developed and rolled out a transformation of IT business relationships and technology environment which drove significant results.Conceived and launched a leadership assessment program that facilitated individual recruitment of high qualified leaders as well as career advancement of other employees.Turned around business unit performance and reduced profit loss due to poorly run programs; decreased negative profit impact by $200M during tenure and enabled stronger growth for the Services business unit.Delivered $1.9B revenue per year with a profit margin of 21% and $75M in productivity improvements; reduced critical outages 65% in 2008 and an additional 30% in 2009 against goals of 50% and 25% respectively.

Tammy Gilbert's Current Company Details
Fidelity Investments

Fidelity Investments

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CIO/VP, Strategist, Transformer, Change Agent, Global Technology Leader
Website:
fidelity.com
Employees:
10
Company email:
Johrenk7@gmail.com
Tammy Gilbert Work Experience Details
  • Fidelity Investments
    Cio, Corporate Technology Group
    Fidelity Investments Aug 2016 - Present
    Boston, Ma, Us
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  • Trinity Industries, Inc.
    Cio And Vp, Information Technologies
    Trinity Industries, Inc. Sep 2012 - May 2016
    Dallas, Texas, Us
    Responsible for all aspects of technology for this $5B company with focused attention on developing a long term strategy that includes transformation, integration and quality improvement.
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  • Hp
    Vice President - Transition, Transformation (T&T) And Project/Program Management
    Hp Nov 2010 - Aug 2012
    Palo Alto, Ca, Us
    Recruited to lead Project Services business for America’s Enterprise Services business unit including transitioning all new clients into the portfolio and transforming client environments into world class operations. Initial goal was to turn around performance and reduce profit loss due to poorly run programs enabling stronger growth for the Services business unit. - Established repeatable process for transitioning and transformational programs - Defined stronger upfront global sales review process to increase quality of plans and profitability of projects services - Reduced negative profit impact by $200M from 2010 to 2012 - Completed close down of 15 major Data Centers, migrated 10,000 servers, performed 74,000 mail migrates, deployed new management tools to over 100,000 devices, relocated global network operations and deployed 20 new service desk operations for client - Responsible for all Project services within America's for over 100 accounts, 2000 projects - both external and internal
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  • Hp
    Vice President, Operating Model Management Of Change
    Hp Jul 2008 - Nov 2010
    Palo Alto, Ca, Us
    Requested to provide leadership to define the strategy and implementation of a new operating model for the Enterprise Services Business including organization design, working operational model and leadership assignment - Drove comprehensive communication and training plans to align 4000 leaders at all levels with strategy and transition plan - Defined new organization structure for over 120,000 employees and realigned both people and financials to new structure - Re-defined roles and responsibility boundaries, process gaps and overlaps and worked with each team to drive initial strategy for the sub-team - Merged the HP and EDS operations into a single global standard operating model
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  • Electronic Data Systems
    Vice President, It Operations
    Electronic Data Systems Apr 2006 - Nov 2010
    West Hartford, Us
    One of 13 leaders across EDS requested to take leadership of the regional operations including end to end accountability for all client operations headquartered on the US East Coast. Drove excellence in delivery for 4 major global accounts and over 200 US based accounts. Services include Data Center operations with management of 35 data centers located globally, workplace services including over 250,000 seats and mobile customers, over 1,000,000 service desk calls annually, Network operations and Business Process operations including HRO, Input/Output services and Insurance processing. - Delivered $1.9B revenue annually with a profit margin of 21% with $75M in productivity improvements - Reduced Severity 1 outages by 65% in 2008 and an additional 30% in 2009 against goals of 50% and 25% respectively - Strengthened the leadership team through talent upgrades and rotational plans, which enabled development of new talent being used within the company - Outlined strategic investments including major upgrade of EDS’s East Coast Data Center infrastructure including switch upgrades, data center floor expansion, mainframe upgrades and tape system upgrades - Conducted major refresh of technology in the workplace, midrange and network arenas for over 20 clients - Migrated over 600 positions to low cost locations to improve cost structure and develop a true “follow the sun” operational model
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  • Electronic Data Systems
    Director Of It Delivery Including Applications And Infrastructure
    Electronic Data Systems 2004 - 2006
    West Hartford, Us
    Promoted to take over delivery for all US Airlines outsourced IT including infrastructure, applications, business processes and support for new business - Provided leadership for three of the top deals for the industry resulting in tripling of the revenue for the industry segment - Led largest pursuit for Travel and Transportation industry including oversight of financials and solutions, Lead negotiator, worked with legal to define contract terms and conditions, and maintained primary customer contact and managed customer relationship - Managed program to implement $4B contract award at EDS’s largest airline including implementing over 270 service level agreements, defining and implementing process changes, and coordinating the efforts of a large multi-disciplinary team
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  • Eds Group
    Vice President, Account Executive, Account Management
    Eds Group 2001 - 2004
    Us
    Responsible for customer relationship, financial management, delivery and growth for major airline account. - Successfully managed Y2K efforts resulting in no outages for major Airline - Generated over $200 Million in revenue, surpassing financial commitments - Reduced the number of late or over-budget program deliveries from 30% to 4%, and stabilized the account team improving overall customer satisfaction and employee morale
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  • Sabre Holdings
    Vice President, Account Executive
    Sabre Holdings 1999 - 2001
    Southlake, Texas, Us
    Responsible for customer relationship, financial and contract management, delivery and growth for one of the companies largest Airline clients.Managed product development and application delivery for Travel Industry agencies including the first graphical product for travel agents. Full lifecycle development included, requirements, design, development and testing.Managed product development of Airline reservation product front end that reduced reservation keystrokes, training time and ultimately improved retention of agents.
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  • American Airlines
    Vice President, Project Consulting And Risk Assessment
    American Airlines 1996 - 1999
    Dallas-Fort Worth, Texas, Us
    Reporting to CEO providing risk assessments for high risk or troubled projects to senior management, including risk mitigation plans, consulting and follow up plans to insure the projects ultimately completed successfully and potential litigation was minimized. Additionally responsible for effecting organizational change, improving project and program management processes and procedures.
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  • American Airlines
    Application Developer And Project Manager
    American Airlines Nov 1990 - Jan 1996
    Dallas-Fort Worth, Texas, Us
    Responsible for developing travel and transportation industry software products including a graphical interface for the reservation platform which reduced keystrokes and training time for reservation agents. Additional managed the development of key travel agency products including one of the first graphical interfaces for agencies.
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  • Texas Health Harris Methodist Hospital
    Application Developer And Project Manager
    Texas Health Harris Methodist Hospital Jan 1988 - Nov 1990
    Developed lab equipment communication protocol to deliver critical patient information from the labs to doctors and nurses. Additionally worked on the microbiology program to capture on-going epidemic information to be reported to the government.

Tammy Gilbert Skills

It Outsourcing Service Delivery Offshoring It Transformation It Service Management Outsourcing Itil Data Center It Strategy Pmp Bpo Infrastructure Management It Operations Application Lifecycle Management Pmo Business Transformation Professional Services Business Alliances It Management Vendor Management Program Management Risk Assessment Account Management Large Scale Change Management Quality Assurance Crm Disaster Recovery Change Management Governance Strategy Service Management Management Sla Information Technology Infrastructure Business Process Consulting Project Portfolio Management Leadership Cloud Computing Executive Management Integration Process Improvement Business Process Improvement Cyber Security Project Management Customer Relationship Management Service Level Agreements

Tammy Gilbert Education Details

  • Texas Christian University
    Texas Christian University
    Mathmatics

Frequently Asked Questions about Tammy Gilbert

What company does Tammy Gilbert work for?

Tammy Gilbert works for Fidelity Investments

What is Tammy Gilbert's role at the current company?

Tammy Gilbert's current role is CIO/VP, Strategist, Transformer, Change Agent, Global Technology Leader.

What is Tammy Gilbert's email address?

Tammy Gilbert's email address is ta****@****aol.com

What is Tammy Gilbert's direct phone number?

Tammy Gilbert's direct phone number is +181726*****

What schools did Tammy Gilbert attend?

Tammy Gilbert attended Texas Christian University.

What are some of Tammy Gilbert's interests?

Tammy Gilbert has interest in Social Services, Children, Education, Photography, Science And Technology, Civil Volunteering, Disaster And Humanitarian Relief.

What skills is Tammy Gilbert known for?

Tammy Gilbert has skills like It Outsourcing, Service Delivery, Offshoring, It Transformation, It Service Management, Outsourcing, Itil, Data Center, It Strategy, Pmp, Bpo, Infrastructure Management.

Who are Tammy Gilbert's colleagues?

Tammy Gilbert's colleagues are Barry Schweitzer, Victor Liu, Ph.d., Cfa, Chris Wood, David Pham, Tim Pafford, Sean Begley, Jeff Bonafe, Cima.

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