Tammy Hall, Cmp Email & Phone Number

Caledonia, Wisconsin, United States

Durham, North Carolina, United States

Throughout my journey working with award-winning organizations, this position enhanced my engagement with clients in customizing executive leadership solutions, managing and administering flawless virtual, in-person and hybrid client programs by owning end-to-end execution. As meetings pivot in the virtual aspect, I transitioned client programs to customized on-demand learning platforms, where I manage their learning experience and content. I built client relationships envisioning their goals and collaborating with stakeholders including facilitators, virtual production, venue and vendors. Through automony, I manage several deliveries of client programs simulaneously around the world.

Durham, North Carolina, United States

*Lead a talented conference services team in delivering initial to conclusion service with training and mentoring planners to elevate the hotel and conference center to 4-star Forbes standards through customer success*Managed over 150 meetings/events annually*Managed rooming lists based on contractual agreement to end of event ensuring attrition was met, room assignment and cancellations.*Proactively partnered with local vendors to provide confident, seamless and cost effective service*Managed corporate and Duke University's c-suite meetings, special events including graduation receptions and board meetings*Oversaw logitics by receiving event specification guides and generating banquet event orders for distribution to all departments*Represented clients in custom food & beverage services, staging, floral and room decor, audio visual, transportation* Exceeded quarterly and annual food & beverage and catering services budget by 30% for 3 consecutive years collaborating with the sales department to close contracts and establish customer success

Durham, North Carolina, United States

*Fostered and promoted a cooperative working climate, maximizing productivity and employee morale*Collaborated with the Executive Chef to ensure custom catering menu and dietary needs of participants also meet Bon Appetit’s sustainability commitments*Designed and diagrammed events including the business schools annual graduation events with over 2,500 attendees*Increased annual financial budget by contracting corporate events

Duke University, Durham, Nc

*Developed relationships with prospective & reoccurring customers serving as the initial point of contact to deliver sales*Contractually managed sleeping rooms based on rooming lists, online registration or call-ins*Strategized with clients to diagram and finalize logistics*Facilitated weekly BEO meetings delivering meeting/event logistics to all departments*Customized Duke's Fuqua School of Business graduation receptions annually, maximizing attendance over 3,500 attendees*Facilitated Aramark's Be-The-Difference customer training to all employees* Finalized billing and obtained payment for events

Duke University, Durham Nc

*Delivered sales by working directly with customers, serving as the initial point of contact*Managed the total sales efforts within the conference center to generate pro-active revenue*Identified and reported business opportunities*Maintained and developed key accounts/prospects*Processed contracts in a timely manner

Durham, North Carolina, United States

*Provided administrative duties to eight members of the Executive Committee*Managed calendar and meeting schedules, using prioritization skills and a high level of interpersonal refinement*Created weekly projected meeting revenue report*Utilized strong computer skills to create marketing advertisement introduce new business line; casual and social events*Drafted memos, letters, emails, documents and other responses*Assisted meeting managers with detailing of meetings streamlining time

Business Administration, Business Administration, 3.2

Activities and Societies: Admissions volunteer, Black Student Alliance

Certification, Microsoft Office Programs, 4.0

Activities and Societies: Computer Association