Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr personal email
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Versatile Public Administration and Human Resources professional with exemplary qualifications to lead and direct the development, implementation, and support of government and administrative projects, programs, and initiatives involving economic development, public policy and affairs, organizational development, service delivery effectiveness, and Human Resources policies and procedures. Perform effectively both independently and collaboratively as part of a team in challenging environments while utilizing well developed interpersonal and communication skills to establish positive working relationships with members of the public, government officials, co-workers, and staff. While attending East Tennessee State University to achieve a Masters of Public Administration with concentrations in City Management and Economic Development & Planning and a Bachelors of Business Administration with concentrations in Management and Legal Studies.Certifications and Training• Certified Employment Support Professional, CESP, Association of People Supporting Employment First (2022)• Tennessee Department of Intellectual and Developmental Disabilities, Relias Learning (2018)• Society for Human Resources Management, SHRM SPHR-CP (2015)• Human Resources Certification Institute, HRCI PHR (2014)• International Public Management Association, Certified Professional, IPMA-HR CP (2012)• Public Risk Management Association, Employment Law, and OSHA Conferences• Three Pillars of HR, Tennessee Public Management Association and the State of Tennessee• UT-MTAS Elected Officials Academy
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Corporate Business To Business CsnaAmazon, Llc Oct 2015 - Jul 2018TennesseeServing Amazon business customers with exemplary customer support, communication, and critical thinking skills. Engage in active listening with a priority focus on excellent customer service to empathize with, prioritize customer needs, and resolve customer business account issues and positively resolve conflicts, communicate appropriate expectations to customers through multiple communication interfaces. Engaging with cross-functional teams departmental training in various disciplines. • 2015 Recruited to join Business-to-Business Team to manage Business Account contacts through multiple communication interfaces. • 2016 Service as embedded service agent, ESA, to assist with job coaching and development of recruit’s transition from training to customer contacts.• 2017 Business Leadership Development, one of only fifteen leaders who competed to participate in the origination of the Amazon Leadership Program, among thousands of competitors.• 2017 Workflow Analyst, after competing for a placement, serving internal and external employees, real time and other configurations, data collection, communications to support the training and coaching of colleagues. Weekly rotation of daily service level statistic reports. Process schedule change requests for time-off and schedule change/cancellation, for all departments including thousands of employees.
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr Skills
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr Education Details
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Economic Development And Planning, And City Management -
Management And Legal Studies
Frequently Asked Questions about Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr
What is Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr's role at the current company?
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr's current role is Employment Development Specialist Consultant with The Access Academy Program.
What is Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr's email address?
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr's email address is ta****@****ail.com
What schools did Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr attend?
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr attended East Tennessee State University, East Tennessee State University.
What are some of Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr's interests?
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr known for?
Tammy Johnson Carr Mpa, Cesp, Shrm-Scp, Phr has skills like Policy, Government, Human Resources, Public Speaking, Strategic Planning, Recruiting, Budgets, Employee Benefits, Payroll, Leadership, Employment Law, Management.
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