Canlan Sports is one of the largest multi-sports complex and fitness center in the Midwest, the adaptability of the facility allows Canlan to host other activities including, trade shows, fundraisers, community special events and sports tournaments to name just a few of the possibilities. Responsible for the successful operations of 2 locations in the Chicagoland area, with a team of 40 employees.Provide oversight for all areas of the business to include, Sales, Marketing, Food and Beverage, Programs, Leagues and Camps.P&L Oversight, Strategic Leadership, Business Development, Customer Acquisition and Retention.

KPI Strategy Group works with organizations to improve business performance in the critical areas needed to achieve short and long term financial goals.Specializing in multi-site operations in the corporate and franchise arena:-Sales and Operations Consulting -Sales training for customer-facing leadership and staff-CRM Customization and Implementation-Customer Acquisition and Retention-Competitor analysis in marketing and strategic management-Marketing and PR support- website analysis, SEO, social media engagement-Talent Acquisition and Solutions-Strategy DevelopmentRecent Projects:Customization and Implementation of SugarCRM, including the development of workflows, dashlets, custom reports and data migration. Create in house call center SOP's, develop and conduct sales training for field organization, customize CRM to support business needs to create opportunities to improve sales conversion.

Leading 5 District Manager’s in 4 states, comprised of 60schools. •Significant P&L responsibility to include budgeting for all districts in the region as well as leading 5 direct mgmt reports, 170 indirect mgmt reports and a field organization of over 700 support staff.•Create and implement marketing strategies for the region to increase enrollment through local marketing, building stronger corporate partnerships and utilizing social media to build brand awareness.•Increased infant utilization by 20% by analyzing local markets and schools to understand the demographics and create strategies to meet the needs of each individual community and drive enrollment growth.•Implement strong, consistent educational programs in all schools to support our accreditation efforts and ensure that we meet the developmental needs of our children. •Facilitated Relationship Selling Skills training for all of our division leadership team to increase proficiency in securing enrollments.

Responsible for the overall operations of 10 Childcare Centers in the Maryland region.•Consistently achieved budgeted revenue and PABO targets each Fiscal Year.•Implemented strategic plans to support district revenue growth through identifying opportunities for enrollment to ensure ROI.•Developed a strong leadership bench through recruiting talent and supporting and developing the team to ensure success in all areas of operations to include achieving financial goals.•Implemented strategies to support teachers in successfully implementing program quality across all age groups which has resulted in increased utilization each year.•Developed pricing strategies to support revenue growth through implementing aggressive price increases annually, in the 5-10% range.•Created and executed strategic marketing plans to increase enrollment and utilization.

Lead a district comprised of 16 stores in the D.C. metro area. Key areas of responsibility and results:•#1 District in the region for comp. sales each year.•#2 District in the Company in comp. sales, 2 out of 3 years.•Achieved many awards for ATV, UPT; top 3 in the company.•#1 in the Company in Loyalty Card conversion FY04, #2 in the Company FY02 and FY03.•Achieved one of the highest company percentages for internal promotions.

Responsible for establishing relationships with leading retailers nationwide to recruit top talent. •Successfully placed several candidates in many retail organizations at all levels.•Developed new business through direct marketing and relationship building that resulted in revenue growth for the organization.