Tammy Leighton Email and Phone Number
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I am a proactive operations professional with progressive experience in the finance and mortgage industry. My expertise is in process and pipeline management. Throughout my career, I have been a strong performer consistently exceeding performance goals and improving operations. I enjoy operations management, with a strong aptitude for analysis to optimize performance. My background also includes underwriting and office management. I am known to have a dedicated and innovative work style with an impeccable work ethic and clear focus on maintaining superior customer service.Selected Key AccomplishmentsManage staffs ranging from 25 to 30 employees; launched most successful night shift in the nation.Hire and develop new staff, liaise with business partners, manage performance.Manage operational efficiency improvements. Implemented changes in procedures to increaseproduction in the new functional model. For example, changed communications between support and processing teams to improve workplace dynamics. Created job aids for HARP loans toreduce underwriting touches.Key SkillsMortgage Banking, Underwriting, Operations Management, Pipeline Management, Loan ProcessingOffice Management, Staff Management, Quantitative and Qualitative Analysis, Data Analysis, ReportingBusiness Process Improvement, Policies and Procedures, Troubleshooting SystemsQuality Control, Compliance, AuditingExcel, Word
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Operations Team ManagerChase Jan 2011 - PresentDowners Grove, IlResponsible to hire and train 25-30 employees with mortgage industry experience. Supervise daily performance, complete mid-year and year-end evaluations and implement disciplinary action. Accountable to troubleshoot escalation issues concerning underwriting, closing and sales. • Launched the only successful night shift in the nation; developed strong relationship with the sales staff and learned to efficiently manage time during shift changes.• Accurately review loans to ensure compliance with audit guidelines.• Efficiently troubleshoot system issues involving day-to-day processing.• Developed high performing mortgage processing specialist within six months.• Created job aids for systems training of new hires using spreadsheets and Word. -
Team LeaderJpmorgan Chase Jul 2009 - Dec 2010Downers Grove, IlPromoted to team leader in five months; supervised seven to nine mortgage loan processors. • Trained staff in procedures and systems.• Successfully managed a pipeline of 15-20 loans per month while supervising staff. -
Senior ProcessorJpmorgan Chase Jan 2009 - Jun 2009Downers Grove, IlHired as temporary then quickly earned role as permanent loan senior processor.
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Account ManagerCiti Residential Mortgage Jan 2002 - Dec 2008Rolling Meadows, IlManaged a pipeline of 70 – 100 mortgage loans per months. Responsible for the initial underwriting of loans. • Consistently achieved Top 10 producer per month for > 2 years.• Sustained employment after merger due to high quality work in underwriting and loan processing.
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Account ManagerMortgage Lenders Network Jan 1997 - Dec 2002Oak Brook, IlManually underwrote 8 – 12 files per day. • Consistently exceeded production goals; rated as a top performer.
Tammy Leighton Skills
Tammy Leighton Education Details
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Marquis Regional Scholar
Frequently Asked Questions about Tammy Leighton
What company does Tammy Leighton work for?
Tammy Leighton works for Chase
What is Tammy Leighton's role at the current company?
Tammy Leighton's current role is Ops Team Manager at JP Morgan Chase & NSPCC - Accomplished Finance Analyst, Staff and Operations Manager.
What is Tammy Leighton's email address?
Tammy Leighton's email address is tl****@****ity.com
What is Tammy Leighton's direct phone number?
Tammy Leighton's direct phone number is (317)-497*****
What schools did Tammy Leighton attend?
Tammy Leighton attended Lafayette College.
What skills is Tammy Leighton known for?
Tammy Leighton has skills like Loan Processing, Operations Management, Mortgage Banking, Reporting, Data Analysis, Office Management, Staff Management, Business Process Improvement, Microsoft Office, Policies And Procedures, Excel, Word.
Who are Tammy Leighton's colleagues?
Tammy Leighton's colleagues are Adrienne Hernandez, Carlene Mitchell, Bruce Bullard, Ranny Khawam, George Papadapulis, Harper Cohen, Edward Hayrapetyan.
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