Tammy Mcdaniel Email and Phone Number
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Innovative and results-driven Project Manager with experience in driving successful technical implementations for high-profile retail and restaurant clients. Proven track record in developing and implementing standardized Agile project management processes, enabling rapid scaling and increased throughput. Thrives in ambiguous environments by adeptly navigating uncertainties, fostering innovation, and delivering results amidst changing priorities and dynamic challenges. Recognized for leadership in cross-functional collaboration, change management, and customer satisfaction, with a hands-on approach when needed to ensure project success. Key Skills• Project Leadership & Execution• Process Improvement & Standardization• Risk Mitigation & Issue Resolution• Cross-Functional Team Collaboration• Change Management• Vendor Relationship Management• Stakeholder Engagement & Communication• Leadership & Talent Development• Data-Driven Decision MakingNotable:I excel in challenging situations, providing stability and focus. My proactive, metric-driven leadership ensures customers are well supported, while my adaptability and effective prioritization have proven invaluable for revenue realization. At Mad Mobile, I quickly made a significant impact during a period of rapid growth, fostering collaborative relationships and ensuring our top customers achieved their goals. My ability to communicate and manage expectations across all organizational levels has been a cornerstone of my professional approach and success.Throughout my career, I've built and led high-performing project management teams, identifying and nurturing top talent. My teams consistently deliver on complex projects, satisfying even the most demanding customers. My proactive approach and problem-solving skills have been instrumental in preventing escalations and ensuring project success.As a servant leader, I equip my teams with the tools they need to succeed, encouraging them to think creatively and stay motivated through challenges. My compassionate leadership style helps teams overcome any obstacles they face.Dependable, honest, and approachable, I go the extra mile to ensure project teams deliver on client expectations. At Mad Mobile and Valpak, I played a pivotal role in establishing the PMO foundation and developing an onboarding curriculum for new project managers. My work ethic and attention to detail have been critical in mechanizing lean, repeatable project management processes from pre-sales through to production support handoff.
Mad Mobile
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Mad MobileLargo, Fl, Us
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Senior Director Of Engagement ManagementMad Mobile Jan 2022 - Jul 2023Tampa, Florida, UsAssembled and led, high-performance delivery teams through strategic recruitment, coaching, and training, consistently exceeding customer expectations.Managed a portfolio of enterprise retail and restaurant SaaS and Payment Integration engagements ranging from $1 - 8M per engagement while maintaining high customer satisfaction. Engineered the development and integration of a dynamic project management framework, strategically grounded in PMI knowledge areas, maturity model, and process groups.The framework was instrumental in facilitating the rapid scaling of the company, employing repeatable processes that were foundational to sustained growth and operational excellence.Spearheaded the transformation of user requirement collection processes, strategically minimizing oversights and expediting customer scope sign-off.Fostered team alignment by clarifying expectations, defining success criteria, and establishing transparent performance metrics, resulting in cohesive and goal-oriented teams.Created an organization-wide risk management dashboard utilizing Atlassian Jira, reducing timeline and budget risks. The dashboard improved overall team accountability and reduced average engagement issues by more than 50%.Produced and maintained customer implementation playbooks, streamlining onboarding and integration for customer Marketing and IT teams.Led pre-sales activities including solutioning, system integrations, implementation methodology, and executive level requirement gathering to secure winning SOWs. -
Director Of Program ManagementMad Mobile Mar 2014 - Jan 2022Tampa, Florida, UsIndependently oversaw multiple concurrent SaaS and payment integration projects, demonstrating strong leadership skills, skillful prioritization techniques, and navigating complex project requirements.Provided metric-based visibility into portfolio progress using Atlassian Jira and Confluence, facilitating discussions on dependencies and trade-offs to drive alignment and reduce friction.Developed strong user stories, process diagrams, and other documentation conveying clear, concise requirements to the development teams.Managed multiple vendors and SI’s to accomplish complex multi-integration projects for both restaurant and global, enterprise retail customers. Lead fast-paced agile scrum teams through routine ceremonies including story grooming sessions and Sprint planning. Managed a portfolio of ecommerce mobile web and app projects, bridging the gap between business and technology thought leaders.Partnered with VP of Sales to secure winning SOWs, outlining key milestones and stakeholder accountability.Orchestrated the development of an ordering mobile app, surpassing revenue projections by $3 million in the first month.
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Digital Solutions ManagerCatalina Marketing Jan 2011 - Jan 2013St. Petersburg, Florida, UsSpearheaded the successful integration of new digital product systems with legacy technology and processes such as invoicing, consumer-targeting systems, data entry, data warehouse, and digital asset management. -
Director Digital ProductsValpak May 2008 - May 2010St Petersburg, Florida, UsIntroduced and implemented new business pipelines for Valpak through mobile, social email, and B2B e-commerce portal. Partnered with Sales, Marketing, Communications, IT, and Training departments to develop and promote a unified digital strategy for Valpak network. Provided leadership and expertise in the development of profitable, market-leading digital products by integrating strategic B2C & B2B solutions. -
Director, Internet DevelopmentValpak Apr 2001 - May 2008St Petersburg, Florida, UsProduced consistent achievements in cutting-edge information systems management, team management, contract negations, purchasing logistics, and expense reduction. Manage internet technology groups supporting production and business operations. Responsible and accountable for managing over $1.5 million operating budget annually. Research, assess and approve technology purchases. Implement system improvements to maintain profitable, competitive, and quality-driven production processes.
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Internet Operations Manager + Early Career JobsValpak Jun 1990 - Apr 2001St Petersburg, Florida, UsDefined project mission statements, goals, critical success factors, scope and benefits. Identified and resolved change management issues. Directed the efforts of lead customers and process owners to facilitate the collection and documentation of user, system and business requirements. Specified screen, report and interface designs that produced a high-level of consumer usability. Facilitated the creation and implementation of a Valpak franchise intranet – saving the company thousands of dollars annually through reduced paper, e-commerce, and timeliness.Prior to becoming a manager, I held various roles at Valpak. I started as a 2nd shift Cheshire operator while going to school for an MIS degree. After graduation I accepted a computer operations role at Valpak. I then went on to become Apple repair certified and become a technical support specialist. I was then hired as an associate web developer in the mid-90s at Valpak. That is where my love of all things WWW began. I went on to begin a project manager career when I helped Valpak launch their intranet and internet site (Insidevalpakcom and valpak.com).
Tammy Mcdaniel Skills
Tammy Mcdaniel Education Details
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Trinity College Of FloridaChristian Counseling And Mediation -
Georgia Institute Of TechnologyCertifications: Technology Project Management
Frequently Asked Questions about Tammy Mcdaniel
What company does Tammy Mcdaniel work for?
Tammy Mcdaniel works for Mad Mobile
What is Tammy Mcdaniel's role at the current company?
Tammy Mcdaniel's current role is Project Management | Passionate about Strong, Scalable Project Management Processes that Drive Efficiency and Deliver Results.
What is Tammy Mcdaniel's email address?
Tammy Mcdaniel's email address is tm****@****ile.com
What is Tammy Mcdaniel's direct phone number?
Tammy Mcdaniel's direct phone number is +172728*****
What schools did Tammy Mcdaniel attend?
Tammy Mcdaniel attended Trinity College Of Florida, Georgia Institute Of Technology.
What skills is Tammy Mcdaniel known for?
Tammy Mcdaniel has skills like Change Management, Program Management, Project Management, Agile Methodologies, Leadership, Strategic Planning, Risk Management, Contract Negotiation, Stakeholder Management, Certified Scrum Master Csm, Recruiting, Competitive Analysis.
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