Tammy Meyer Email & Phone Number

Green Bay, Wisconsin, United States

Lead new Distribution Center launches, decommission Distribution Centers as we vacate, lead Emergency Response and First Responder Teams, lead Facilities Team.

Green Bay, Wisconsin

Ripon, Wi

Manage process for product modification submittals through executive approval and implementation in manufacturing. Manage implementation of Stage Gate process including gaining buy-in from affected departments in the organization on software and documentation requirements. Manage major product transformation requiring cross functional involvement.

Marinette, Wi

Manage the Project Management team while actively managing projects. Projects include manufacturing complex fire suppression systems for the commercial market as well as manufacturing fire suppression systems for U.S. Navy programs.

Marinette, Wi

Work primarily with Marine & Government but also with Technical Services to manage projects from quote through delivery to the Customer. Includes leading a cross functional team that I do not directly manage.

Lead the Silvan Inside Sales Team in managing orders from cradle to grave while building customer relationships.

Defense (DoD) Administration: Manage the scheduling, cost, technical performance and custsomer interface of company projects through effective communciation and direction of internal functional departments and external organizations.

Managed two direct reports and 35 indirect reports; oversaw the day-to-day operations. Exercised complete P&L responsibility for a $1.5 million annual budget; set operations strategy and forecasts. Implemented new project management processes and productivity improvement initiatives. Liaised with customers and service departments to meet or exceed customer expectations; resolved all customer issues. Guided agents/client services operations managers to effectively manage inventory, deliveries and related exceptions. Implemented companywide ISO: 9000 certification templates. Motivated and inspired employees; maintained voluntary turnover of zero percent. Reduced delivery incidents by 25 percent by implementing in-depth agent training and standardizing processes. Successfully transitioned agent team from Green Bay, WI to Columbus, OH in less than three months.

Led cross-functional operations and supply chain management teams; implemented process re-engineering and order/transportation management systems; prepared reports and conducted quarterly alignment meetings. Managed enhancements, patch testing, all 35 files of data setup and maintenance, and strategic systems approach with new clients. Reduced headcount by 5 percent and increased operational efficiencies, generating an annual savings of more than $800,000 in nine months.

Oversaw new account implementations and introduced centralized customer service team responsible for managing all direct-network accounts. Developed and implemented training and on-boarding templates for new associates. Standardized client reporting, customer service metrics, head count justification and career progression programs. Increased overall client satisfaction by implementing best practices and process improvements. Maintained voluntary associate turnover of zero percent.

Oversaw and directed the overall management of GMSPO Canada account including headcount, budgeting, revenue and profit. Facilitated client meetings, developed/managed key financial processes, and assisted with cross-functional projects.  Avoided transportation cost increases of 3 percent by standardizing logistics procedures between the United States and Canada. Established the accrual process to capture all extra expenses in a timely manner; ultimately saving hundreds of thousands of dollars per year.  Spearheaded the implementation of the company’s customer satisfaction team; collaborated directly with General Motors dealerships and significantly improved their satisfaction scores with GM Service Parts Logistics by reducing transportation damage, order accuracy and overall delivery efficiency

Coordinated data and information to develop responses to customer requests for proposal; served as the key developer of a cost/pricing model for new business.  Improved overall profitability of new business unit by more than 5 percent by spearheading operations assessment meetings and identifying new business opportunities.

Managed five GMSPO Parts Distribution Centers and five Dedicated Delivery Service (DDS) providers. Oversaw and directed all tactical inbound/outbound logistics aspects, including cross-dock operations, small package, LTL, truckload and rail modes.  Reduced Dedicated Delivery Service carrier’s increase from 10 percent to 2 percent by evaluating costs and selecting a carrier based on rate, service information and historical performance data.

Managed logistics technicians; oversaw logistics strategy. Acted as a change agent across the various business units; hired and trained distribution center managers and team members; participated in associate progression program. Identified and resolved daily operational issues.  Maintained a consistent voluntary turnover rate of zero percent for two consecutive years.

Managed accounts and drivers including scheduling loads and drivers, managing personnel issues, coordinating driver training, and training new associates.  Maintained voluntary driver turnover of approximately 10 percent; well below the industry average of 50 percent.

Masters Of Science, Organizational Structure And Behavior

Bba, Business Administration And Mathematics

Activities and Societies: Pi Mu Epsilon, Honor Society

Education record