Tammy Moats Email & Phone Number

Kansas City, Missouri Area

Kansas City, Missouri Area

BSA - Affordable Healthcare Act

Greater Milwaukee Area

While on contract to Assurant Health, managed up to 20 small to medium projects consecutively. Work closely with business partners to facilitate meetings for requirements gathering filling both BA and PM roles on small project requests. Took over a large scale initiatives (WA Legal Entity) that touched every document throughout all business areas. Track budgets and resources, forecasting and adjustments, through the lifecycle of the projects along with keeping documentation current and determining new procedures. Work on tight strict deadlines avoiding fines from states when a new mandate is issued.• Work with others researching request to determine if they could become part of a larger initiative or work could be combined to provide a cost savings, providing a cost savings of 215,000.00 to date• Maintain issue logs, risks logs, and change logs across all project work request• Manage cost, timelines, and resources while working to ensure success of the project work request• Maintain effective communication with IT teams as well as stakeholders at multiple levels• Managed several projects specifically for Output (xPression) and ACES project work request • Managed and organized all output for WA Legal Entity both through xPression and all manual documents.• Several projects have included 3 party venders which have to be managed within a compliance timeline

Greater Milwaukee Area

-Met with external clients and conducted meetings reviewing current business practices. -Introduced new, streamlined approaches for problem solving. -Reviewed use case analysis and wrote business requirements for clients. -Integral part of a team performing website functionality testing and content migration

Greater San Diego Area

Coordinate system testing and user acceptance testing as part of company’s quarterly software development cycle. Author test scripts for user acceptance testing, incorporating input from business system specialists and project teams. Conduct verification and validation testing for data integrity and system requirements; also test Kaiser’s information systems for compliance with Medicare regulations. Assist other systems analysts with technical issues and managing their workload.

Stockton, California Area

•Responded to trouble tickets in less than 15 minutes responsiveness, customer service, and technical skill were keys to maintaining service level agreements (SLAs) between IT staff and clients.•Selected to lead Education Committee (2007). Developed plan to offer library of professional development resources for front-line customer service representatives. •Recognized in 2007 for outstanding contributions and performance.

Mba, Computer Technology

Received my MBA in Technology

Bs, Engineering Technology