Tammy Nelson

Tammy Nelson Email and Phone Number

Payment Operations Manager at Apple @ Apple
Tammy Nelson's Location
Austin, Texas, United States, United States
Tammy Nelson's Contact Details
About Tammy Nelson

Specialties: Workforce management, vendor management, customer service, quality control, operations management, P&L management, channel optimization, IVR development, performance coaching, sales management, outsourcing, reengineering

Tammy Nelson's Current Company Details
Apple

Apple

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Payment Operations Manager at Apple
Tammy Nelson Work Experience Details
  • Apple
    Payment Operations Manager, Wallet & Apple Pay
    Apple Oct 2021 - Present
    Cupertino, California, Us
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  • Facebook
    Director, Workforce Management, Global Operations
    Facebook Oct 2019 - Aug 2021
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  • American Express Global Business Travel
    Vp, Global Workforce Management
    American Express Global Business Travel Jun 2018 - Oct 2019
    New York, Ny, Us
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  • Citi
    Director, Workforce Optimization
    Citi Jul 2013 - Jun 2018
    New York, New York, Us
    Managing international support for EMEA, APAC and Mexico Workforce Management, including capacity planning, forecasting, real time adherence and operational efficiency opportunities.
    View
  • Citi
    Svp, Global Workforce Management, Manila, Philippines
    Citi Jan 2011 - Jul 2013
    New York, New York, Us
    Managing regional operating headquarters for e-Workforce Management, including capacity planning, forecasting and real time adherence
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  • Citi
    Vp, Contact Center Head
    Citi Feb 2007 - Jan 2011
    New York, New York, Us
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  • Zenta
    Vp, Operations
    Zenta 2005 - 2007
    New York, New York, Us
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  • At&T
    External Telemarketing Agency Performance Manager
    At&T Dec 1994 - Nov 2004
    Dallas, Tx, Us
    View

Tammy Nelson Skills

Loans Credit Banking Cash Management Finance Commercial Banking Financial Services Customer Service Accounting Sales Small Business Lending Management Portfolio Management Mortgage Lending Credit Analysis Commercial Lending Commercial Mortgages Vendor Management Outsourcing Operations Management Team Management Process Improvement Bpo Call Centers Customer Experience Crm Relationship Management Performance Management Customer Satisfaction Business Process Improvement Workforce Management Sales Management Call Center Quality Control Business Coaching Re Engineering Ivr Business Analysis Analytics Business Transformation Analysis

Tammy Nelson Education Details

  • University Of Phoenix
    University Of Phoenix
    Master Of Business Administration (Mba)
  • Randolph-Macon Woman'S College
    Randolph-Macon Woman'S College
    International Relations & Psychology

Frequently Asked Questions about Tammy Nelson

What company does Tammy Nelson work for?

Tammy Nelson works for Apple

What is Tammy Nelson's role at the current company?

Tammy Nelson's current role is Payment Operations Manager at Apple.

What is Tammy Nelson's email address?

Tammy Nelson's email address is ta****@****est.com

What schools did Tammy Nelson attend?

Tammy Nelson attended University Of Phoenix, Randolph-Macon Woman's College.

What are some of Tammy Nelson's interests?

Tammy Nelson has interest in Civil Rights And Social Action, Children.

What skills is Tammy Nelson known for?

Tammy Nelson has skills like Loans, Credit, Banking, Cash Management, Finance, Commercial Banking, Financial Services, Customer Service, Accounting, Sales, Small Business Lending, Management.

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