Became a Project Manager for AMBA in April 2019. Since that time, I have played a vital role in managing some of AMBA’s most complex technical and non-technical projects and continue to support a large enterprise Salesforce implementation. My role aligned to manage direct/inside sales and digital marketing projects in March 2021 and I was promoted to the position of Senior Project Manager in December 2021.

Contract/temporary work while gaining additional professional certifications.

Implemented software development projects and SaaS solutions, leading cross-functional project teams in a fast-paced, dynamic work environment.• Identified strategic business objectives, discovering and validating business and technical requirements by collaborating with project stakeholders and subject matter experts • Led, motivated and coached project teams, improving clarity across teams to increase productivity, project success and client satisfaction• Implemented solutions, defining project scope, goals and deliverables• Created backlogs and timelines, monitoring project progress and tracking deliverables• Identified and managed risks associated with projects to ensure realistic expectations were set• Tracked and evaluated team productivity, helping the team estimate and increase velocity• Protected teams from distracting influences, removing impediments quickly and effectively • Facilitated daily stand-up, design, implementation, review and retrospective meetings• Revised the implementation process and created standards that improved the speed and success of website launches by over 60%• Successfully deployed strategies and coordinated project teams throughout around-the-clock relief efforts resulting in record level intake of volunteers using cloud-based applications• Managed changes, identifying when requirements were out of project scope• Implemented strategic projects such as creating an on-going webinar training series, a knowledge-base, and a quarterly newsletter that all significantly reduced the amount of support requests• Generated new business and responsible for $1M in software sales annually• Conducted B2B discovery calls and software demonstrations with prospects• Closed 30% of qualified leads and prepared sales proposals• Qualified, acquired, retained and developed businesses• Trained clients, providing technical expertise and best practice recommendations• Identified opportunities to up-sell products and optimize software

Worked with Yoga Yoga executives and associates from Harvard Medical School to develop and maintain a database for a yoga related research study.• Responsible for testing, reporting, troubleshooting, and providing support and coordination of daily database routines and functions using Microsoft Access and SQL Server• Configuration and support of customer relationship management (CRM) software• Developed custom and standard reports utilizing Microsoft Access and Crystal Reports

Created specialty-specific databases and performed detailed analysis of medical practices and conducted on-site interviews with physicians and practice administrators executing thorough time-motion-analysis, documenting practice procedures and departmental work-flow mapping.• Tracked participants in a large-scale heart rate variability research study, collecting, cleaning, and analyzing data from multiple sources and in several formats• Created and managed a database of proprietary remediation data converting medical codes to meet the Health Insurance Portability and Accountability Act (HIPAA) format for Medicare Part B services on behalf of the Centers for Medicare and Medicaid Services (CMS)• Queried large data sets and performed data manipulation and complex data segmentation, using statistical programming language, SQL commands, and Microsoft Access for use in quantitative marketing research in the technology sector