Experienced Operations Leader with extensive background in leading high performing, exam-ready teams in support of a tightly regulated global financial institution. Highly adept in Risk & Control design and implementation, with focus of maintaining environment of examination readiness. Lead efforts for lock-tight remediation of identified process gaps; gaining agreement and working collaboratively with internal colleagues, external vendors and Legal teams. Award-winning success in Program Management for process improvement through design and engineering; creating dramatic efficiency gains with scalability to meet market demands. Adept at developing repeatable, tightly controlled, streamlined workflows yielding increased speed of service delivery, improved ease of use for workforce, reduced expense, and risk exposure for the firm, with consistently superior quality in execution.