Tamara Proffitt Email & Phone Number

•Operations Analyst responsible for maintaining monthly organizational charts and reports for leadership team. •Support Director of Compliance/Operations with project tracking, staff training, and annual audit prep. •Manage and review dual enrollment process and requests, maintain data accuracy and assist with training staff on process implementation and communicating updates.•Create and implement standard operating procedures for new program. Identify student data for reporting and student completion status of 300+ students. Execute all compliance requirements for internal audit standards and support implementation. •Proactively create and maintain department resource page with documentation, operations instruction manuals, and compliance standards for school teams to access. •Develop real-time project tracker monitoring time sensitive client requests to improve online help desk from 80% to 99% customer satisfaction. Analyze data to evaluate processes and training material to mitigate problems.•Establish and uphold collaborative bi-weekly working group meetings with internal departments, external programming team, and stakeholders to increase platform efficiency and overall functionality. •Support Workforce Innovation and Opportunity Act team in efficiently creating partnership contracts with data.•Maintain and build working relationship with regional team to track California Ed Code compliance within the charters improving to 100% pass rate. Participate in monthly regional meetings. •Supervise annual student folder audit, identified two areas of improvement resulting in retraining which led to an increase of funding for charter. •Establish rapport with managers, principals, and directors to provide Student Information System support and present data findings or system errors.•Utilized and compiled data to assist in establishing and preparing trackers, reports, meetings, and documents.

Oxnard, Ca

Led staffing and sales in strategic direction to increase Q4 earnings by 10%, resulting in our team achieving Top 5 office in West Region.• Lead recruiter drafted job descriptions and implemented tracking system for new hires improving onboarding time by 30% and increasing job retention by 10%. • Personally recruited and interviewed over 100+ experienced professionals, exceeded expectations for company hiring goals. Recruited and assisted management in hiring internal staff. • Managed 80+ client and caregiver schedules in coordination with company policy to achieve customer satisfaction.• Office manager responsible for training, onboarding, finance, client referral intakes, client openings, and marketing.

-Promoted to Lead RA.-Designed and facilitated student events focused on applying principal learning topics of diversity, citizenship, and career exploration.-Managed and conducted training for new resident assistants. Created marketing, learning material and guides of safety procedures.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (B.S.), Business Administration And Management, General