Tammy Puyear Email and Phone Number
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Tammy Puyear phone numbers
Our headlines rarely encompass all that we do - mine is no exception. My complete immersion in the cannabis industry provides me with so many opportunities that span the functions of our industry. My full time role with EmmaLeaf means that I get to spend my "normal" working hours with a team rich in culture and collaboration and they will be one of Missouri's best loved brands. When you love working with the people around you and feel like the work is important, it's hard to not grin like an idiot most of the time. In non-normal hours, I do work for clients that are plant-touching, cannabis-adjacent, and brands themselves. From marketing to operations to writing about cannabis and reviewing products on YouTube. Blessed? You bet I am - but more than anything, my relationships are my primary focus - to be a trusted advisor as well as a connector - which is super fulfilling! My role in cannabis expands beyond the borders of Missouri and my goals are to remove the stigma from cannabis, encourage social equity in the industry, and be a good steward of women's rights in cannabis. Lofty? Perhaps, but not unachievable when we all come together to collaborate and make positive changes. That's why JAINE is such an important part of my life - to ensure women in our industry help each other and continue to grow our numbers in cannabis. Organizational Leadership | Strategy | Strategic Planning | Communications | MBA | Leadership | Talent Development | Employee Engagement | Coaching | Training | Relationship Building | Customer Experience |Multi-site Operations | Operational Management | Initiating Change | Program Management | Project Management |Strategic Partnerships | Business Development | Sales Operations | Business Analysis | Budgets | Metrics |Best Practice | Process Improvement | Change Management | Implementation | Marketing | Product Marketing | Product Managementtammypuyear@gmail.com
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Cannabis Industry ConsultingTpp Services, LlcSt. Louis, Mo, Us
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Director Sales And MarketingEmmaleaf May 2024Columbia, Mo, UsEmmaLeaf is a cannabis manufacturing facility opening this summer in Boone County, Missouri. Our product line includes chef-crafted edibles, premium concentrates and high quality prerolls for all budgets. -
Industry Advisor And Honey BadgerD. Advocate & Associates Jan 2020St. Louis, Mo, UsWe partner with brands and ancillary cannabis businesses to participate in traditionally non-cannabis events and staffing for brand ambassadors. -
Cannabis Industry ConsultingTpp Services, Llc Nov 2019Provide consultancy services to operators and service providers in the cannabis industry. - Serve as support to cannabis businesses - Develop branding and content for clients - Relationship brokering between operators, service providers, and ancillary businesses within cannabis industry
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ContributorGreenway Media Mar 2020Jefferson City, Mo, UsDevelop content for online and print publications for both industry and patient communities in Missouri. -
Co HostRun Thc - The Tea With Tammy P Jan 2020https://www.youtube.com/channel/UCrcR5JyfSlkfYyRiT0s8aLA
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Corporate Director Sales And MarketingHeya Wellness Jan 2022 - Aug 2022Statewide, Mo, Us -
Chief Marketing OfficerVertical Sep 2020 - Aug 2021St. Joseph , Mo, Us -
Vice President, Customer ServiceLumeris Oct 2017 - Feb 2019Maryland Heights, Missouri, UsExecutive leader responsible for building scalable internal practices for a customer service organization to take actionable steps to increase customer satisfaction and growth in Membership for over 90k lives.Designed meaningful interactions with Members and Providers for Medicare Advantage Organization while increasing departmental staffing exponentially to address the needs of rapid growth across multiple clients. Provided strategic planning and execution to enhance profitability and efficiency of the company’s operations via the establishment, monitoring, and KPI design in support of comprehensive organizational goals – centered around customer experience and retention objectives. Lead key customer success activities including customer on-boarding and engagement, resulting in retention of Members via strategies to mitigate customer churn for a quickly expanding market. Internal system maximization using internal systems including CRM platform use, call center phone systems, workforce management systems, inventory management systems and other operational tools and services across multiple functional areas. Redesign of departmental structure – including definition of roles and responsibilities, and an increasing focus on differentiation of Member experience. Complete overhaul of resource documents and training programImproved hiring criteria for front line Customer Service Representatives, supervisors, and managers to ensure right fit and right role for matching organizational gaps with human capital Cultural evolution to engage teams from not only core duties, but to add additional value to Member/Provider interactions -
Vice President OperationsMtm, Inc. 2015 - 2016Lake St. Louis, Mo, UsResponsible for 10 regional locations, 1,400 transportation provider relationships, 600 call center employees, and $45 million per month budget across 29 states.Increased profitability $17 million as a result of organization restructuring and regional accountability for decisions, business development, expenses, and performance.Increased profitability $13 million after leading a successful provider renegotiation adding services and changing contract terms. -
Director - Process ImprovementMtm, Inc. 2014 - 2015Lake St. Louis, Mo, UsInitiated and implemented a Process Improvement Department to drive improvements across the entire footprint ensuring scalability for rapid growth of the business.Saved over $300,000 per year after introducing and leading a Process Improvement Team to implement operational changes for efficiency gains after completing a department by department audit of processes and redesigned and documented best practices to ensure more efficient operations and accountability via performance metrics.
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Senior Consultant – National MarketingVerizon 1995 - 2014Basking Ridge, Nj, UsServed as strategy owner for cross-functional promotional offers between sister companies to ensure a seamless customer experience across all channels.Increased new adds 17% nationwide after identifying gaps in markets and creating successfulrecommendations for marketing solutions, reaching over 1.5 million customers by offering multiple promotional offers for FiOS (fiber optic broadband) product line across both online and offline channels. -
Senior Marketing Consultant - ExecutionVerizon 2009 - 2011Basking Ridge, Nj, UsGenerated $650,000 sales in 6-months after the introducing new product lines to call center employees ensuring comprehension of product selling points.
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Senior Consultant - MarketingVerizon 2006 - 2009Basking Ridge, Nj, UsDrove a 17% increase in subscribers, successfully creating new and creative ways to market FiOS products primarily to Hispanic and low-income families.
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Specialist - Marketing CommunicationsVerizon 2005 - 2006Basking Ridge, Nj, UsCreated webcasts, electronic recognition mechanisms, and site visits to provide company vision and strategy for new product lines.
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Specialist - Sales SupportVerizon 2004 - 2005Basking Ridge, Nj, Us
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Supervisor - SalesVerizon 2002 - 2004Basking Ridge, Nj, UsServed as the leader for a staff of 8 salespeople in a telecommunications retail environment. Achieved top sales honors and developed a team to advance their own careers.
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Specialist - Education And TrainingVerizon 2000 - 2002Basking Ridge, Nj, UsApplied adult learning theory fundamentals in the development of a robust training program, facilitating the program, and conducting train-the-trainer sessions at multiple locations.
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Coordinator - Large Business BillingVerizon Aug 1999 - Aug 2000Basking Ridge, Nj, Us
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Analyst - Call Center ManagementVerizon 1998 - 1999Basking Ridge, Nj, Us
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Associate - Call CenterVerizon 1995 - 1998Basking Ridge, Nj, Us
Tammy Puyear Skills
Tammy Puyear Education Details
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Dallas Baptist UniversityMarketing -
Missouri Baptist UniversityBusiness Administration
Frequently Asked Questions about Tammy Puyear
What company does Tammy Puyear work for?
Tammy Puyear works for Tpp Services, Llc
What is Tammy Puyear's role at the current company?
Tammy Puyear's current role is Cannabis Industry Consulting.
What is Tammy Puyear's email address?
Tammy Puyear's email address is tp****@****inc.net
What is Tammy Puyear's direct phone number?
Tammy Puyear's direct phone number is +163669*****
What schools did Tammy Puyear attend?
Tammy Puyear attended Dallas Baptist University, Missouri Baptist University.
What skills is Tammy Puyear known for?
Tammy Puyear has skills like Cross Functional Team Leadership, Program Management, Call Centers, Team Leadership, Process Improvement, Leadership, Organizational Leadership, Strategy, Strategic Planning, Multi Site Operations, Coaching, Call Center.
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