Tammy Reaves

Tammy Reaves Email and Phone Number

Quality Control Administrator, Leasing @ Brick+Timber
San Leandro, CA, US
Tammy Reaves's Location
San Leandro, California, United States, United States
Tammy Reaves's Contact Details
About Tammy Reaves

Client Services and Real Estate professional with 14 years of experience with working for top corporations. Proven abilities in Administrative duties, Employee management, Documentation control, Residential and Property Management Support, Cross-training within diverse technical teams. Ability to focus on Residential and Property tasks, and Vendor relationships. Highly resourceful in proactively identifying problems and developing solutions with tact and ease. Always eager and excited to learn new skills and develop new team relationships. Other professional strengths include:* Customer Support

Tammy Reaves's Current Company Details
Brick+Timber

Brick+Timber

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Quality Control Administrator, Leasing
San Leandro, CA, US
Website:
rentbt.com
Employees:
70
Tammy Reaves Work Experience Details
  • Brick+Timber
    Quality Control Administrator, Leasing
    Brick+Timber
    San Leandro, Ca, Us
  • Veritas Investments, Inc.
    Associate Property Manager
    Veritas Investments, Inc. Mar 2023 - Mar 2024
    • Assist with Property Management for 30+ properties• Prepare company approved notices to be posted at properties • Perform property inspections as needed to ensure company standards are maintained and issues are corrected in a timely manner• Track, triage, monitor and resolve Notice of Violations to ensure timely abatement with guidance from RPM• Ensure that Yardi and other records are accurate and up to date, including annual audits of all resident records• Responsible for calculating, negotiating and issuing resident rent credits • Conduct property and unit inspections as requested • Communicate with Regional Property Managers regarding operational issues, proposals, work orders, Resident Managers, etc.
  • Veritas Investments, Inc.
    Construction Coordinator
    Veritas Investments, Inc. Sep 2022 - Feb 2023
    • Preparation and circulation of Project Approval forms for Senior Management signatures and approvals• Created job tasks for tracking projects in the Yardi system, including the entry of project budgets• Collected and cataloged project documentation included Scopes of Work, Project timelines, vendor bids, plans and As-Builts.• Ensure all purchase orders for Project Managers are entered in the Yardi system for approval and tracking.• Maintenance of the team’s document filling structure to support and assist with tracking for the Risk and Property Management teams• Maintained and updated the Property Services’ Units and CapEx project trackers in SmartSheet.• Coordinate with Project and Property Management teams on project status and other projects assigned by the Supervisor and Director of Property Services.
  • Veritas Investments, Inc.
    Business Process Improvement Administrator, Corporate Finance
    Veritas Investments, Inc. Jan 2022 - Sep 2022
    • Manage and maintain the CFO’s schedule, meeting and travel arrangements as needed • Arrange and coordinate meetings and events for the CFO• Manage expense tracking and report submission for the CFO and CAO • Administer and manage various company platforms like Concur, Uber, the Company Credit Card• Document processes and procedures across the departments supported• Works closely with the finance and accounting leadership team to help implement effective internal controls• Ad hoc projects assigned by CFO and VP of Human Resources
  • Veritas Investments, Inc.
    Due Diligence Coordinator
    Veritas Investments, Inc. Dec 2019 - Jan 2022
    San Francisco Bay Area
    • Accompany Asset Manager and Property Services’ team on Due Diligence inspections, take pictures and notes of the property• Review Due Diligence materials and identify outstanding items and conflicting information• Input final deal information into the operating platform template• Communicate and transfer all utility accounts post close of property sale• Set up all necessary contracts and service agreements with preferred vendors• Compiled New Management packets for residents• Assist Property Management and Accounting teams to resolve any residential and utility discrepancies•. Recipient of the R-IMPACT 2021 Award for Collaboration
  • Veritas Investments, Inc.
    Residential Specialist
    Veritas Investments, Inc. Feb 2019 - Dec 2019
    San Francisco Bay Area
    • Assisted with creating legal documentation and communication for residents and Property Managers• Tracked and managed communications involving residents, Resident and Property Managers• Process, manage and track resident payments with the assistance from Accounts’ Receivable team• Oversee communications between residents and management teams for vacate notices, lease breaks and other residential requests• Provide residential solutions to residents within guidelines• Maintained all records in the Property Management software systems• Prioritize resident concerns and issues to Property Management teams• Performed duties of the Team Lead• Train new Resident Services specialist team members
  • Zunos
    Customer Success Specialist
    Zunos Feb 2015 - Dec 2018
    San Francisco Bay Area
    Zunos is an innovative LMS enterprise platform. Cutting edge, mobile, passionate, disruptive, providing excellent services to quality “blue-chip” global customer base, Zunos is revolutionizing the way they manage their mobile teams.• Provide technical support to both administrators and users.• Assist client administrators to ensure their technical issues are addressed.• Assist with new App version roll outs with quality assurance testing.• Train new and existing clients on various modules of the app.• Assist with and create Knowledgebase support documentation.• Communication with clients on a regular basis to ensure Sales Enablement and Educational teams' success and support.* Utilize Zendesk and Intercom for customer communication and support.* Liaison between the customer and our internal teams such as Sales, Engineering, and other internal Client teams to ensure unique customer’s needs are being met.
  • Hp Autonomy
    Application Support And Services (Saas)
    Hp Autonomy Mar 2003 - Nov 2014
    Pleasanton, Ca 94577
    Autonomy is a global leader in infrastructure software for the enterprise with the largest market share and fastest growth in the worldwide search and discovery market. Its customer base is comprised of more than 20k global companies including Apple, Citigroup, Coca Cola, Ford, GlaxoSmithKline and NASA. 2006 - Present • Respond to customer issues via email and phone regarding applications' issues.• Successfully manage team to meet shift production goals.• Managed and prepared daily reports for director of operations, system administrators, engineers and department managers to ensure department is operating efficiently and Customer support goals and priorities are being met. • Monitor priority request tickets in the NOC department to ensure rapid response, building customer satisfaction• Ensured new customer tickets were properly escalated and issued in a timely manner.• Collaborate and followed the escalation path with System Engineering, Software Engineering and Project Management for in depth technical tickets. .• Collaborated with other technical support global teams with application ticket escalations. • Assist project managers on priority issues that need to be addressed in a timely manner.• Managed time sheets and write performance reviews.
  • Hp Autonomy
    Shift Lead / Production Specialist
    Hp Autonomy 2003 - 2007
    Pleasanton, Ca 94577
    2003 – 2007• Responsible for supporting the Digital Safe hosted service. Reported to Production Supervisor.• Managed and resolved customer issues through phone support for the Customer Support Line.• Created training documentation for new employees.• Performed high priority restoration of customer data. • Created daily status reports for engineering and senior project managers.• Assisted the Media Handling department to prepare, catalog and store media for data restoration.• Restored mail directories for external customers for litigation purposes.
  • Echostar Corporation
    Dispatch Coordinator
    Echostar Corporation 2002 - 2003
    Hayward, Ca
    EchoStar, Hayward, CA 2002-2003 EchoStar has more than 30 years of experience designing, developing and distributing award-winning television set-top boxes, services and related delivery products for television. EchoStar delivers satellite broadband and transport services for enterprises, governments, small businesses, and consumers.Dispatch Coordinator• Coordinated routes and installation packages for installation technicians.• Resolved Customer Service trouble calls.• Updated install status reports daily.• Performed minor troubleshooting for customers regarding satellite installations.
  • Peoplesoft, Inc.
    Data Backup And Recovery Engineer
    Peoplesoft, Inc. 1998 - 2002
    Pleasanton, Ca
    PeopleSoft, Inc, 1998-2002PeopleSoft, Inc provided HR Management Systems, Financial Management Solutions, Supply Chain and Customer Relationship Management software, as well as software solutions for manufacturing, and enterprise performance to large corporations, governments, and organizations. Oracle Corporation acquired the company in 2005. Data Backup and Recovery Engineer• Successfully performed data file recovery for users company wide.• Performed manual backups as needed.• Utilized the Vantive database system to track all customer requests for database, UNIX and NT backups and other related performance requests.• Organized and prepared backup media tapes for offsite storage.• Performed high-level database recovery of highly confidential information for the Legal Department. • Created training documents for Backup department.• Provided active 24 x 7 emergency services by participating in the Backup group’s pager duty service.
  • Sap (Sybase)
    Backup And Recovery Administrator
    Sap (Sybase) 1995 - 1998

Tammy Reaves Skills

Cloud Computing Management Project Management Crm Enterprise Software Saas Customer Service Leadership Technical Support Program Management Troubleshooting Product Management Cross Functional Team Leadership Training Linux Unix Customer Satisfaction Microsoft Office Document Management Data Recovery Cloud Storage Documentations Integration Process Improvement Professional Services Customer Support

Tammy Reaves Education Details

Frequently Asked Questions about Tammy Reaves

What company does Tammy Reaves work for?

Tammy Reaves works for Brick+timber

What is Tammy Reaves's role at the current company?

Tammy Reaves's current role is Quality Control Administrator, Leasing.

What is Tammy Reaves's email address?

Tammy Reaves's email address is ta****@****bal.net

What is Tammy Reaves's direct phone number?

Tammy Reaves's direct phone number is +151054*****

What schools did Tammy Reaves attend?

Tammy Reaves attended California Institute Of Integral Studies, Brooklyn College.

What are some of Tammy Reaves's interests?

Tammy Reaves has interest in Data Recovery For Litigation, Backup And Recovery Software, Health, Environment, Education, Science And Technology, Client Services And Support, Human Rights, Interests Also Includes Traveling, Civil Rights And Social Action.

What skills is Tammy Reaves known for?

Tammy Reaves has skills like Cloud Computing, Management, Project Management, Crm, Enterprise Software, Saas, Customer Service, Leadership, Technical Support, Program Management, Troubleshooting, Product Management.

Who are Tammy Reaves's colleagues?

Tammy Reaves's colleagues are Abdul Qader Rahimi, Michael F., Pieter R Vos, Collin Ogden, Raymond Pacheco, Camille Singleton (Brown), Patricia Prado.

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