Tam Nguyen Email & Phone Number

Saskatoon, Saskatchewan, Canada

Acted as Customer Service role. Oversaw strategic planning, day-to-day operations, sales and business development. Managed and maintained store inventory and slow moving products. Built eye-catching product displays in store. Handle all customer complaints.

Ho Chi Minh

- Managed demand and supply teams with 12 direct reports- Maintained demand planning and forecasting by using historical data, promotion uplifts, and by identifying market trends- Led monthly demand planning meeting with Sales and Marketing teams- Led S&OP process. - Managed supply planning and inventory management in distribution centers and retail stores. - Reviewed product status every six months and work with Sales and Marketing teams to create movement plans for excess and obsolete inventory.- Controled SLOB inventory and prepare clearance plans for slow moving products together with Sales and Marketing. - Coordinated with Product Design, Sales, Marketing on new product introduction and promotion events.- Participated as a key user in implementing SAP and IBP process. - Set up and review staff KPIs yearly, do annual appraisals for each staff member.

Binh Duong, Vietnam

- Reviewed and built forecast from historical data, inputs from customers and sales team. - Oversaw company procurement operations and ensured procurement activities aligned with company budgets. - Managed entire planning process including MRP analysis, planning and placing orders with suppliers in order to maintain safety stock levels based on lead-time and service levels. - Responsible for SOP planning for Supply. - Followed up product development processes with technical team, QC team and suppliers to make sure first order placements aligned with target sales time plan. - Developed cordial on going relationships with Suppliers, trained new Suppliers, managed Supplier capacity and developed appropriate processes to meet requests for increasing or decreasing demands of the marketplace. - Followed up with vendors about non-conformity claims. - Managed customer service requirement orders, and worked together with QC team for continuous quality improvement. - Conducted annual performance appraisals for each staff member.

Ho Chi Minh, Vietnam

- Provided Office Management including all day to day operations of the Rep Office. - Prepared monthly and yearly outline of office budget. - Monitored and prepared monthly expense reports to Head Office in Canada. - Provided HR management duties including recruitment and headcount management. - In charge of Vendor management including sourcing new factories, centralizing suppliers to cut operating costs and doing production follow up with factories.

Ho Chi Minh City, Vietnam

- Monitored suppliers production capacity, including 3 suppliers in the South, 2 in the Centre and 3 in the North of Vietnam with volume 25 million USD. - Monitored Sales and Stock levels in Stores. - Evaluated production and logistics capabilities of new suppliers before starting up business with them. - Managed suppliers capacity and followed up their delivery performance.

Master Of Business Administration - Mba

Bachelor'S Degree, English