Tammy Townsend Email & Phone Number

I am a solutions-oriented Business Systems Consultant with over 5 years of extensive experience driving projects from inception through completion. My background consists of directing project management, process analysis, technical operations, data analysis, and compliance activities for a top Fortune 500 organization, Wells Fargo.As a Business Analyst, I have a solid track record leading the delivery of multiple strategic initiatives using Waterfall and Agile/Scrum methodologies. I have a strong desire to succeed within the computer industry and a diverse background working with Midrange/ Mainframe Operations. My extensive experience has taught me the importance of building trusted relationships and inspiring a shared project vision.The skills I have learned are integral to any business's bottom line. Therefore when providing services to business clients, I make it possible for them to track and improve crucial business metrics like bounce rates, conversion rates, and employee productivity. My recent career highlights and industry qualifications include:• Over 10 years of technical project management experience.• Managed project plans, scopes, and control logs for over 250 activity releases (AS/400, Tandem, etc.).• Improved computing capabilities and system workflows by analyzing user requirements and procedures.• Experience creating Business Requirements (BRD).• Comfortable presenting to senior leadership and working closely with product managers.• Subject Matter Expert for Wells Fargo’s business systems and technologies.• SharePoint Collection Administrator for site reorganization and cleanup.I understand the importance of developing relationships to foster loyalty amongst clients and vendors. I look forward to expanding my network on LinkedIn and connecting with more industry professionals.

Listed skills include Project Management, Operational Risk, Process Improvement, Change Management, and 12 others.