Tammy Beard Email & Phone Number

North Attleborough, Ma, Us

Westborough, Ma, Us

Strategic Planning and Project DeterminationBudgeting for CapEx and OpExAccount Administration and Group Policy controls according to NIST StandardsVendor Management to include tacking contacts, escalation paths, and managing quarterly road-mapping meetingsLiaison to the Operations organization to enhance and proactively automate and correct long term potential production issuesOn-going project strategy to reduce down-time and increase bandwidth and efficienciesReporting for Board and Leadership to include resource planning and scaling

Westborough, Ma, Us

Salem, New Hampshire, Us

Maintain advertising and customer focus via social media platforms such as Facebook, Instagram, Google My Business , etc...Manage email drip campaigns to customers and leads for fact sheets, expectations, and up-coming events.Photography of shows and events for social media.

Providence, Ri, Us

Providence, Ri, Us

In charge of a national Site Support organization. This consists of 19 locations across the country and 13 employees located remotely, as well as in the corporate office.

Providence, Ri, Us

Providence, Ri, Us

Manage Role Based Access via global groups in Active Directory an example is Websense for different levels of Internet access as well as folder share permissionsTraveled for the company to bring new clients on boardAppointed SME (subject matter expert) for several new clients and trained on all of their products required for supportProvide training for support personnel concerning new client hardware and softwareMonitor System outages using Solar WindsAdminister AIX and Unix accounts for printing and ordering systemsManage Remedy Knowledge Base for all updates, reviews, and obsolete materialFacilitate Bridge calls and company communications regarding outages, change controls, and system maintenanceManage backup tape library operations and preparation for Iron Mountain transferWork with diverse group of the network operation technicians for the repair activity of broadband, narrowband, wireless applications etc. SharePoint administration for security permissions and content Develop, implement and maintain the solutions that support and help the company’s wired and wireless networksSupport of clientele who work 100% remoteAssisted with the roll out of several thousand iPhones and iPods for use with a custom application for a new ordering processCreate My Fax Accounts

Providence, Rhode Island, Us

This is a volunteer reading program at a local elementary school. It is a program designed to enhance the reading skills of youth.

Madison, Nj, Us

Global, Us

Provide subject matter expertise for United Technology Accounts i.e.; Pratt & Whitney, Sikorsky, Carrier, Hamilton, Otis, Corporate, and Research Divisions as well others Business Units.Provide technical support for foreign and domestic clients on a variety of LAN/Ethernet connected and stand-alone personal computers, hardware, related software and peripherals.Installation and configuration of computer based applications remotely, with the use of Microsoft systems, management server software & remote resolution services (RRS).Document, track and monitor problems to ensure a timely resolution. Use of remote control tools to connect to client's desktop resulting in quicker resolutions for desktop configurations and application issues.Identify, research, and resolve technical problems as well as respond to telephone calls, email and personnel requests for technical support.Provide Level 1 Executive support Teach customers use of Microsoft Office Products and Specific customized software Support Mainframe, Windows, and Unix Platforms Remote Access Support for clients using DSL, Cable, and Wireless Services for offsite use and Eaglenet for on-site use Provide Critical Off-shift and On-call support to staff and clients Disseminate critical information to staff concerning company scheduled and non-scheduled outages Create eFax accounts on the Exchange Server

by Urban League of Greater Hartford through Department of Children and Families under the "Weed and Seed" Grant Provided computer training for young children ages 4-16 as part of after school program Assist with Homework and computer needs Create and facilitate training for Adults of Housing Development associated with Center Provide resume writing assistance and job search assistance Provide center with computer software and hardware support

Hartford, Ct, Us

Provide subject matter expertise for a Life as well as The Hartford clients Part of 3 man team which implemented a new support structure for the company's level 1 and 2 IT Department when the Helpdesk originally beganProcedure creation for customer support model Organized communications with merging departments Determined software support need for clients Manage critical information for staff Created global groups and email accounts

New York, New York, Us

Act as a liaison between End-user Services and Clients Provide high quality level of training support to End-user Services Deliver detailed and relevant training to support new computer software programs Coordinate with client groups to keep a-breast of new product information Coordinate support of lab equipment Evaluate and track skill levels of Analyst to recommend and provide training Create New Hire programs for IT Department

Arlington, Virginia, Us

Supervision and orientation of 5-20 soldiers at any given time Acted as Military Occupational Skill Coordinator Liaison between Soldier and Unit Provide peer counseling Screened clothing issue and financial paperwork

Associate Candidate, Computer Science

Project Management

Military Occupational Skill, Administration And Supply

Highschool Diploma

Information Technology Project Management