Tammy Wolf

Tammy Wolf Email and Phone Number

Experienced information professional. User advocate. Collaborative and forward-thinking leader. @ EBSCO Information Services
Tammy Wolf's Location
Tempe, Arizona, United States, United States
Tammy Wolf's Contact Details

Tammy Wolf personal email

n/a

Tammy Wolf phone numbers

About Tammy Wolf

Successfully built and led development teams steeped in a culture of iterative design based on improving user experience. Excellent track record of large-scale project management and web and discovery product management. Comfortable leading teams and working with designers, developers, content creators and other technologists across departments and organizations. Passionate about user-centered design and UX research. Used mixed-methods research, remote and in-person, to uncover valuable user insights and drive UX improvement.

Tammy Wolf's Current Company Details
EBSCO Information Services

Ebsco Information Services

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Experienced information professional. User advocate. Collaborative and forward-thinking leader.
Tammy Wolf Work Experience Details
  • Ebsco Information Services
    Senior Product Manager, Discovery
    Ebsco Information Services May 2024 - Present
    Ipswich, Ma, Us
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  • Ebsco Information Services
    Senior User Experience (Ux) Researcher
    Ebsco Information Services May 2022 - May 2024
    Ipswich, Ma, Us
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  • Arizona State University
    Director Of Web Services
    Arizona State University Mar 2022 - May 2022
    Tempe, Az, Us
    Provided direction for the strategy, development, and operation of efforts to deliver ASU Library collections and services online
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  • Arizona State University
    Digital Learning And Scholarship Strategist
    Arizona State University Sep 2021 - Feb 2022
    Tempe, Az, Us
    Provided strategy for scaling online library e-learning efforts in the goal of reaching all ASU's 120,000 studentsDeveloped analytics strategy for online assessmentRecommended appropriate systems, technologies and/or processes to create and deliver online instructionMentored UX interns
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  • Arizona State University
    Director Of Online Strategy
    Arizona State University Jan 2019 - Nov 2021
    Tempe, Az, Us
    Provided direction for the strategy, development, and operation of efforts to deliver ASU Library collections and services onlineLed the development, implementation, and assessment of two online repository platforms for ASU research (https://keep.lib.asu.edu/) and ASU Library special collections (https://prism.lib.asu.edu/) Led the development and implementation of a bento box for discovery of library collections and services (https://betasearch.lib.asu.edu/) Led the development, implementation and assessment of Library One Search (https://search.lib.asu.edu/)Led online UX research and design efforts for all ASU Library online interfacesLed the development, implementation and assessment of online discovery products and services such as browser extensions, LMS LTI’s and mobile appsChaired various discovery and repository working groupsSupervised repository development, discovery development, and LSP administration staff
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  • Arizona State University
    Director Of Discovery Services
    Arizona State University Oct 2015 - Nov 2021
    Tempe, Az, Us
    Product Manager for ASU Library One Search (Summon and then Primo) (https://search.lib.asu.edu/). Led design, testing, development, releases, operations, and community engagementProduct Manager for ASU Library Website (https://lib.asu.edu/)Led online UX research and design efforts for all ASU Library online interfacesSupervised web developers, full-stack developers, interface designer, ILS administration, and project management staffChair of library services platform selection committee for the Arizona University Library Consortium. Collaborated with all universities to determine system needs. Led the request for proposal (RFP) process for all universities Successfully navigated security and risk assessment reviews for all universities.Project manager for implementation of library services platform (Alma, Primo, and Leganto) for ASU LibraryInvestigated and recommend solution for online library exhibits (Omeka)Chaired Discovery Services Working Group, a group with membership from across the libraries aimed at enhancing the online discovery experience
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  • Arizona State University
    Manager Of Discovery Services And Web Services Librarian
    Arizona State University Jul 2007 - Oct 2015
    Tempe, Az, Us
    Supervised web development, interface design, ILS administration and digitization lab production staffInvestigated and implemented new user-centered technologies as appropriateProject manager for multiple library web projects, including the following:Summon (Library One Search) discovery serviceSipx digital course materials systemASU Learning Badge platform for online library instruction Drupal Content Management System and integration of 5 different campus library web sites (https://lib.asu.edu/) LibGuides application for subject and course guides: (http://libguides.asu.edu/) Omeka learning object repositoryOpenUrl resolver (SFX and 360Link)Library search widgets within LMS and student portalGoogle analytics for web and service-related decision-makingSharePoint site for library intranetStreaming video service based on Drupal and KalturaLibAnswers for chat reference and ticketing supportLibCal for hours, calendar and room reservationsCoordinated and conducted web usability testingMember of first Summon Advisory BoardCo-founding member of ASU campus Drupal Users' GroupCreated and chaired collaborative web advisory committeeEnsured library web interfaces were accessible and usable to all users
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  • Arizona State University
    Digital Delivery And Design Librarian
    Arizona State University Apr 2005 - Jul 2007
    Tempe, Az, Us
    Designed user-centered online tools that supported technology-based library instructionCoordinated and conducted web usability testing.Project Manager for very first online game for library instruction - Axl Wise and the Information OutbreakMaintained content management system for web site contributionsProvided research assistance at the reference desk
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  • Arizona State University
    Web And Usability Librarian
    Arizona State University Nov 2002 - Jan 2005
    Tempe, Az, Us
    Conducted web usability testingContributed to the development of web policies and prioritizationTaught Library Basic Skills courses to undergraduate and graduate students and research assistance at the reference desk
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  • University Of Arizona
    Systems Librarian
    University Of Arizona 2005 - 2005
    Tucson, Arizona, Us
    Trained staff on content management system for web site contributions. Served as consultant for metadata structures for learning object repository.
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  • Ibm
    Summer Intern
    Ibm May 2002 - Sep 2002
    Armonk, New York, Ny, Us
    Performed user testing and contextual inquiry for a user-centered staff information management system Assisted with the creation of a document repository
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  • University Of North Carolina At Chapel Hill
    Reference Assistant
    University Of North Carolina At Chapel Hill Aug 2000 - Sep 2002
    Chapel Hill, Nc, Us
    • Assisted patrons with reference and research questions. • Developed expertise in database and on-line research systems (academic journal indexes). • Assisted with web page creation.
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  • University Of North Carolina At Chapel Hill
    Research Assistant
    University Of North Carolina At Chapel Hill Aug 2000 - May 2002
    Chapel Hill, Nc, Us
    • Independently collected, maintained, and organized a library of scholarship resources. • Created library web site and scholarship database. • Provided reference services.
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  • Los Abrigados Resort And Spa
    Restaurant Manager
    Los Abrigados Resort And Spa Dec 1998 - Aug 2000
    • Supported service team in regards to hiring, training, staff morale, and retention. • Accountable for attaining budgeted goals and sales growth. • Responsible for overall guest service, hospitality, quality and profitability of the restaurant.• Accountable for budget, ordering, and inventory in the restaurant for the front of the house.

Tammy Wolf Skills

Web Development Higher Education Library Science Drupal E Learning Web Services Research Library Information Literacy Usability Collection Development Academic Libraries Public Speaking Virtual Reference Distance Learning Digital Libraries Project Management

Tammy Wolf Education Details

  • Arizona State University
    Arizona State University
    User Experience (Ux)
  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Info Retrieval
  • University Of Arizona
    University Of Arizona
    History

Frequently Asked Questions about Tammy Wolf

What company does Tammy Wolf work for?

Tammy Wolf works for Ebsco Information Services

What is Tammy Wolf's role at the current company?

Tammy Wolf's current role is Experienced information professional. User advocate. Collaborative and forward-thinking leader..

What is Tammy Wolf's email address?

Tammy Wolf's email address is ta****@****asu.edu

What is Tammy Wolf's direct phone number?

Tammy Wolf's direct phone number is (480)-966*****

What schools did Tammy Wolf attend?

Tammy Wolf attended Arizona State University, University Of North Carolina At Chapel Hill, University Of Arizona.

What are some of Tammy Wolf's interests?

Tammy Wolf has interest in Gaming, Digital Repositories, Summon, Web Development, Libraries, Discovery, E Learning, Usability, Drupal.

What skills is Tammy Wolf known for?

Tammy Wolf has skills like Web Development, Higher Education, Library Science, Drupal, E Learning, Web Services, Research, Library, Information Literacy, Usability, Collection Development, Academic Libraries.

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