∙ Directly support clients with developmental disabilities to go find gainful employment, succeed in college, find an internship or increasing their community engagement.∙ Launched the first-ever Tailored Day Remote Services Offerings in order to serve clients remotely in answer to the Covid-19 safety regulations.∙ Created engagement activities such as “Zoom Room Fridays,” "Zoom Room Movie Nights” and “Staff Engagement & Tech Training” in order to keep staff and clients up to speed with state-of-the art-technology.∙ Directly support Supported Employment clients in job development, resume creation, job placement, and hiring staff for SE job coaching. ∙ Recruited, hired, trained and directly managed 4 TMI Direct Service Provider staff for Supported Employment and Tailored Day Services as well as co-managing larger teams in both departments. ∙ Manage caseload to include maintenance of confidential client files, monitoring of monthly attendance, and ensuring TMI database is accurate and current. ∙ Develop and implement annual plan, goals, and objectives. Schedule and participate in client-required meetings (30 Day, semi-annual, annual, Individualized Personal Plan (IPP) etc.). ∙ Complete and submit monthly progress reports to Department of Rehabilitation and Regional Center. ∙ Complete monthly client billing for services provided and monthly / quarterly reports for Director of Supported Employment.

• Collaborate closely with international clients including company branding, print & online marketing materials, social media campaigns covering all communications needs.• Drive company promotions and provide enrollment support via all marketing channels.• Streamline, consolidate, edit marketing materials and ensure clear, consistent client branding.• Create affiliate marketing, public relations and communication opportunities.

• Managed Marketing, PR, Communications and Social Media for this non-profit institute located throughout 13 countries.• Organized large-scale events for public relations and marketing opportunities.• Wrote and edited all content for social media, blog posts and website. • Wrote and edited all content for print marketing materials.• Launched and produced Hoffman’s first-ever weekly radio show, broadcast globally.• Collaborated closely with all department heads including enrollment, IT, desktop publishing and fundraising. • Drove course promotions and provided enrollment support via all marketing channels on a weekly basis.• Created and managed Marketing campaigns such as the “How Hoffman Changed My Life” Social Media campaign, and created ongoing print, email, website and social media promotion pieces.• Communicated the status of marketing events and communications to the CEO in a weekly written report.• Developed and updated all marketing and event collateral.• Streamlined, consolidated, edited marketing materials and ensure clear, concise and consistent branding.• Directed the redesign a new website in accordance with updated branding, information and technology.• Co-managed a team of staff within social media, website, writing, editing and design. • Ensured all promotions and projects are seen to completion under tight deadlines.

• Supported all communication requirements for Senior Vice President, Services, the executive management team and over 1000 Services staff globally; The Americas, Europe and Asia Pacific.• Wrote and edited all Senior Vice President’s communication materials under tight deadlines.• Provided communications council to SVP Services, executive management team and employees.• Practiced best-in-class Public Relations and Communications with all target audiences.• Conducted media training for executives to enable them to successfully promote Sun’s brand.• Managed Services website content and key branding messages used for marketing tools.• Worked closely with Marketing, Customer Service, Communication and Executive Teams.• Trained executive staff to become public speakers for customer and press events.• Strengthened business relationships with customers, media, analysts via thought-leadership programs.• Increased the profile for Services by managing worldwide events and conferences.• Developed speaking opportunities for SVP and executives to raise their profile and to build community spirit.• Trained SVP and business champions on their stage presence, speech delivery, and presentation skills resulting in successful audience connection and message articulation.

• Managed all aspects of Corporate Communications, Brand Awareness, Public Relations and Analyst Relations for Services in 13 countries in Asia Pacific (APAC).• Supported communications for Vice President Services APAC, executive management and all staff.• Created and implemented all internal and external communications strategies from ground up.• Hired and managed a Public Relations company to assist in raising Sun Services’ brand awareness.

• Developed and managed Public Relations and Marketing campaigns across Asia Pacific.• Managed and trained PR agency staff in 13 countries throughout Asia Pacific.• Drove external communication events and related materials such as press releases and case studies to build company brand awareness.

• Produced and assisted the launch of NBC Asia’s flagship morning news program, ‘Squawk Box.’ • One of ten people re-hired after the CNBC-ABN merger. Transferred to Singapore HQ.• Selected, wrote and edited financial news stories for ‘The Money Wheel’, ‘Morning Call,’ and ‘Business Tonight’ shows. All were broadcasted internationally.