Tamra Moore, Rn Email & Phone Number

Tulsa, Oklahoma, United States

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Tulsa, Oklahoma Area

A non-profit organization serving the aging community of the Tulsa area offering services including Adult Day Health, Program of All Inclusive Care for the Elderly (PACE), Senior Centers, ADvantage Case Management, community education and outreach.• Headed all program planning, organizing, operating, staffing, and stewardship over financial performance and regulatory compliance of programs.• Empowered employees to maintain a mission focused perspective by removing roadblocks and fostering teamwork. • Created a referral tracking process for the PACE and Adult Day Health programs that generated meaningful data to drive marketing and outreach initiatives, resulting in an increase in referrals and revenue. • Strengthened federal and state compliance by implementing policy changes in the LIFE PACE programs and introducing an on-line learning management system, resulting in positive survey results.• Guided the ADvantage Case Management program through State budget reductions and developed tools to monitor staff performance. The program remained viable at a time many programs closed.• Achieved strong survey results in the Adult Day Health program with the last survey resulting in zero deficiencies at three sites.

Tulsa, Oklahoma Area

A division of a non-profit hospital providing comfort and supportive care for patients and their families by offering expertise in controlling the patient's pain and other physical symptoms while the patient remains in his or her home environment.• Oversaw all hospice agency functions for compliance, quality, service delivery, staffing, marketing, billing and collections. • Analyzed operational processes, identified areas for improvement, and strengthened compliance with State and Federal guidelines within first year. Attained zero deficiency on Federal survey, an unexpected result since the last survey was conducted 13 years prior.• Succeeded in moving the agency from a negative to a positive financial performance resulting in a stronger balance sheet.

Tulsa, Oklahoma Area

A multi-cultural, multi-faith, non-profit hospice serving the Tulsa area community for more than 30 years, making it the oldest hospice in northeastern Oklahoma.• Directed all aspects of a community based non-profit hospice to include oversight of human resources, care delivery, volunteers and regulatory compliance. • Collaborated with the board of directors, designed, developed and implemented strategic plans for the organization to fulfill and further the mission.• Stabilized financial performance in first year through aggressive attention to collections and cost containment. Accounts receivables decreased by 35% and cost of providing a day of patient care decreased by 8%.• Oversaw a Medicare audit with potential to negatively impact cash flow by $131,000 that resulted in no negative financial impact.• Executed implementation of a significant update in Federal regulations, bringing the organization into compliance.

Ba, Leadership & Business Administration, Human Resource Management

Associate, Nursing