Tamra Moore, Rn Email & Phone Number

Tulsa, Oklahoma, United States

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Tulsa, Oklahoma Area

• A non-profit organization serving the aging community of the Tulsa area offering services including Adult Day Health, Program of All Inclusive Care for the Elderly (PACE), Senior Centers, ADvantage Case Management.
• Headed all program planning, organizing, operating, staffing, and stewardship over financial performance and regulatory compliance of programs.
• Empowered employees to maintain a mission focused perspective by removing roadblocks and fostering teamwork.
• Created a referral tracking process for the PACE and Adult Day Health programs that generated meaningful data to drive marketing and outreach initiatives, resulting in an increase in referrals and revenue.
• Strengthened federal and state compliance by implementing policy changes in the LIFE PACE programs and introducing an on-line learning management system, resulting in positive survey results.
• Guided the ADvantage Case Management program through State budget reductions and developed tools to monitor staff performance. The program remained viable at a time many programs closed.

Tulsa, Oklahoma Area

• A division of a non-profit hospital providing comfort and supportive care for patients and their families by offering expertise in controlling the patient's pain and other physical symptoms while the patient remains in.
• Oversaw all hospice agency functions for compliance, quality, service delivery, staffing, marketing, billing and collections.
• Analyzed operational processes, identified areas for improvement, and strengthened compliance with State and Federal guidelines within first year. Attained zero deficiency on Federal survey, an unexpected result since.
• Succeeded in moving the agency from a negative to a positive financial performance resulting in a stronger balance sheet.

Tulsa, Oklahoma Area

• A multi-cultural, multi-faith, non-profit hospice serving the Tulsa area community for more than 30 years, making it the oldest hospice in northeastern Oklahoma.
• Directed all aspects of a community based non-profit hospice to include oversight of human resources, care delivery, volunteers and regulatory compliance.
• Collaborated with the board of directors, designed, developed and implemented strategic plans for the organization to fulfill and further the mission.
• Stabilized financial performance in first year through aggressive attention to collections and cost containment. Accounts receivables decreased by 35% and cost of providing a day of patient care decreased by 8%.
• Oversaw a Medicare audit with potential to negatively impact cash flow by $131,000 that resulted in no negative financial impact.
• Executed implementation of a significant update in Federal regulations, bringing the organization into compliance.

Ba, Leadership & Business Administration, Human Resource Management

Associate, Nursing