Head of HR at a local commercial and residential third-party property management company with over 7 million in annual revenue. Collaborates with managers and HR team to develop and implement and administer processes and solutions on all HR subject matters for 200 employees, including but not limited to, employee relations, performance management, compensation, leave management and benefits. Works with leaders at multiple levels and their teams on organizational design, strategic staffing, succession planning and employee development. Provides management coaching to over 30 front line managers and senior leaders with a focus on maintaining a positive and functional employee experience. Assesses organization's HR Training needs constantly and conducts or facilitates one on one or group training sessions. Partners with leadership to find opportunities to attract, develop and retain top talent resulting in a 50% reduction in turnover over 2 years. Leads the communication and rollout of HR programs and projects including a training and mentorship program, online onboarding and addition of short-term disability, long-term disability and paid family leave benefit.

HRIS Implementation Specialist at a local human capital management organization that generates over 3 million in annual revenue, servicing 30,000 employees in over 600 companies across the United States. Integral in rigorously testing and designing a Kronos engineered HRIS product that improves and automates HR tasks. Partners with client HR leaders to analyze and synthesize values-based HR processes into a system that increases administrative efficiency while maintaining usability for end-users. Responsible for rollout of a new employee onboarding experience, an applicant tracking system, an online benefit enrollment portal and a carrier connection for benefits. Accountable for a portfolio of clients that make up approximately 1/3 of PayNorthwest's estimated annual revenue. Nurtures relationships with key stakeholders through consistent and transparent written and verbal communication. Demonstrates strong time management and organization skills through the implementation of multiple complex projects. Adept trainer responsible for developing client system users and internal PayNorthwest system users.

Marketing Director at a mid-size company of senior living communities that generates $20 million in annual revenue, caring for over 450 residents in three separate locations. Provided executive leadership alongside the VP of Sales and Marketing to drive the Company’s efforts to position itself as a leader in the senior living space and to achieve its occupancy goals. Developed and mentored Community Relations Directors resulting in a 90+% occupancy company-wide. Partnered with all functions of operations and across all levels of staff to build and maintain an authentic and positive brand image and experience.

Community Relations Director at a mid-size company of retirement, assisted living and dementia communities. Responsible for all Sales and Marketing functions for one community that serves over 150 residents and generates $7 million in annual revenue. Designed, trained, and executed the buying experience for prospective residents and families with a relationship based selling approach that led to an average of 98% occupancy over two years. Created and implemented a new resident onboarding plan that included a holistic life history profile, a newly formed hospitality committee, and a new resident orientation plan executed by the community’s leadership team. Promoted to Marketing Director on Chateau Retirement Communities’ leadership team.

Human Resources Manager at a mid-size company of retirement, assisted living and dementia communities. Responsible for all human resource functions for 65 employees and oversight of all HR managers overseeing a total company population of 180 employees. As first company HR Manager, led the definition and development of role and systems that became the basis of the HR manager position company wide. Gained extensive knowledge of all HR functions. Successfully increased retention by reducing turnover by 20%. Achieved 150% increase of 401k participation. Coordinated and presented benefits orientation and education, and administered day-to-day benefit services. Created and implemented staffing tools and metrics in order to successfully manage $1.6 million in annual labor costs. Oversaw workers compensation claims and transitional work duty program. Conducted and resolved all HR investigations. First responder for back-up Sales and Marketing assisting our Director in maintaining 95+% occupancy. Promoted to Community Relations Director.

Executive Assistant serving a seven person executive team overseeing operations and new construction. Reported jointly to Managing Director, VP of Finance and VP of Construction. Project Manager; prioritize and manage multiple projects simultaneously; for example, implementation of redesigned New Hire Orientation for all employees. Responsible for heavy calendar and inbox management; responsible for responding on behalf of managing director. Assisted VP of Finance and prepared appraisal documents; reconciled bank statements; assisted with accounts payable for both operations and construction. Primary interface with bank for corporate documents; responsible for providing bank with signature cards, wire transfer agreements, LLC agreements, operating licenses and lease documents. Project management in the construction field; responsible for preparing draw paperwork for VP of Construction; interfaced between vendors, subcontractors, banks, and owner. Facilitated design team meetings for a $20 million construction project. Promoted to be the first HR manager in the company.

Independent contractor located at McMurdo Station supporting the United States Antarctic Program funded by the National Science Foundation. Managed meal production for a population of 1,250 scientists, researchers and support personnel. Collaborated with peers to brainstorm menus with a limited supply and range of ingredients based on weekly military deliveries. Successfully adapted to an extreme environment; spent six months living and working in the South Pole; traveled off station via heavy equipment to prepare meals for runway workers. Repeatedly acknowledged by peers and supervisors for superior performance and attitude.