First Business believes focus yields better results for clients and us. With a unique combination of strategic solutions, expertise, and unmatched service, we help businesses and individuals with sophisticated financial needs.My role includes working with managers to determine training needs for staff. Managing the LMS system to ensure compliance with regulatory training. Project management includes researching new software programs and implementation which allows for increased staff efficiencies along with better reporting. Working with Market Presidents on leasing and/or build out of facilities. Gathering and analyzing information to help with decision making processes.

VALPAK OF MADISON is a results-driven marketing company that offers advertisers full service targeted, direct marketing solutions and support services, delivering their advertisers message into the hands of targeted consumers, ANYWHERE@ANYTIME (in the mailbox, on a SMART phone or on the internet). Through the use of diverse tools, Valpak will help businesses reach the audience that is looking to buy their products or services, using out of the box, innovative ideas, that are accountable and have tangible business results. Valpak is an affiliate of Cox Enterprises, Inc. One of America's leading media companies with major holdings in newspaper, television, radio, cable TV and Internet/Interactive industries. Taking advantage of Cox Enterprise's collective understanding of media, Valpak has created integrated programs to maximize their business clients' campaign potential. Valpak of Madison is locally owned and operated, located in the Madison, Wisconsin area.

Manager of the Client Support area.Developed a team, developed and implemented products and training for the operations area. Collaborated with key members of the Senior Management team to implement efficiencies to increase capacity within the department with zero increase in staffing.Successfully added a multitude of key products and services and ensured all staff were properly trained. Expanded supervision to include the Client Services Department.

Developed a team and opened a branch office in a boutique building.Collaborated with key members of the Sales Development area to develop and implement a sales tracking tool.Developed coaching tools to help increase the internal referrals by 41%.Successfully interacted with clients to generate repeat business and referral business for all departments of the bank.Wan an intregal part of a team developing a new software system to help bank personnel open accounts efficiently as well as being a benefit to clients.

Created diversified lesson plans to engage all students in meaningful learning situations.Brought technology to the students through classroom lessons.Brought real world experience through simulations exercises.

Trained junior lenders in the practices of commercial lending. Developed business in the Middleton/Madison area. Recommended appropriate lending and deposit instruments for clients. Worked closely with the Small Business Administration to reach 105% of the goals for small business lending.

Developed solutions for retail and commercial clients. Created and implemented sales training for bank personnel. Managed and organized several departments.