Computer Tech Specialist; Accounts Manager
CurrentConnect and communicate using the proper channels. Greet clients, assess the situation and clearly explain options available. Provide diagnostic education expertise for assistance, document relevant information and educate the process to the clients. Perform repairs, upgrades, and applicable installations to client machines depending on work load. Display a high degree of professionalism, courtesy and client service throughout all client interactions. Engage customers using selling skills to provide solutions to their technology challenges. Work with the sales team, explaining services and technology to help them achieve business goals.Perform other duties as assigned.
Oct 2012 - Present
