Tamy Duplantis

Tamy Duplantis Email and Phone Number

CIO | Strategic Technology Leader @ uKnomi
Tamy Duplantis's Location
Richards, Texas, United States, United States
About Tamy Duplantis

Founder and leader of Return on Information consulting. Check us out: https://returnoninfo.com/Dynamic technology leader with unique blend of technical, business, and leadership skills and a proven track record of leading technology transformations to replace end-of-life systems with integrated platforms that empower competitive guest engagement strategies, drive revenue, and enable brand growth. Leveraging over 22 years of restaurant technology leadership experience with iconic brands including Friday's, Applebee's, Potbelly, Main Event, and Le Duff America where I delivered game-changing business and technology transformation. Received Top Women in Restaurant Technology of 2018 Innovator award for defining and delivering an integrated technology stack to multiple brands that includes secure platform-as-a-service infrastructure, new POS and back office systems, PCI compliance, an integrated digital ecosystem, and accurate analytics. Honored to have partnered with outstanding executive teams, vendor partners, and technology thought leaders in the industry. A leader of innovation, strategy, process, and change across multiple industries with extensive proven experience in * Guest Engagement and Digital Ecosystems * Multi-year Enterprise Strategic Planning * Mobile, Online Booking, eCommerce, CRM, Loyalty * Resource, Capital, Budget Planning and Management * System and Infrastructure Architecture * Program Management, Business Analysis * Legacy Systems to Scalable Integrated Platforms * Data Warehouse, BI, Reporting, and Dashboards * PCI Compliance, SOX Readiness, Best Practices * Outsourcing, SaaS and Hosted Models * Startups, High Growth, Transformation, Acquisition * Private, Public, Franchise * Business Process Re-engineering * ERP, Back Office, Point of Sale Implementations * Data, Identity, and Network Security * IT Reorganization, Staffing, Coaching, Mentoring * Cross-functional Leadership and Alignment * Increasing Revenue, Margins, Productivity * Delivering Results while Leading with Integrity

Tamy Duplantis's Current Company Details
uKnomi

Uknomi

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CIO | Strategic Technology Leader
Tamy Duplantis Work Experience Details
  • Uknomi
    Business Development Advisor
    Uknomi Feb 2023 - Present
    Dallas, Us
    Providing drive-thru insights to increase throughput and enable personalization.
  • Return On Information Consulting
    Cio | Strategic Technology Leader
    Return On Information Consulting Sep 2018 - Present
    After 27 years of delivering game-changing technology transformation for iconic brands including Friday's, Applebee's, Potbelly, CrunchTime, US Foods, Main Event, and Le Duff America, I began Return on Information consulting to help brands, vendors, private equity, and industry leaders increase efficiencies, eliminate friction, and deliver tech stacks that enable seamless digital integrations. ** Bonchon - partnered with CEO to create the tech strategy, built a power team, selected / implemented / integrated / deployed entire tech stack (Windstream, Aloha, ToGoTech, Omnivore), with an interim stand-alone online ordering solution deployed in 4 weeks that drove revenue during Covid. ** Jim 'n Nicks - led implementations of CrunchTime, Monkey Media, Olo, and Mirus with integrations to Aloha, payroll, GL. ** Miller's Ale House - led tech overhaul to Aloha POS / KDS / Olo with integration to HR, payroll, GL. ** 4 Rivers BBQ, Friday's, REEF, Just Between Friends, Goldfish Swim Schools, Franchise Business Review, and uKnomi - performed architecture / budget / process assessments, provided strategies and roadmaps.
  • Le Duff America, Inc.
    Vice President Of Information Technology
    Le Duff America, Inc. Jan 2017 - Aug 2018
    Dallas, Texas, Us
    Recruited by the CEO to lead an enterprise technology transformation across multiple brands, defined the technology stack, sold the vision to the executives and franchisees, led RFP and selection of all solutions including a new POS, back office platform, and digital ecosystem, and implemented the integrated platforms. Delivered end-to-end integration from 3rd party ordering marketplaces to mobile / eCommerce / catering platforms to new POS / KDS platform to ERP / BI systems. Created investment proposals, contracts, store cost models, and ROI analysis. Enabled PCI compliance.
  • Main Event Entertainment
    Vice President Of Information Technology
    Main Event Entertainment Sep 2013 - Oct 2016
    Coppell, Tx, Us
    Recruited to lead technology, innovation, and strategy for the emerging leader in family entertainment centers. Built an IT organization, transformed end-of-life legacy infrastructure, implemented foundational business platforms, delivered game-changing technology to support brand strategic initiatives, and enabled explosive growth. Implemented an integrated ERP and back office platform to equip operators with a single platform to manage the business, ensure data integrity through integration from the point of sale to the financial and payroll systems, and provide a foundation on which to grow the brand. Empowered leaders by collecting transactional data from multiple business systems into a data mart in Microsoft Azure, computing analytic metrics, and delivering real-time mobile scorecards. Implemented guest online booking, digital gift cards, email marketing, and group sales booking solutions. Defined comprehensive guest experience platform strategy, led technical architecture, built a new web site, expanding online booking to an enterprise platform with real-time integration to center activity systems, and implementing a new CRM platform to enable Loyalty and one-to-one marketing.
  • Vendorsafe Technologies
    Vice President Of Professional Services
    Vendorsafe Technologies Jul 2011 - Sep 2013
    Scottsdale, Arizona, Us
    Leveraged industry relationships to guide strategy, management, processes, and partnerships for this leading-edge cyber security innovator providing platform-as-a-service managed security services that were easily deployed, centrally monitored, and affordable.
  • Crunchtime! Information Systems
    Vice President Sales Major Accounts
    Crunchtime! Information Systems Jul 2008 - Jun 2011
    Boston, Massachusetts, Us
    Made a life choice to be an intentional and present parent to my two daughters while they completed high school. So I stepped out of running IT for 5 years. Joined the hospitality industry’s emerging leader in back office solutions to guide the expansion from a food management system to an enterprise platform to run all aspects of a restaurant company.
  • Potbelly Sandwich Works
    Vice President Of Information Technology
    Potbelly Sandwich Works Nov 2005 - Jun 2008
    Chicago, Il, Us
    Recruited to join a power team to structure the company, processes, and technology foundation for preparing to take the company public. Worked alongside the founder as well as innovators from Starbucks and Panera. Implemented food cost management, online ordering, and labor management solutions. Built a lean IT team to support rapid growth and leveraged strategic outsourcing of equipment and services. Designed a business intelligence data warehouse and reporting portal solution. Implemented project management and led business process definition. Achieved PCI compliance and led SOX preparedness for eventual IPO.
  • Us Foodservice
    Vp Of Application Development
    Us Foodservice May 2005 - Nov 2005
    Rosemont, Il, Us
    Recruited by AlixPartners as a key member of a turn-around executive team to lead the applications development organization, migrate to standardized technology across multiple acquired companies, rolled out warehouse management, fleet planning, logistics routing and tracking, and supply chain management solutions as well as interactive order fulfillment devices,
  • Applebee'S
    Vice President Information Technology
    Applebee'S Mar 2001 - May 2004
    Pasadena, California, Us
    I was privileged to work among some of the industry's finest leaders at Applebee's. As a key change agent I challenged divided franchise and corporate culture, led partnerships and collaboration, and architected a unified technology platform to share an integrated operator product suite with system-wide data availability and maximum operational excellence across all units. Created a technology strategy and architected a fully integrated operations product suite comprised of proprietary and best-of-breed vendor products with a proven ROI to ensure data integrity, streamline processes, and improve operational efficiencies at every unit. Implemented brand-wide initiatives including Carside ToGo, Kitchen Display System, holiday loyalty system, front-of-house and back-of-house suite, and new POS platform. Also implemented PeopleSoft ERP and Microstrategy BI platforms.
  • Carlson Restaurants Worldwide
    Sr. Director Application Development
    Carlson Restaurants Worldwide Jan 1996 - Mar 2001
    Dallas, Texas, Us
    I joined as the Project Manager to run an enormous re-engineering project to build a back office system for restaurant managers that equipped them to run their entire business - sales, payroll, vendor ordering, theoretical food cost, and PnLs. My role expanded to Director and then Sr. Director of all application development. We built kitchen display systems, back office systems, electronic vendor ordering, theoretical food cost, corporate enterprise management, and web-based performance scorecards before there were off-the-shelf solutions available. We were leaders in a revolutionary era for the foodservice industry.

Tamy Duplantis Skills

Leadership Team Building Management Strategic Planning Process Improvement Saas Business Intelligence Sales Vendor Management Customer Service Team Leadership Budgets Contract Negotiation Project Management Account Management Cross Functional Team Leadership Business Analysis Start Ups Software As A Service Operations Management Enterprise Software Security Product Development Business Strategy Business Process Improvement Change Management Cloud Computing Strategy

Tamy Duplantis Education Details

  • Nova Southeastern University
    Nova Southeastern University
    Business Management
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Data Processing And Analysis

Frequently Asked Questions about Tamy Duplantis

What company does Tamy Duplantis work for?

Tamy Duplantis works for Uknomi

What is Tamy Duplantis's role at the current company?

Tamy Duplantis's current role is CIO | Strategic Technology Leader.

What is Tamy Duplantis's email address?

Tamy Duplantis's email address is ta****@****hoo.com

What is Tamy Duplantis's direct phone number?

Tamy Duplantis's direct phone number is +154185*****

What schools did Tamy Duplantis attend?

Tamy Duplantis attended Nova Southeastern University, The University Of Texas At Austin.

What are some of Tamy Duplantis's interests?

Tamy Duplantis has interest in Writing, Building Teams, Traveling, Reading, Photography, Riding With My Husband, Solving Problems, Creating Strategies, Spending Time With My 2 Daughters.

What skills is Tamy Duplantis known for?

Tamy Duplantis has skills like Leadership, Team Building, Management, Strategic Planning, Process Improvement, Saas, Business Intelligence, Sales, Vendor Management, Customer Service, Team Leadership, Budgets.

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