Amy Hoang Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

-Ability to lift 7-30lbs (and growing) on a whim while physically and mentally juggling other tasks.-Ability to negotiate with difficult often unreasonable client.-Ability to work without any sleep and get stuff done with accuracy.-Ability to stay calm and lead others to stay calm when situation is chaotic.-Bringing clients together to build teamwork.-Amazing communication skills (often times in a brand new unknown language).-Ability to offer unconditional love.

Brooklyn, Ny

-Develops a thorough understanding of customer processes and business objectives. -Creates value for customers by leveraging UPS’s expertise in the areas of engineering, technology, finance, and supply chain design. -Provides consultative sales support to enhance and improve customers’ businesses using value added and configurable solutions in relation to topics such as e-commerce, reverse logistics, warehouse optimization, package design, sustainability, automation and much more. -Evaluates information and proposes viable solutions to obtain quality, financial, and process improvements; increase cost savings; enhance efficiency; and build business partnership. -Collaborates with the sales team to determine solutions costs and account strategies, prepares and delivers customer proposals, and coordinates implementation resources and activities.-Identifies current and future needs of the customer's business; understands how business needs dictate a project’s requirements, project direction, business objectives, and resource allocation; makes recommendations on the solutions design phase of the project.

New York, Ny

-Responsible for generating new business by managing relationships between UPS and Enterprise Accounts. -Drives global business growth through solution development, customer facing communications, contract development, value creation, and negotiation. -Builds partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities.

New York, Ny

-Develop effective strategies to win new business. Grow existing accounts by consulting on products and services that align with customer’s business and goals. 103% effective to sales plan in 2015, 113% effective to sales plan in 2014. (Position was at 82% effective in 2012)-Responsible for managing accounts totaling $4,032,000 in annual sales.-Analyze customer business models & operating structures, develop solutions that support the customer’s objectives and help reduce operating costs.-Understand customer’s business and conduct face-to-face consultation meetings that result in high-level negotiations. Create RFPs and execute negotiations of agreements.-Work with many start-ups and established companies to successfully increase their profit margins, thus increasing UPS' market share.-Research and develop expertise on many industries i.e. e-commerce, direct to consumer retail, fashion PR, professional services, in order to help grow businesses efficiently.-Act as a trusted adviser in streamlining customer's operations and supply chain needs.-Build relationships with key stakeholders in high profile organizations to maximize account profitability.

New York, Ny

• Developed plans using sales data to sell in book and audio titles to Sam’s Club and their distributors.• Shipped over $20 million in inventory. Personally met and exceeded sales targets by 3%.• Created custom promotions, identified opportunities for growth and reduced client returns. • Created department processes that reduced inefficient reporting and time management by 10%.• Coordinated book fairs, marketing meetings and sales conferences in relation to demand planning, pricing, cover designs, release dates, and content. • Analyzed data in order to manage and forecast inventory demand and plan author events. • Strategized with publishers, marketing and publicity teams on co-op plans and in store promotions.

New York, Ny

• Provided support to all export sales managers in the UK, Canada, New York, Asia and Australia offices.• Managed daily operations, sales & marketing inquiries from accounts and publishers, created sell sheets, attended key meetings to develop seasonal catalogs.• Coordinated presentation materials and reports for marketing meetings, sales trips, and book fairs.

El Monte, Ca & Brooklyn, Ny

Coached volleyball and basketball to inner-city youths. Utilized leadership, discipline, communication and team-building to make it to the finals.

Los Angeles, Ca

Clerical duties included: filing, copying, running errands, processing book orders, inventory, answering phones, binding books, assisting professors, sorting mail, organizing events, maintain mailing list.

Los Angeles, Ca

 Selected publicity photos, website design, editing, archived photos & slides, created media press kits & captions, online research, fact-checking. Worked on films such as: Hotel Rwanda & The Pink Panther. Worked movie premieres and was exposed to the dynamics of the film industry and how important marketing is to the success of a film.

Bachelor Of Arts, English Literature (British And Commonwealth)

Activities and Societies: Daily Bruin (photographer), Amnesty International

Study Abroad, English & Art History

Activities and Societies: Photography Society

Photography Principles, Copywriting

Continuing education course

Study Abroad, English And Art History

Bachelor Of Arts - Ba, Art History, Criticism And Conservation