Myra J. Email & Phone Number

Arizona, United States

Scottsdale, Arizona, United States

https://www.fivestardevelopment.com

United States

United States

Phoenix, Arizona Area

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Southington, Ct

Supervising all of the FOH and BOH employees during all scheduled hours Assuring all supervisors are held accountable for proper opening and closing procedures Writing weekly schedules for FOH and BOH employees Completing all daily and weekly reports correctly and in a timely manner Ensuring the proper paperwork is filled out for all new hires as well as overseeing the training of all new FOH employees Actively monitoring labor costs on a daily/weekly basis Upholding the highest standard of customer service for every patron who enters our restaurant Maintain working relationships with all vendors (food/liquor/service)

Scottsdale

Weekends•Performed concierge services including dining, special events, and provided directions.•Greeted, registered, and assigned rooms to guest.•Analyzed and resolved guest complaints.•Reported and documented all guest issues to appropriate departments.•Trained new employees on hotel procedures.

Fountain Hills, Arizona

Identified Prospective clients in need of term, whole life, final expense life insurance policies. Provided needs analysis to determine the amount of coverage and face amount of the policy.Trained Business Representatives in a call center environment.Passed the Life and Annuity Life Insurance Test August -2016

Tempe, Arizona

Case Manager Essential Functions• Process New Business applications for Life Insurance, Disability Insurance and Annuities• Communicate on a daily basis with Producers and multiple Insurance Carriers in order to expedite the underwriting process• Communicate professionally, concisely, and effectively with internal and external customers on all issues pertaining to any New Business Department matter• Multi-tasking, managing, and prioritizing their daily activities effectively• Respond to phone calls and emails continuously throughout the day• Focus on providing excellent customer service while getting applications approved as quickly as possible using professionalism at all times

Phoenix, Arizona Area

• Quality test of numerous processes for Student Loans to ensure procedures are followed• Ability to analyze the process from beginning to end and provide recommendations where controls are needed• Ability to adapt to changing requirements while ensuring quality adherence• Constant interaction with project team, including processors, project managers, and remediation execution managers• Stay current on all policies and procedures to incorporate that knowledge into thorough reviews.• Case load average 150-300 per project

Scottsdale,Az

• Administrative, multi-tasking, e-mails, events, Word, Excel, and more• Scrub applications, work directly with Underwriting/Compliance on approvals • Assisted the Top Agents with all of their business and down lines as well• Suspense all funds from accounting to New Business for Annuities Products• Ability to run complex Illustrations for the Life and Annuities• Approved polies for Agents prior to sending • Success Makers – Customer Service training complete

Scottsdale, Arizona

• Heavy Work load, Staffing for 165 RN, CNA, 150 PM&R and Internal Medical Doctors• Credentialing-verifying and confirming status on current and pending Doctors • Administrative, Receptionist, multi-tasking, e-mails, events, Word, Excel, and more• Health Insurance Authorizations• Front desk for the Nursing Station shifts• Organization of Board Meetings for Senior Staff and Employee events

Fountain Hills, Az

Weekends• Assistant to the Front Desk Manager• Scheduling, Reservations, Weddings, Group Business, Pool Bar, Night Audit• Training & cross trained all departments to be a more valuable employee• Employee scheduling, and daily reports to the General Manager and Sales Staff• Custom Packages Spa, Fitness, Tennis, and more

Fountain Hills, Az

• Application processor, large case load capability, traveling and cross training, webinars, conference calls, event planning• Tracked and processed incoming and outgoing Transfers• Multi-tasking phones, emails, mail, in person training on products and carriers with Agents• Worked with the 40 Annuity Carriers directly, hands on with agents and their clients