Key responsibilities include:> Creation of the web-based continuous learning program for all existing and new customers-- Hosting fortnightly webinars for all users-- Contribute to maintaining online help articles-- Creation of custom training sessions for companies of all sizes including nation-wide agronomy networks> Nurturing and building existing relationships with clients> Outbound calls to existing users to understand their challenges and problems and how Agworld plays a crucial role in making data driven decisions to support business success> Inbound customer support (phone, email and online chat service) across all segments of the platform> Identification of knowledge gaps and providing appropriate training and resources for all users to maximise value from their Agworld subscription

Ensuring that all clients, regardless of order amount, received top-level customer service throughout booking, collection and after-purchase care throughout the peak period of seeding in Western Australia.

Key responsibilities include:> Coordinating and hosting fortnightly Operations and Marketing meetings, all participants remotely located> Creation and maintenance of online user documentation and support processes> Coordinating and undertaking application testing via TestRail> Assisting with development and deployment of marketing strategy and materials

Providing support services for Schlumberger software. Systems trained in include: Techlog and Petrel, with a focus on the wellbore-centric software Techlog.Responsibilities include:-Teaching clients basic and advanced software modules-Providing online, over-the-phone and in-house support for clients using Techlog-Sales activities including proposal creation and leading software evaluation -Mentoring colleagues-Assisting in the development of new modules-Intensive training overseas to broaden my Petrophysical knowledge and software skills-Cross collaboration with internal service teams including Wireline engineers and Petrophysicists

Vacation program in underground Nickle mining including;> Daily grade control and processing> Data entry for further processing> Mapping of development and production headings> Collection of samples for grade analysis> Core sample analysis> Liaising with drill and blast and geomechanical engineers> Reporting daily hoist and ROM stocks> Logging face maps> Using Datamine to create and use underground models