Tamás Bartos

Tamás Bartos Email and Phone Number

Service Delivery Manager @ BT Group
london, greater london, united kingdom
Tamás Bartos's Location
Debrecen, Hajdú-Bihar, Hungary, Hungary
Tamás Bartos's Contact Details

Tamás Bartos work email

Tamás Bartos personal email

n/a
About Tamás Bartos

I started to work as Service Desk Agent dedicated on the BP account and after a few weeks I was tasked with handling local OPM tasks for our team. During this time I discovered my affinity for operations and people management . It was a welcome challenge for me to focus on improving and optimizing the day-by-day operation, and it also earned me my colleagues' appreciation, shown by the several nominations I have received for employee of the month, eventually winning it three times.Three months after moving on to the main operation at my team in early 2015, I was offered a position in the Lead Incident Management team on the Philips Global Account, which includes having overall responsibility in critical incidents, steering management calls, managing the required resources and participating in both customer and tech calls. I have found a great deal of excitement in the challenge of handling crisis situations and working closely with our management to keep up the already high customer satisfaction. I aim to master my skills at my job at all times and provide support to the boundaries of my roles and beyond.Continuing my previous assignment as well, I have been chosen to be the Professional Coordinator of my team in May 2016, with receiving various people management tasks and becoming the deputy for my line manager.

Tamás Bartos's Current Company Details
BT Group

Bt Group

View
Service Delivery Manager
london, greater london, united kingdom
Website:
bt.com
Employees:
61791
Tamás Bartos Work Experience Details
  • Bt Group
    Service Management Specialist
    Bt Group Apr 2022 - Present
    Debrecen, Hajdú-Bihar, Hungary
  • Deutsche Telekom It Solutions Hu
    Sap Operations Manager
    Deutsche Telekom It Solutions Hu Nov 2020 - Apr 2022
    Debrecen, Hajdú-Bihar, Hungary
  • Nsc Global
    Head Of Team
    Nsc Global Aug 2017 - Nov 2020
    Being part of the strategic outsourcing project from IT Services Hungary to NSC Global, I have taken part of the transfer project during the most intensive months in the summer of 2017. After successfully transferring to the new company, I have continued leading the same team ever since in the midst of new challenges.
  • It Services Hungary Kft.
    Head Of Team
    It Services Hungary Kft. Apr 2017 - Aug 2017
    Debrecen, Hungary
    Taking over and leading a team of 18, with various ISD and non-standard (Incident Management and Lead Incident Management) operations.
  • It Services Hungary Kft.
    Professional Coordinator
    It Services Hungary Kft. May 2016 - Apr 2017
    Debrecen, Hungary
    Continuing my previous assignment as Lead Incident Manager, I have also been chosen to become the Professional Coordinator of my team, with my new duties including various people management tasks and being the deputy for my line manager.
  • It Services Hungary Kft.
    Lead Incident Manager
    It Services Hungary Kft. Jul 2015 - May 2016
    Debrecen, Hungary
    Managing business critical incidents for the Philips Global Account. Includes leading management calls, managing resources and participating in customer and tech conferences.
  • It Services Hungary Kft.
    Service Desk Agent
    It Services Hungary Kft. Nov 2013 - Jun 2015
    Debrecen, Hungary
    First line support for high profile customers, local OPM tasks during the transition phase of one of the customers with owning and participating in several extra tasks and smaller projects.

Tamás Bartos Skills

Microsoft Office Management Microsoft Excel Microsoft Word Leadership Training Photoshop Itil V3 Foundations Certified Major Incident Management Project Management Assertive Communication

Tamás Bartos Education Details

  • University Of Debrecen
    University Of Debrecen
    It Economics

Frequently Asked Questions about Tamás Bartos

What company does Tamás Bartos work for?

Tamás Bartos works for Bt Group

What is Tamás Bartos's role at the current company?

Tamás Bartos's current role is Service Delivery Manager.

What is Tamás Bartos's email address?

Tamás Bartos's email address is ta****@****bal.com

What schools did Tamás Bartos attend?

Tamás Bartos attended University Of Debrecen.

What skills is Tamás Bartos known for?

Tamás Bartos has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Training, Photoshop, Itil V3 Foundations Certified, Major Incident Management, Project Management, Assertive Communication.

Who are Tamás Bartos's colleagues?

Tamás Bartos's colleagues are Marcus Coen, Sol Villareal, Matthew Gallagher, Albus Avenue, Ben Shaw, Ahmed Osman, Sean Reynolds.

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