Tan Alan Email & Phone Number

In AGD (2021 to present)- Supported knowledge management systems- Report Digitalization Maturity Index and plans to uplift digital maturity- Led cloud adoption projects (e.g. Sharepoint Online)- Led project in security and compliance audit and follow up with activities to improve banding.In SportSG (2017 to 2021)- Engaged Government Agency users to manage Finance, Human Capital, Knowledge Management solution. Provide Business Process Mapping, Flow Chart on Business… Show more In AGD (2021 to present)- Supported knowledge management systems- Report Digitalization Maturity Index and plans to uplift digital maturity- Led cloud adoption projects (e.g. Sharepoint Online)- Led project in security and compliance audit and follow up with activities to improve banding.In SportSG (2017 to 2021)- Engaged Government Agency users to manage Finance, Human Capital, Knowledge Management solution. Provide Business Process Mapping, Flow Chart on Business operations- Governed the security for Internet Facing application systems through security reviews, network vulnerability assessment, penetration test and denial of service mitigation- Piloted and managed GovTech Agency wide project for Procurement system development. Aligned procurement processes for agency with GovTech and establish the framework for procurement processes based on Government Instruction Manuals- Completed Agile implementation as Business Analyst to Product Owners for solutioning of the product to align with Business OperationIn MFA (2010 to 2017)- Engaged Ministry Stakeholders to ensure smooth deployment and adoption of new solution including streamlining MFA operational processes and providing consultancy to other agencies to implement new ICT initiatives- Translated business requirements for the transition of applications from one platform to another platform (for e.g. infrastructure change from Lotus Notes email to Outlook and was awarded Minister for Foreign Affairs Award for its successful deployment)- Conducted training for Foreign Delegates, other government agencies and deployment of application systems for Singapore Missions overseas (more than 15 countries) - Initiated and developed barcode application system for Singapore Missions overseas. The project has won the Public Service Gold award.- Appointed as the Finance Secretary for the IDA Fun Committee to organize and coordinate activities such as IDA Family Day, Dinner & Dance, road shows, volunteer work, etc Show less

Singapore

- Led and managed an IT Team to provide IT advisory services and infrastructure support - Provided project management, budget management and vendor management in managing IT systems - Managed and governed the IT infrastructure for Sumitomo including implementation of new systems and maintenance of existing systems- Engaged users to gather requirements for enhancements to existing systems or development of new systems- Implemented new IT initiatives to meet external customer… Show more - Led and managed an IT Team to provide IT advisory services and infrastructure support - Provided project management, budget management and vendor management in managing IT systems - Managed and governed the IT infrastructure for Sumitomo including implementation of new systems and maintenance of existing systems- Engaged users to gather requirements for enhancements to existing systems or development of new systems- Implemented new IT initiatives to meet external customer requests- Conducted training to internal users on new systems- Participated in annual Sarbanes Oxley (SOX) certification audit by leading the IT certification in collaboration with KMPG auditors and projects were audited with no findings- Ensured that IT systems adopted the best practices for process improvement by utilizing tools such as Cost Reduction Strategy, Toyota Production, etc. Show less

- Supported regional users (in charge of 5 offices: 3 in Singapore, 1 in Vietnam, 1 in Malaysia)- Supported Software – eChain system (Freight & Accounting system), WMS (Warehouse system), Lotus Notes- Managed Hardware in terms of Licensing, Support, Purchases, Sourcing, and Maintenance- Performed administration – User Accounts management, Web administration, Network and Printers management, Database administration, performed Data Backup, Citrix administration- Performed presales… Show more - Supported regional users (in charge of 5 offices: 3 in Singapore, 1 in Vietnam, 1 in Malaysia)- Supported Software – eChain system (Freight & Accounting system), WMS (Warehouse system), Lotus Notes- Managed Hardware in terms of Licensing, Support, Purchases, Sourcing, and Maintenance- Performed administration – User Accounts management, Web administration, Network and Printers management, Database administration, performed Data Backup, Citrix administration- Performed presales activities to inform clients of available IT systems and EDI functionalities that could be adopted for use- Responsible for sourcing of IT Equipment and solutions- Provided management reporting by generating reports using Crystal Report Show less

Bachelor In Information Technology

Diploma In Information Technology