Dennis T. Email & Phone Number

Markham, On, Ca

Markham, Ontario, Canada

Markham, Ontario, Canada

Responsible for data entry and processing all residential/commercial/pre-construction transactions within the Brokerage. Serving as a central point of contact between all parties involved in the transaction such as buyers, sellers, agents, brokerages, law firms, and other legal representatives. Ensuring vital communications and all stakeholders informed and updated was critical to many transaction successes. Responsible for managing a portfolio of 250+ agent's transactions. Answered phone calls… Show more Responsible for data entry and processing all residential/commercial/pre-construction transactions within the Brokerage. Serving as a central point of contact between all parties involved in the transaction such as buyers, sellers, agents, brokerages, law firms, and other legal representatives. Ensuring vital communications and all stakeholders informed and updated was critical to many transaction successes. Responsible for managing a portfolio of 250+ agent's transactions. Answered phone calls and emails from clients to address questions, complaints, and needs. Created and maintained filing systems, both electronic and paper-based, for easy access to information. Invoicing developers and brokerages for commission payments and processing/issuing payments for brokerages, agents, and clients. Attending pre-construction related events such as official launches, sales office tours, sales events, and informationsessions. Utilized computer software to complete various administrative tasks. Trained newly hired employees regarding company procedures, standards and goals. Processed invoices, purchase orders and other documents accurately and efficiently. Created financial reports for decision-making and strategic planning. Show less

Thornhill

Responsible for taking inbound/outbound calls, email management, documentation, filing, organizing, data entry. Providing administrative support to managers, agents, and other supporting office staff. Preparing paperwork for agents. Database Management, Property Listing Update/Listing Coordination, Client Support and Communications.

Implemented creative solutions when unexpected situations arose during an event's execution. Collaborated with a wide range of stakeholders including sponsors, vendors, volunteers and venue personnel. Organized and coordinated high-profile special events, including conferences, receptions, fundraisers, galas, and award ceremonies. Researched current trends related to special events in order to create innovative experiences for guests. Facilitated communication between stakeholders throughout… Show more Implemented creative solutions when unexpected situations arose during an event's execution. Collaborated with a wide range of stakeholders including sponsors, vendors, volunteers and venue personnel. Organized and coordinated high-profile special events, including conferences, receptions, fundraisers, galas, and award ceremonies. Researched current trends related to special events in order to create innovative experiences for guests. Facilitated communication between stakeholders throughout the entire planning process. Ensured compliance with safety regulations during the planning process and at the time of the event. Coordinated staff members to carry out tasks during the planning process and on the day of the event. Managed budgets for each event while ensuring that all expenses stayed within allocated amounts. Show less

Developed and implemented marketing strategies to drive customer acquisition, engagement, and retention. Curated social media content and managed accounts to increase engagement. Worked closely with team, gaining knowledge of day-to-day processes and duties. Prepared promotional presentations, marketing materials and educational content. Conducted market research to identify target markets and develop effective campaigns.

Developed strong organizational and time management skills by completing multiple tasks simultaneously. Managed the development of landing pages to optimize lead generation efforts. Utilized social media platforms to increase website traffic by over 20% in 6 months. Identified areas of improvement in current processes and developed plans for implementation. Facilitated team meetings and provided guidance and training on digital marketing tactics and tools. Established processes for tracking… Show more Developed strong organizational and time management skills by completing multiple tasks simultaneously. Managed the development of landing pages to optimize lead generation efforts. Utilized social media platforms to increase website traffic by over 20% in 6 months. Identified areas of improvement in current processes and developed plans for implementation. Facilitated team meetings and provided guidance and training on digital marketing tactics and tools. Established processes for tracking online advertising costs and budgeting resources efficiently. Oversaw the execution of A and B testing initiatives across different channels to maximize ROI. Show less

Markham, Ontario, Canada

Ontario, Canada

Managing the customer service functions, including cash, cashiers and merchandising. Ensures cashier/merchandising staff comply with all store policies and operating procedures. Trains cashiers/merchandisers in job functions. Provides on-going guidance and instruction. Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures. Ensures store employees present proper image to the… Show more Managing the customer service functions, including cash, cashiers and merchandising. Ensures cashier/merchandising staff comply with all store policies and operating procedures. Trains cashiers/merchandisers in job functions. Provides on-going guidance and instruction. Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures. Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge). Answers inquiries regarding location of product, rain-checks, etc. Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Promotes the CSI Survey. Ensures shelves are clean and organized with proper rotation. Ensures product displays are set up and taken down as directed by the AFSM/FSM. Monitors inventory level and informs AFSM/FSM. Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web. Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel. Ensures standards of housekeeping and store image are maintained.Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information and control procedures, consults employees and provides feedback to management, cooperates with Health and Safety committee or representative, holds accountable any employees reporting to them. Perform clerical and banking duties. Complies with all store policies and procedures. Complies with loss prevention policies and procedures and ensures they are executed in the store. Perform other duties as required including Cashier duties when necessary. Runs the end of day for the POS system. Responsible for opening and closing the store as per key holder duties. Show less

Help customers with any questions of products, and being able to demonstrate the use of steeper products. Demonstrate proper efficient team working skills for the holiday shifts. Produce a loose-leaf tea to customers, to the customer’s preference.

Ontario, Canada

Produce monthly financial statements, and income charts using Microsoft Excel. Prepare, maintain, and analysis consolidated financial statements using POS sales reporting system. Provide aid to co-workers with Adobe Photoshop CS6 to create advertisement information. Become familiar with company’s operational and financial system. Knowledgeable with Microsoft Office and POS sales reporting system

Bachelor Of Commerce - Bcom, Accounting And Finance

Activities and Societies: UOIT Accounting Association, Account and Finance Student, Ultimate Intramurals

Ontario Secondary School Diploma, Business/Commerce, General