Tan Jun Han Email & Phone Number

Singapore

Managing a portfolio over 20 brands of sunglasses and accompanying accessories; across 4 SEA countries operating on 3 different business model (direct management, franchise, joint venture).

Individuals - Identify client's financial goals and investment objectives, analyse their financial conditions and customise an optimum portfolio with a range of investment solutions to help achieve their financial goals.Corporate - Maximising corporate revenue and increasing sources of income by providing mandate funds.

Singapore

- Be the expert of the market and drive profitable net growth through setting and following up a commercial plan for individual concepts- Influence the buying process by sharing the market and customer knowledge and country input with the Buying Office- Guarantee the commercial impact of key products by influencing the buying levels and setting the right quantities in store- Create and execute the reduction strategies that will secure profitability and optimal composition of stock for individual concepts

Kuala Lumpur, Malaysia

- Responsible for sales, customer service and profitability of a department. - Manage a team according to H&M values, standards, policies and procedures.- Provides and ensures direct & indirect customer service on the sales floor, in the fitting room and at the cash point in order to maximize sales.- Executes and follows up on recruiting, training, developing and assessing sales advisors along with the store management team.- Organizes and plan the department according to business needs. Follows and ensures safety, security and administration procedures are followed by others.

Kuala Lumpur, Malaysia

Sales Performance : To achieve sales expectations. To drive all retails KPI's ensuring the store goal are achieved. To plan and organise the store ensuring efficiency and encouraging sales. To ensure all sales targets are communicated effectively to store sales team. Analyse all key data ; devise measures to increase sales and implement such measures . Customer Service and Visual Merchandising : Create a culture of customer service according to the corporate standards, ensuring the best possible customer experience. To ensure the best possible housekeeping standards are maintained. Focus on excellent store management and operations to ensure and improve customer experience. To ensure the in-store promotion of the company customer loyalty program. To ensure that all store operating manuals and are executed.Operations : Responsible for opening and closing the store. Ensure merchandise availability and refill standards on the sales floor. Responsibility for loss prevention and planning of annual store stock inventory. Achieving store shrinkage goal, whilst ensuring loss issues are communicated to regional management and investigated and resolved. To ensure that all store operating manuals and are followed and executed. Management of customer returns process. Responsible for cash management processes according to the corporate guidelines.

Selangor, Malaysia

 To use a proactive sales approach with a focus on outfit selling. To provide customer service according to the corporate service standards, ensuring the best possible customer experience. To provide product knowledge to customer include materials info, styling, fits and outfitting. To be aware of the current collections including best and worst sellers. Ensure merchandise availability on the sale floor e.g. sales lists and restocking. To maintain housekeeping standards according to the corporate guidelines.