Operations Manager
Jakarta Raya, Indonesia
In this role, I was entrusted with leading a team to develop and implement advanced systems for the healthcare sector. My responsibilities spanned multiple areas:- Business Analysis: Designed workflows to streamline application development, delivered impactful client presentations, crafted promotional materials such as brochures, and introduced applications to clients.- Legal Oversight: Drafted and reviewed legal agreements, managed OSS data migration, and maintained a comprehensive archive of legal documents, ensuring compliance and operational efficiency.- UI/UX Design: Developed user-friendly interfaces for mobile and web applications, collaborating closely with the development team to create seamless, intuitive experiences.- Operational Management: Created standard operating procedures, managed invoicing, prepared client notifications, and built strategic relationships with key partners. Later, I was supported by an additional staff member to assist with these operational responsibilities.This multifaceted role strengthened my project management skills, expanded my expertise across business, legal, design, and operational functions, and enabled me to effectively guide a cross-functional team.