Tana Jackson work email
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Tana Jackson personal email
Business & Revenue Operations Executive | Data-Driven Strategist | Scalable Growth Architect | InnovatorAccomplished global leader with over 18 years of experience driving results in revenue and business operations. I specialize in transforming go-to-market strategies, aligning cross-functional teams, improving customer satisfaction and delivering sustainable revenue growth through scalable processes, systems integration, and data-driven decision-making. My expertise spans sales, customer success, deal desk, account management, and marketing operations, fostering collaboration to achieve operational excellence.As a results-driven change agent, I’ve consistently improved KPIs and enhanced operational efficiency while increasing customer experience quality, building high-performing teams, and scaling revenue generating operations across diverse global markets. My leadership has been recognized with industry awards for operational innovation and impact.I am an artist and have held my own business for over 20 years where I work on commissioned murals and portraits in my free time. I consult on business operations on a fractional level. I have 2 human sons and 2 fur babies that I adore.
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Vice President OperationsUpright LabsSan Diego, Ca, Us
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Global Head Of Revenue OperationsChronicle Heritage Jul 2023 - PresentPhoenix, Arizona, UsRevenue Growth: Spearheaded initiatives that achieved a 42% revenue increase, elevating company earnings from $95 million to $125 million through the implementation of effective sales processes, data-driven decision-making, and promotion of cross-functional adoption.Deal Desk Implementation: Designed and established the company's inaugural Deal Desk and Contract Management team, providing robust support to the global sales force. Reducing revenue errors, mitigating contract risk, and growing profit margins by 48%.Sales Cycle Optimization: We reduced deal cycle time by 68%, from 95 to 35 days. This was accomplished by restructuring pipeline and forecasting cadences, improving data management, and increasing quoting efficiencies.Forecasting Accuracy: Enhanced forecasting precision by 75%, ensuring consistent revenue predictability. Achieved this by developing comprehensive data-driven forecasting methods, consistent cadences, automation, and boosting full-funnel lead generation. -
Revenue Operations Ambassador & Customer Advisory Board Member (Cab)Revenue Operations Alliance Jun 2024 - PresentSan Francisco, California, UsThe Revenue Operations Alliance exists to elevate the role of RevOps. We strive to provide RevOps professionals with everything they need to upskill—events, courses, webinars, workshops, content, awards, research, podcasts… and more. -
Ceo | Artrepreneur | Revenue OperationsZentana Consulting Llc. Aug 2003 - PresentRevenue, System and Strategic Consultant supporting scalable solutions for a growing business.Fine Artist that painted Murals in 5 MLB ballparks. Creator of Commissioned Artwork including large-scale murals, realistic charcoal portraits, customized paintings & drawings of any genre. Teacher of art techniques for all ages. Paint parties for business or leisure -
Strategic Revenue Operations ConsultantCeb - Continuing Education Of The Bar Jan 2023 - Oct 2023Oakland, Ca, Us• Increased revenue by 45% in 6 months by restructuring the SaaS Go-To-Market (GTM) strategy and optimizing the sales process.• Drove the data analytics clean-up to 95% accuracy across CRM and Revenue reporting• Boosted team productivity by 80%, aligning teams and consistently meeting KPIs and revenue targets. -
Head Of Deal Strategy And Revenue OperationsMitratech 2022 - 2023Bee Cave, Texas, Us• Increased sales revenue by 15% in 3 months by scaling the Deal Desk department and optimizing Quote-to-Cash (QTC) processes to meet higher ARR targets.• Accelerated sales velocity by 70% by streamlining processes, automating workflows, and eliminating post-sales errors, improving time-to-close.• Achieved 88% Salesforce CPQ/Billing adoption by leading the integration and enablement strategy, driving high user engagement.• Built the company's first Deal Desk department, expanding the team from 1 to 4+ Sr. Deal Desk analysts for cross-functional support on QTC & Deal Strategy• Managed Revenue & Data Analytics, addressing gaps in ARR recognition and data integrity to 98% within revenue recognition between CRM and ERP -
Sr. Manager Of Revenue OperationsQuantum Metric 2021 - 2022Colorado Springs, Co, Us• Supported $200M in Series B funding while leading global business operations for a start-up SaaS company, driving cross-functional team success.• Built and scaled the Deal Desk team from 1 to 8 members: improving average deal closer rates by 68%, deal cycle from 65 days to 38 days across the global sales team• Led a team of 6 high performing operations managers across Marketing, Sales, Customer Success, and Deal Desk -
Sr. Manager Customer Loyalty/Strategic Accounts/RevopsPhone.Com 2019 - 2021New York, New York, Us• • Managed 30 direct reports across Sales, Support, Key Accounts, Customer Loyalty, Retention, Billing, and Training for a high-volume 24/7 SaaS call center.• Improved Customer Retention and NPS scores by reducing customer churn by 58% with retention strategies and customer service improvements• Led full implementation of Omni-Channel, Chatbot, and company-wide migration to Salesforce (SFDC) and Talkdesk. -
Sr. Manager Of Clinic Operations/Business DevelopmentTri-City Medical Center 2018 - 2019Oceanside, California, UsManagement & holistic operational oversight 501C clinics- transferred to Hospital Business Development Department. Assisted with physician recruitment, hospital strategy planning, P&L reviews & business development initiatives.Champion of change & superuser for implementation of EMR system initiative. -
Office AdministratorEncinitas Family Care 2016 - 2018Encinitas Family Care is a multi-specialty medical practice in the Scripps Health.Day to Day operational and management oversight of medical support staff, multiple physicians, and patient care. Operational hats including systems, data, marketing, business operations with HR, recruiting, IT, Payroll, Finances, training, coaching, vendor management, and all other office administration responsibilities. -
Director Of Inventory ManagementTotal Logistics Solutions Sep 2007 - Aug 2016Consultant based - (SaaS) CYA inventory management software service for disaster victims for insurance claims-Disaster preparedness software development, public speaking, teaching, inventory management, Red Cross Disaster Volunteer -
Director Of Administrative ServicesValley Radiology Consultants 2014 - 2016UsValley Radiology Consultants Medical Group Inc has 5 practice & 6 providers. Management of 4 locations administrative staff, and multiple departments including front desk, medical records, call center schedulers, authorizations, billing, insurance claims, and support staff. Responsible for all training, coaching, process improvement, and project management -
Assistant Office ManagerNorth County Oral And Facial Surgery Center 2012 - 2014
Tana Jackson Skills
Tana Jackson Education Details
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Western Governors UniversityPsychology Minor
Frequently Asked Questions about Tana Jackson
What company does Tana Jackson work for?
Tana Jackson works for Upright Labs
What is Tana Jackson's role at the current company?
Tana Jackson's current role is Vice President Operations.
What is Tana Jackson's email address?
Tana Jackson's email address is ta****@****cya.com
What schools did Tana Jackson attend?
Tana Jackson attended Western Governors University.
What skills is Tana Jackson known for?
Tana Jackson has skills like Healthcare, Customer Service, Management, Team Building, Strategic Planning, Public Speaking, Healthcare Management, Leadership, Marketing, Marketing Strategy, Social Networking, Microsoft Office.
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