Tana Parker Email & Phone Number

California, United States

San Francisco Bay Area

With a proven track record in defining, managing, measuring and delivering complex solutions (both technological and organizational), I bring an adaptable and versatile approach to every challenge and I'm well equipped to deliver impactful results in any environment.

San Francisco Bay Area

Collaborated with the Transformation Team to assess, recommend, develop, and implement configuration changes and dynamic dashboards for all levels of consumption (i.e., executive leadership down to team-level), radiating multiple aspects of useful data and functionality i.e., progress; performance; intake; efficiency; etc., enhancing overall data quality. Created standards documents and multiple quick reference guides (QRGs) to support 50+ teams in self-service maintenance of their ADO project, improving flow, maturity, and artifact quality.Facilitated formation activities for a new eight-team Release Train; served as RTE, planning, measuring and leading quarterly planning, coaching new scrum masters, product owners and team members toward agile iterative / emergent outcome-based solution delivery. Continued coaching and serving the train through the next six SAFe PI planning events and subsequent delivery of those increments. Managed and equipped the teams to transition to an OKR-based continuous planning model.Facilitated formation activities for two Teams; coached and trained the teams through their initial SAFe PI planning event, subsequent delivery of the increment, and their second PI planning event.

Responsible for forming and coaching a ‘shared services’ team and the leadership team accountable for GIS across North America.Resurrected a digital transformation initially launched in 2018. Resulted in the team delivering business value after nearly a year of little/no progress beyond sustaining the platforms.

San Francisco Bay Area

Facilitated multiple team formations; coaching and training on agile events, artifacts and mindset. Served the teams through SAFe PI planning events and subsequent delivery of increments. Partnered with various peer trains/teams and stakeholders to define, plan and deliver multiple large, cross-team projects including cloud migration and platform modernization efforts.

San Francisco Bay Area

Supported agile teams within a fast-paced and growing environment by removing barriers, coaching teams, and ensuring the self-organization and continuous improvement of the teams.Created and maintained data in the appropriate Agile toolset to provide transparency to the roadmap and related priorities for the Product Owners and Product Managers. (JIRA, Confluence, HPSM, VersionOne).Facilitated strategic design planning sessions to quickly define, estimate and subsequently execute a variety of key activities -> Implementation of multiple fully automated (CI/CD) microservices (end-to-end Dev-Production) in the Cloud; migration of multiple service(s) to the Cloud and/or new data center facilities; significant technology/middleware upgrades/changes.Manage cross-team relationships with other component teams necessary for product release in a matrixed and distributed environment.

Facilitated the production and disaster recovery service migration, including completely new infrastructure, in the role of Project Manager/Scrum Master; migrated the full financial SaaS platform suite (core platform) ensuring the achievement of the committed launch date (59 calendar days from joining). Worked closely with the project team to assess project status, understand project goals, and resources and reworked the project plan to prioritize milestones and completion dates – effectively communicating with all stakeholders and key parties.Identified, tracked, communicated, and mitigated and/or resolved risks throughout, and ultimately achieved all project goals spelled out in the original plan including meeting the date, with less downtime than planned.

Mountain View, Ca

• PMO Standup -- Built and led a full-service IT Project Management Office (PMO) including acquiring talent to plan and execute Service Delivery-sponsored projects. Facilitated company acquisition/integration and transition.• Worked closely with the Service Delivery team to run complex projects/programs from design and development through seamless integration into production, and day-to-day operation in a matrix organization.• Strategic Planning -- Negotiated with peer business unit project/program managers and project teams to develop effective working relationships and ensured high-value project selection. Collaborated with the team and peer organizations to develop and manage budgets (project, cost center). Developed Requests for Proposals (RFP) for external services as needed.• Risk Management -- Created strategies for project risk identification, mitigation and contingency planning.

Fremont, Ca

Manage team to continuously raise service level attainment while adding enterprises and features; absorb increasing workload and complexity of operations. Manage evolution of business continuity, security, audit and change control policies and procedures; continue to support related audit requirements (SoX; 17799).• Improved service delivery performance year over year (average raised from <98% to over 99.5%).• Absorbed 45% workload increase while maintaining flat budget and headcount.• Reviewed, approved and oversaw the implementation of 10,000+ changes with >99.9% success rate (no impact to customers and/or service delivery).• Guided design and implementation of operational utilities enabling improved application performance and service up time (able to defer system upgrades).• Awarded Patent # 7006820 - Method for Determining Preferred Conditions for OTAP.

San Mateo, Ca

Last Position:Manage team of Network Engineers and Architects to scope, estimate, design and implement global IP networks to support Visa business unit and customer initiatives. Develop and attain funding for budget to deliver proposed projects and ongoing support. • Established global budget gaining funding for global network redesign.• Delivered core network upgrade.• Sustained ISO 9000 certification.

Served at Travis AFB (22nd AF) and Ramstein AB (HQ USAFE)