Tanaysha Logan Email & Phone Number

Detroit, MI, US

Detroit, Michigan, United States

o Consistently achieved an average FCR rate of 85% or higher by promptly resolving user inquiries and technical issues during initial contacto Maintained a CSAT score of 100% through proactive communication and personalized support with colleagueso Maintained an average handle time of less than 20 minutes

Detroit, Michigan, United States

• Received high feedback scores from students and teachers, with an average rating of 4.5/5 for classroom management, teaching effectivity, and engagement
• Implemented a reward-based system to encourage participation and success, leading to a 30% increase in assignment completion
• Accomplished a 25% improvement in student retention of lessons by implementing technology and interactive resources

Detroit, Michigan, United States

• Employed special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory of 5 students
• Collaborated with the special education team to develop and implement behavior management strategies, promoting a positive and inclusive learning environment leading to a growing improvement rate of 80%

River Rouge, Michigan, United States

• Demonstrated strong work ethic, covering additional routes during shortages resulting in 100% coverage during peak seasons
• Reduced delivery errors by 15% through attention to detail and verifying customer addresses
• Successfully handled an average of 3,600 mail items per week, exceeding expected volume by 20%

Pontiac, Michigan, United States

• Processed an average of 100 mortgage title documents per day with 97% accuracy, ensuring error free loan processing for clients
• Reduced processing time by 20% by using tactful shortcuts to navigate documents and make sure the information needed was present
• Collaborated with underwriters and loan officers to identify any setbacks and carelessness, resulting in 10% reduction in processing time

United States

• Reduced inventory loss by 15% through improved inventory measures, audits and staff training on loss prevention best practices
• Achieved a customer satisfaction rating of 98% based on post-purchase surveys
• Conducted regular product training sessions for associates, leading to a 30% increase in their knowledge of the product

United States

Kalamazoo, Michigan Area

• Prepared Synthesis Questions for over 500 students and look at data to help figure out how the college/faculty/students can be improved
• Suggested how higher up staff can help to make a difference in the data retrieved from Gateway Courses to increase course passing rate up to 90%

Kalamazoo, Michigan Area

• Department of Public Safety
• Maintained peace and organization of over 10,000 students on campus and during football games
• Ensured no danger nor harm come to student body
• Assisted with lockups of 100% of on campus buildings
• Walked 20% of student population to car/dorms each night

Kalamazoo, Michigan Area

Worked with RedHat to design a website that will go live for their Open Source site.

Certificate Of Completion

Bachelor’S Degree

High School