MasTec companies have been involved in some of the largest and most complex infrastructure construction projects across the country. Our experience has given us a deep and comprehensive understanding of the markets we serve, as well as the ability to effectively manage people, projects and equipment; proactively identify challenges; avoid pitfalls; and overcome obstacles to meet expectations for schedule and budget.With offices across North America, a workforce of nearly 22,000 skilled professionals and an extensive wholly-owned fleet of specialized construction equipment, MasTec has the resources needed to handle even the most complicated jobs. Our geographic reach, scalability and overall financial stability also enable us to meet our customers' changing needs.As a culture, our focus on innovation and smart solutions colors everything we do. We're always looking for ways to increase efficiency in projects and within our own organization. We work to stay at the forefront of safety and environmentally-responsible construction to support safety and deliver quality work and service.Additionally, MasTec is currently certified as a Minority-Controlled Company by the National Minority Suppliers Development Council (NMSDC). This certification allows MasTec to be recognized as a minority contractor throughout the United States and across a range of industries that we serve.

Member of senior leadership team providing engineering, construction, and operations services to the telecommunications industry. Responsible for business development, technical operations, and service delivery organizations providing the best customer experience in the industry. • Responsible for implementing company strategy as a national prime business partner by leading sales pipeline development, revenue generation, customer and partner relationships, industry trends and marketing strategy.• Lead the technical operations organization inclusive of walkout and design, fiber and coax technicians, underground and aerial construction team members. • Manage service delivery organization accountable for the project management and execution of highly complex, multi-year programs. • Exceeded Q1 2023 gross revenue to budget by 43%, forecasting 2023 vs. 2022 revenue growth of 26%.• Key contributor to workflow definition and process improvement initiatives focused on seamless project integration exceeding customer expectations.

Contributed as member of next-generation access network leadership team in charge of innovation, buildout, and operation of best-in-class, most reliable access networks across United States. Provided strategic leadership and direction for key program, overall program management strategy, and direct program management and consulting. Managed multiple teams of professionals across different disciplines and organizations to provide leadership to both direct and matrixed resources. Accountable for highly complex programs significantly impacting business and/or technology roadmap.• Named product delivery lead in charge of fiber deep program that built fiber optics deeper and closer to customer, improving network reliability and capacity by reducing service area subscriber density.• Deployed fiber deep architecture to over 2.8 million households passed in 30+ markets, with annual budget of $700 million, reducing customer truck roll rates by over 12%.• Led team in charge of program and project portfolios, including ten-gigabit speeds (10G), Ethernet Passive Optical Networks (EPONs), Virtual Cable Modem Termination System (vCMTS), and Data Over Cable Service Interface Specification (DOCSIS 3.1) feature enhancements, building speed and capacity improvements into existing networks while developing networks of the future.• Contributed as customer experience subject matter expert, leveraging data analytics and trends to investigate, design, and prioritize improvement initiatives reducing customer total call-in rates by 11%.• Developed standardized data reporting methodologies aligning headquarters and division teams to common source of truth for reporting and key performance indicator measurement.

Senior Director, Technical Operations, 2013-2016 | Director, Technical Operations, 2011-2013 | Director, Engineering, 2009-2011Led as member of regional leadership team in charge of planning, implementation, and management of products and services introduced to Comcast network across Pennsylvania and portions of Maryland, West Virginia, and Ohio. Provided process and cross-functional expertise to manage complex initiatives within organization while enhancing customer and employee experience.• Directed introduction, staffing, and operational excellence of new products, including Metro Ethernet, Cellular Backhaul, Advanced Voice and Hosted PBX services, X1 video platform, and Xfinity Home. • Spearheaded highly productive team of operational experts responsible for creation, planning, execution, and evaluation of regional initiatives enhancing customer and employee experience while elevating regional Net Promoter Score results to highest levels achieved across organization. • Served as regional lead of “Project Cavalry,” which converted analog video programming to all-digital signal to relieve network capacity for use in higher-value services. o Converted over 1.3 million video subscribers in 90 markets, deploying 1.7 million digital adapters to residential and business customers in first two years. • Provided oversight of residential and business fulfillment key performance indicators as well as data reporting and analytics functions delivering operational improvements with frontline management and technicians.• Oversaw Comcast Digital Voice telephony network, product, and related market expansion opportunities contributing to new serviceable households and businesses.

Contributed as member of division engineering team responsible for planning, implementation, and management of residential and business products introduced to Comcast network. Provided product and implementation expertise to regional engineering and operations teams in support of initiatives to meet or exceed customer expectations. Led team in charge of prioritization and management of product expansion initiatives adding over 3.1 million new serviceable households and businesses. Named primary point of contact for division and national team liaison to define and coordinate project status information.

Led overall coordination of product development initiatives. Performed financial and business analyses to determine process and product feature improvements. Interfaced with senior management to prioritize and drive key product decisions. Defined and documented new feature, functionality, and process requirements by understanding core technology and analyzing end-user needs. Worked closely with development teams and business owners to lead projects throughout development lifecycle by maintaining project schedules and budgets for timely solutions deployment.

Oversaw design, delivery, and ongoing support of corporate programs for over ten Fortune 500 companies. Served as primary point of contact, transitioning relationships from sales phase and developing programs to meet and exceed client objectives through account planning, client management, and program execution. Directed opportunities within new and existing client accounts for effective account profitability, increasing FY2005 managed portfolios from $17.5 million to $30 million, yielding revenues in excess of $3 million, and increasing FY2004 managed portfolios from $3.5 million to $17.5 million.

Served as strategic point of contact for customer implementation projects, responsible for management of customer relationships and engineering, design, installation, and operation of customer equipment and applications. Utilized company’s core switching and testing technologies to provision network services in accordance with service-level agreements and customer business process outsourcing requirements. Delivered 100% application uptime in FY2002 to two enterprises and six medium-sized clients through careful design, implementation, and management. Reduced client’s staffing expenditures by estimated $160,000 annually.