Andrew Egan Email & Phone Number

Coral Gables, FL, US

MasTec companies have been involved in some of the largest and most complex infrastructure construction projects across the country. Our experience has given us a deep and comprehensive understanding of the markets we serve, as well as the ability to effectively manage people, projects and equipment; proactively identify challenges; avoid pitfalls; and.

Seven Valleys, Pennsylvania, US

• Member of senior leadership team providing engineering, construction, and operations services to the telecommunications industry. Responsible for business development, technical operations, and service delivery.
• Responsible for implementing company strategy as a national prime business partner by leading sales pipeline development, revenue generation, customer and partner relationships, industry trends and marketing strategy.
• Lead the technical operations organization inclusive of walkout and design, fiber and coax technicians, underground and aerial construction team members.
• Manage service delivery organization accountable for the project management and execution of highly complex, multi-year programs.
• Exceeded Q1 2023 gross revenue to budget by 43%, forecasting 2023 vs. 2022 revenue growth of 26%.
• Key contributor to workflow definition and process improvement initiatives focused on seamless project integration exceeding customer expectations.

Philadelphia, PA, US

• Contributed as member of next-generation access network leadership team in charge of innovation, buildout, and operation of best-in-class, most reliable access networks across United States. Provided strategic.
• Named product delivery lead in charge of fiber deep program that built fiber optics deeper and closer to customer, improving network reliability and capacity by reducing service area subscriber density.
• Deployed fiber deep architecture to over 2.8 million households passed in 30+ markets, with annual budget of $700 million, reducing customer truck roll rates by over 12%.
• Led team in charge of program and project portfolios, including ten-gigabit speeds (10G), Ethernet Passive Optical Networks (EPONs), Virtual Cable Modem Termination System (vCMTS), and Data Over Cable Service Interface.
• Contributed as customer experience subject matter expert, leveraging data analytics and trends to investigate, design, and prioritize improvement initiatives reducing customer total call-in rates by 11%.
• Developed standardized data reporting methodologies aligning headquarters and division teams to common source of truth for reporting and key performance indicator measurement.

Philadelphia, PA, US

• Senior Director, Technical Operations, 2013-2016 | Director, Technical Operations, 2011-2013 | Director, Engineering, 2009-2011Led as member of regional leadership team in charge of planning, implementation, and.
• Directed introduction, staffing, and operational excellence of new products, including Metro Ethernet, Cellular Backhaul, Advanced Voice and Hosted PBX services, X1 video platform, and Xfinity Home.
• Spearheaded highly productive team of operational experts responsible for creation, planning, execution, and evaluation of regional initiatives enhancing customer and employee experience while elevating regional Net.
• Served as regional lead of “Project Cavalry,” which converted analog video programming to all-digital signal to relieve network capacity for use in higher-value services. o Converted over 1.3 million video subscribers.
• Provided oversight of residential and business fulfillment key performance indicators as well as data reporting and analytics functions delivering operational improvements with frontline management and technicians.
• Oversaw Comcast Digital Voice telephony network, product, and related market expansion opportunities contributing to new serviceable households and businesses.

Philadelphia, PA, US

Contributed as member of division engineering team responsible for planning, implementation, and management of residential and business products introduced to Comcast network. Provided product and implementation expertise to regional engineering and operations teams in support of initiatives to meet or exceed customer expectations. Led team in charge of.

New York, New York, US

Led overall coordination of product development initiatives. Performed financial and business analyses to determine process and product feature improvements. Interfaced with senior management to prioritize and drive key product decisions. Defined and documented new feature, functionality, and process requirements by understanding core technology and.

New York, New York, US

Oversaw design, delivery, and ongoing support of corporate programs for over ten Fortune 500 companies. Served as primary point of contact, transitioning relationships from sales phase and developing programs to meet and exceed client objectives through account planning, client management, and program execution. Directed opportunities within new and.

Wayne, PA, US

Served as strategic point of contact for customer implementation projects, responsible for management of customer relationships and engineering, design, installation, and operation of customer equipment and applications. Utilized company’s core switching and testing technologies to provision network services in accordance with service-level agreements and.