Jeff Tandy Email & Phone Number

Birmingham, Al, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Monett, Missouri, Us

Vertex remote capture product

Gravette, Arkansas, Us

Professional Experience: Managed Services Vendor - Program Manager for IBM; Lexmark; Toshiba; Sterling JewelersIBM Executive Customer POC for 10+ Projects.Other notable customers include: Wal-Mart; Safeway; Beall’s; AT&T; Best Buy; Disney• 'Initiation to Close Project Management' I believe in delivering products on time, within budget creating raving and reoccurring customers Lead an internal team effort to develop an App which has been implemented company wide. Leading to an increase in installation team productive by 15%• Issue Resolution-Owned customer’s issue logs and facilitated weekly status calls for the last two years Managed a $1.7M IBM project including two phases, a remote installation team, logistics group, hardware imaging & integration production team while Increasing stakeholders and customer satisfaction Controlled Inventory shrinkage on $4.5M worth of hardware to a shortage of < 3K• Billing & Invoicing Management- Increased margins from 11% to 66% on $360K project over 2 years Change Control Process- I've averaged a 61% net margin, across all projects, by remaining vigilant about scope creep and by properly documenting and processing new customer requirements• Project Meeting and Reporting: Accurate, timely reporting maximizes meeting productivity and leverages trust and confidence between the customer and the vendor.• Bidding through Billing support

Gravette, Arkansas, Us

Call ManagementSchedule ManagementIssues ResolutionOperational MeasurementsResource Management Technical Help deskTechnician POC

Us

Bank was put into receivership by the FDIC. I stayed on and helped Iberia bank work through the migration. Aided the FDIC with AS400 report pulling. Responsible and accountable for managing multiple complex programs while also overseeing theTechnical help desk area including but not limited to reporting and parameter settingsCreated procedural log and trained night operator for banks daily processing and balancing. Participated in building the Data dept. Disaster Recovery planEnd-user help desk support for 300 plus usersFunctioned as the Enterprise Jack Henry/IBM AS400 Administrator and Administrative Project Coordinator for Data Department

I have a rich history and intense passion for the culinary world. I have been involved in Food service management, customer service, marketing, menu building, food cost control targeting, inventory forecasting, procurement as well as high-end catering in my many years of experience. I've managed and trained staff of up to 25 while creating delicious food in some of Northwest Arkansas's Best Restaurants.

Ozark Brewing Company, Fayetteville, ARChef 2000-2003•Supervised the day-to-day operations of food preparations, quality control, and mandatory health and sanitation concerns•Introduced Cost saving methods to increase profitability•Ordered equipment necessary to run a large expanding restaurant•Planned and coordinated parties of up to 125 people•Developed training tools, clarified advancement standards and expectations for staff•Streamlined the ordering and inventory control systems with an emphasis on efficiency and ergonomics•Duel kitchen, multi-floor, full menu dining establishment

Bsba - Entrepreneurship, Small Business Administration/Management

Bsba, Entreprenuership