Hard-working Psychology student with over 10 years of customer service experience. Exceptional ability to pay attention to details and learn new tasks. Able to complete projects accurately with or without a team in a cooperative and positive manner. Eager to learn more about mental and behavioral health.
Amazon Flex
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Amazon Flex DriverAmazon Flex Dec 2021 - PresentLoads items and packages from Amazon’s warehouse.Ensures that items are delivered to the various locations of Amazon customers in a safe and timely manner.Complies strictly with all transportation laws, guidelines, and regulations ensuring that a safe driving record is maintained.Strictly adheres to assigned routes and follows time schedules.Prepares reports and other documents related to delivery.Provides excellent verbal and written communication skills.Able to answer… Show more Loads items and packages from Amazon’s warehouse.Ensures that items are delivered to the various locations of Amazon customers in a safe and timely manner.Complies strictly with all transportation laws, guidelines, and regulations ensuring that a safe driving record is maintained.Strictly adheres to assigned routes and follows time schedules.Prepares reports and other documents related to delivery.Provides excellent verbal and written communication skills.Able to answer questions and handle complaints effectively to ensure customer satisfaction.Pays attention to detail and reviews orders to ensure that they are accurate and complete.Efficiently loads light to heavy packages and moves them from one place to another. Show less
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Operations AdministratorWillis Towers Watson Jul 2018 - Dec 2020Richardson, Texas, United States• Assisted with administrative functions for Via Benefits Insurance Services• Consistently met deadlines for multiple assignments• Reviewed projects and applications for accuracy• Provided outstanding customer service• Assisted participants with health insurance needs• Provided assistance with reaching out to clients and insurance carriers• Exceeded company's personal metric system for call handling• Received positive customer service surveys• Assisted… Show more • Assisted with administrative functions for Via Benefits Insurance Services• Consistently met deadlines for multiple assignments• Reviewed projects and applications for accuracy• Provided outstanding customer service• Assisted participants with health insurance needs• Provided assistance with reaching out to clients and insurance carriers• Exceeded company's personal metric system for call handling• Received positive customer service surveys• Assisted participants with special enrollment periods for health insurance• Prior experience in assisting applicants with enrolling into health insurance• Trained new colleagues and reviewed their assignments• Reviewed customer service phone calls for training• Assisted with training materials for new hires Show less
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Assembly Line WorkerKimberly-Clark May 2018 - Jul 2018Dallas, Texas, United States• Worked on the assembly line for Kimberly Clark Warehouse• Completed assignments quickly and accurately• Worked as a team with many individuals• Consistently met company production goals• Trained new hires with completing duties -
Inside Sales RepresentativePublishing Concepts Feb 2018 - May 2018Dallas, Texas, United States• Reserved alumni/member directories and packages for schools and other organizations• Handled 50-100 calls per day• Provided outstanding customer service while meeting company performance metrics
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Technical Support SpecialistXerox Dec 2016 - Jan 2017Mesquite, Texas, United States• Provided tech support assistance to Apple users• Provided outstanding customer service for Apple users• Set up repairs for customers• Consistently met team goals and personal metrics for call handling -
Warehouse AssociateKohls Distribution Center Aug 2016 - Oct 2016Desoto, Texas, United States• Kept back room organized and accessible• Selected warehouse merchandise to be shipped to customers• Consistently met goals to process shipments in a timely matter
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Licensed Customer Service Agent: Property And CasualtyLiberty Mutual Insurance Aug 2015 - Jun 2016Plano, Texas, United States• Assisted policyholders with general information regarding auto and home insurance• Worked with team members to attain monthly goals• Made sales referrals to inquiring customers• Achieved company's personal metric system for call handling• Received positive customer service surveys• Received many customer service awards for attendance and call handling skills• Promoted to 2nd level rep to handle more complex calls in different states -
Application Data Processor/Licensed Advisor: Life, Accident, Health, And HmoOne Exchange Aug 2014 - Aug 2015Richardson, Texas, United States• Helped retirees select plans to enroll into health insurance• Assisted retirees with completing applications• Provided outstanding customer service• Achieved company's personal metric system for call handling• Processed applications quickly and accurately• Received positive customer service surveys• Promoted to Level 2 Application Data processor• Assisted colleagues with phone calls• Reviewed customer service phone calls• Assisted with training materials… Show more • Helped retirees select plans to enroll into health insurance• Assisted retirees with completing applications• Provided outstanding customer service• Achieved company's personal metric system for call handling• Processed applications quickly and accurately• Received positive customer service surveys• Promoted to Level 2 Application Data processor• Assisted colleagues with phone calls• Reviewed customer service phone calls• Assisted with training materials for new hires Show less
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Customer Service RepresentativeCapital One Bank (Usa), National Association Nov 2012 - Aug 2014Irving, Texas, United States• Assisted customers with their bank accounts• Resolved customer issues and complaints• Made sales referrals to inquiring customers and met sales goals• Achieved company's personal metric system for call handling• Assisted customers with online banking• Received positive customer service surveys
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HostessIslamorada Fishing Company Jun 2012 - Nov 2012Garland, Texas, United States* Greeted customers as they walked through the door* Made sure customers were seated and served* Kept restaurant clean and welcoming* Completed reservations
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Inventory Control SpecialistWalmart Jan 2012 - Nov 2012Dallas, Texas, United States* Selected items for stockers to restock* Made sure store was completely stocked* Cleared pallets for the sales floor* Kept back room organized and accessible -
Fast Food CashierBoston Market May 2011 - Jan 2012Garland, Texas, United StatesKept the restaurant clean and welcoming.Processed transactions through the cash register.Greeted customers as they walked through the door.Completed orders through the front end and drive-thru.Kept the restaurant stocked. -
Fast Food CashierThe Wendy'S Company Jun 2010 - Aug 2010Garland, Texas, United StatesKept the restaurant clean and welcoming.Processed transactions through the cash register.Greeted customers as they walked through the door.Completed orders through the front end and drive-thru.Kept the restaurant stocked. -
Fast Food CashierWienerschnitzel Jul 2008 - Aug 2010Mesquite, Texas, United StatesKept the restaurant clean and welcoming.Processed transactions through the cash register.Greeted customers as they walked through the door.Completed orders through the front end and drive-thru.Kept the restaurant stocked.
Taneshia Jackson Education Details
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Associate Of Arts - Aa
Frequently Asked Questions about Taneshia Jackson
What company does Taneshia Jackson work for?
Taneshia Jackson works for Amazon Flex
What is Taneshia Jackson's role at the current company?
Taneshia Jackson's current role is Client Relations Specialist | Seeking Psychology Internship | Psychology Major Sociology Minor Graduating in 2022.
What schools did Taneshia Jackson attend?
Taneshia Jackson attended University Of North Texas At Dallas, Dallas College.
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Taneshia Jackson
Hr Director | Strategic Talent Management | Organizational Development | Employee Engagement & Wellbeing | Change ManagementNew York City Metropolitan Area1yahoo.com2 1-201-5XXXXXXX
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