PwC's Virtual Business Office (VBO) serves as an extension to healthcare provider's Business Offices to provide process improvement through healthcare billing and follow-up related services.

Hospital Billing Account Analyst / Diversity & Inclusion Committee Member

Mary Kay Consultant Irmo, SC and Columbia, SC with the option to mail any where in the US.

Perform posting charges/payments and completion of claims to payers in a timely fashion. Submit billing data to insurance. Work claim denials to ensure maximum reimbursement for services provided. Excellent problem-solving skills, communication skills, and customer service skills. Proficiency with electronic claims submission/follow-up. Ability to work independently/collaboratively. Able to multi-task and meet tight deadlines.

Process applications for new enrollments, terminations/cancellations, changes, renewals, database updates. Receive and log subscriber and member enrollment applications in the system. Process and key complex applications (new enrollments, terminations/cancellations, changes, renewals) of assigned groups under private business. Update all electronic enrollment files. Work edit/error reports generated for membership transactions. Work with marketing, underwriting, claims, benefit files, and other areas to ensure relevant/appropriate group structures, status, benefits, and billing. Prepare and issue contracts and benefit booklets and custom id cards. Resolve group, customer and provider inquires. Contacts group leaders, internal, and external customers to resolve issues/problems. Train new staff and updates/main accurate desk procedures and assist with problem resolution. Key and set up groups for new members to enroll. Write/revise work instructions for process of applications and new groups to be loaded. Ability to handle confidential or sensitive information with discretion. Key applications send information to the Centers of Medicare, research member’s information. Provide customer service to the members handles incoming calls and correspondence and/or forwards to proper person or office. Performs related duties as required. Key applications send information to the Centers of Medicare, research member's information. Provide customer service to the members handles incoming calls and correspondence and/or forwards to proper person or office. Establishes and maintains general filing/tracking system.Operates computerized systems to compile, type, revise, combine, edit, print and store correspondence, reports, records, and other documents. Researches, compiles, writes, and type’s correspondence, reports, and other record keeping requirements. Performs a variety of administrative support and advanced office duties.