Nicholas Tang Email & Phone Number

Quebec, Canada

5625 Boul. Métropolitain E. Saint-Léonard, Qc H1P 1X3

Achievements• Recognized as a Top 20 Performer in Canada in 2020 and 2021 with over 150 vehicles unit sold• 2021 Platinum Acura Sales Guild Member Responsibilities• Build trust and advise clients on method of purchase based on their needs and preferences(Lease, Finance, Cash)• Knowledgable of all Acura vehicle features and packages • Able to compare with all competing vehicle features and packages. (eg. Acura RDX vs Audi Q5, BMW X3, Mercedes GLC) • Nurture long-term relationships with in-house prospects by maintaining weekly communication • Document prospects’ needs and inquiries at every service visit or dealer contact in CRM • Present and demonstrate vehicles according to client’s needs through test drives and walk-arounds • Appraise client vehicles and assess cosmetic and mechanical condition (brakes, tire thread, etc.) • Negotiate transactions while keeping high levels of gross margins • Make sure client vehicle is delivered on time and that all the parts are installed correctly • Analyze client’s financial profile for credit approval process • Follow up on customer to answer questions and inquiries post-delivery • Bring clients in the dealer from the phone or by email to meet face-to-face • Surpass monthly, and quarterly quotas while maintaining exceptional customer service and margins.

5625 Boul. Métropolitain E. Saint-Léonard, Qc H1P 1X3

888 De Maisonneuve E, 3E Étage

Achievements• Recognized as a Top 3 performer from 2015-2017 (on a scale of over 2000 sales representative in Vidéotron), by doing the most new activation and renewals of telecommunication services (cellphone lines, home phone, TV, Internet) while maintaining exceptional customer service. • Top seller in numerous sales contests by Vidéotron, Samsung, LG and Apple (2015-2017) (Sold the most Vidéotron Solutions and cellphone units of respective brand within a set period of time) • Exceeded annual and quarterly sales target since 2014 (200-300% in 2017 for all product categories Vidéotron)Responsibilities• Built long-term relationships with the SMEs decision makers within a set territory (Blainville) • Understood advanced Telecommunication Business Solutions (Telephone System, Networking, Car fleet management, Office 365 and other SAAS solutions) • Customized multi-product business solutions adapted to the prospect’s operation and pain points • Booked face to face meetings with decision makers • Generated leads by visiting the businesses on the territory and adding those prospects to Salesforce • Simplified and presented complex multi-product solutions to decision makers • Negotiated deals with decision makers while keeping high margins • Up-sold and cross-sold existing customers through creative loyalty strategies (multi-product discounts, seasonal and targeted promotions)

612 Rue Saint-Jacques, Montreal, Qc, Canada

• Built business relationship with Concordia university’s associations for potential sponsorship opportunities • Shared Vidéotron’s spirit in universities in a memorable way through sponsored events • Qualified sponsorship opportunities and negotiated sponsorship packages with associations • Planned events with 500-2000 attendants in collaboration with student associations (e.g. brought Vidéotron branded popcorn machine and GIF photobooths at John Molson School of Business Case Competition with gift contests)

Magasin Vidéotron

• Acquired new residential customers and cross-sold new products to existing accounts • Represented Vidéotron and its corporate image while offering excellent customer service • Helped clients migrate data from old phone to new phones without losing valuable data • Diagnosed cellphone and other Videotron equipment issues with clients

Bachelor Of Commerce (B.Com.), Accounting And Finance

Biomedical Sciences Bachelor, Health Science

Dec, Health Sciences