Chang Tang

Chang Tang Email and Phone Number

New York, United States
Chang Tang's Location
Brooklyn, New York, United States, United States
Chang Tang's Contact Details

Chang Tang personal email

n/a
About Chang Tang

An accomplished I.T. Professional with a strong technical background and proven ability to grow in my position and support my user community. I'm passionate about providing world-class service to all my colleagues/users/teams to create a more friendly and issue free community.I enjoy working with diverse, agile teams in a fast-paced support environment and delivering high impact results to my customer and team. I'm not afraid to get my hands dirty and learn skills that help supporting the users quicker and more efficiently.Additionally, experienced providing a national help desk, remote and onsite desktop support, network, voice, monitoring, infrastructure, web-hosting, and internal systems. Excellent interpersonal communications, ability to work collaboratively and commitment to achieving corporate goals.

Chang Tang's Current Company Details
Weil, Gotshal & Manges LLP

Weil, Gotshal & Manges Llp

View
Engineer
New York, United States
Website:
weil.com
Employees:
2801
Chang Tang Work Experience Details
  • Weil, Gotshal & Manges Llp
    Engineer
    Weil, Gotshal & Manges Llp
    New York, United States
  • Weil, Gotshal & Manges Llp
    Senior Technician
    Weil, Gotshal & Manges Llp Apr 2022 - Present
    United States
  • Weil, Gotshal & Manges Llp
    Hardware Technician
    Weil, Gotshal & Manges Llp Jun 2019 - Apr 2022
    Greater New York City Area
  • Macy'S Technologies
    Information Technology Analyst I
    Macy'S Technologies Jun 2016 - Jun 2019
    Greater New York City Area
    • Provided phone, e-mail and desktop support to a community of 1200+ users• Oversaw, scheduled and provided support for all AV meetings• Set up and supported Video/audio conferencing with Polycom, Skype and Lifesize technologies• Deployed and installed Laptops, Desktops and IP Phones for New Hires.• Managed and implemented projects relating to Asset Management, Disposal, PC Lifecycle, etc.• Training manager for MST technicians and Analysts• Top level Executive Support for VP level and above• IDF and MDF closet support and CMNO Certified• On-Call network and phone support for all Northeast Macy’s Stores and Corporate offices• Provided printer support for Lexmark, Xerox and Epson printers• Managed and Deployed Loaner iPhones• Provided Mobile Device troubleshooting
  • Macy’S System’S And Technology
    Information Technology Technician Ii
    Macy’S System’S And Technology Jun 2016 - Jun 2017
    Greater New York City Area
    • Provided phone, e-mail and desktop support to a community of 1200+ users• Oversaw, scheduled and provided support for all AV meetings• Set up and supported Video/audio conferencing with Polycom, Skype and Lifesize technologies• Deployed and installed Laptops, Desktops and IP Phones for New Hires.• Managed and implemented projects relating to Asset Management, Disposal, PC Lifecycle, etc.• Training manager for MST technicians and Analysts• Top level Executive Support for VP level and above• IDF and MDF closet support and CMNO Certified• On-Call network and phone support for all Northeast Macy’s Stores and Corporate offices• Provided printer support for Lexmark, Xerox and Epson printers• Managed and Deployed Loaner iPhones• Provided Mobile Device troubleshooting
  • Macy'S Merchandising Group
    Help Desk Support Specialist
    Macy'S Merchandising Group Jun 2013 - Jun 2016
    Greater New York City Area
    Provided phone and e-mail support with computer software using Remote Desktop software• Opened and managed tickets for desktop support team in a fast pace environment• Software management of several in house applications• Documentation of how-tos and processes• Training manager for Desktop and Help Desk technicians• Oversaw and scheduled AV/Meeting support• Lotus Notes/Outlook support
  • Macy’S Merchandising Group
    Help Desk Technician
    Macy’S Merchandising Group Dec 2012 - Jun 2013
    Greater New York City Area
    • Provided phone and e-mail support with computer software using Remote Desktop software• Opened and managed tickets for desktop support team in a fast pace environment• Software management of several in house applications• Documentation of how-tos and processes• Training manager for Desktop and Help Desk technicians• Oversaw and scheduled AV/Meeting support • Lotus Notes/Outlook support
  • Kaplan Test Prep
    Kaplan Technical Support Specialist
    Kaplan Test Prep Jun 2010 - Dec 2012
    Greater New York City Area
    • Provide phone and e-mail support with computer software using Remote Desktop software• Kaplan website support for national and international students at a fast pace environment• Remote Installations for various software• Manage accounts by creating online software access
  • Buffalo State College
    Computer Help Desk Assistant
    Buffalo State College May 2009 - May 2010
    Buffalo/Niagara, New York Area
    • Provided phone support with computer software using Remote Desktop and Remote Assistance • Placed tickets using ServiceDesk for on-site support at a high volume pace • Debugged software for faculty, staff, students and administration • Follow up on resolved issues • Initiated remote installations and security scans for campus computers • Catered to campus website and Outlook/Exchange program for staff and faculty
  • Buffalo State College
    Application Support Desk Computer Assistant
    Buffalo State College Sep 2007 - May 2010
    Buffalo/Niagara, New York Area
    • Trained and supervised student assistants • Helped with administrative duties • Acted as a liaison between students and professional staff members • Maintained over 150 computers, and reimaged when necessary • Aided with applications such as Microsoft Office Suite, Adobe CS4 Suite and printer related software • Assisted customers with equipment loan • Technical support for equipment in person and over the phone

Chang Tang Skills

Customer Service Retail Organizational Effectiveness Time Management Outlook Microsoft Office Visual Merchandising Windows 7 Technical Support Autocad Photoshop Help Desk Support Mac Team Leadership Troubleshooting Computer Hardware System Administration Windows Training Software Documentation Microsoft Excel Windows Vista Data Entry Customer Experience A+ Certified Microsoft Word Access Customer Satisfaction Printers Teamwork Computer Repair Microsoft Office 2007 Software Installation Powerpoint Os X Active Directory Lotus Notes Telephone Skills Call Centers Bmc Remedy Networking Visio

Frequently Asked Questions about Chang Tang

What company does Chang Tang work for?

Chang Tang works for Weil, Gotshal & Manges Llp

What is Chang Tang's role at the current company?

Chang Tang's current role is Engineer.

What is Chang Tang's email address?

Chang Tang's email address is ch****@****ate.edu

What skills is Chang Tang known for?

Chang Tang has skills like Customer Service, Retail, Organizational Effectiveness, Time Management, Outlook, Microsoft Office, Visual Merchandising, Windows 7, Technical Support, Autocad, Photoshop, Help Desk Support.

Who are Chang Tang's colleagues?

Chang Tang's colleagues are Albert Gonzalez, Tom Henry, Laura. Lerman, Maryam Naghavi, Talli Sharp, Lucy Moore, Almir Lucević.

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