Jonathan Dyer Email & Phone Number

Brisbane, Queensland, Australia

Working in learning improvement as an internal partner.

Brisbane, Australia

Brisbane

Design and delivery of learning programs for retail, trade, construction, builders hardware, heavy industry and RTO's

Internal consultant developing programs in safety, communication, enviroment/sustainability, leadership/management.Development of multimedia including 3D animation. Project management of specific training interventions.

Responsibilities• Create specific training packages in safety and soft skills• Facilitate stop and consider days, safety in design, lesson learnt and risk management sessions• Run a state wide EU compliance program including design of all new “tools” to bring about improvements in scaffold management• Understand sub contractor engagement process and safety education (induction).• Develop Safety data base tools• Create training packages on subjects identified in the TNA• Deliver training to groups on site including sub contractors• Deliver coaching sessions to staff• Engage with HR to ensure L&D and HR Strategies align• Advise on company Employee Value Proposition (EVP)Achievements• Twice runner up for Engenius Award for Safety Innovation,(2010and 2011)• Redesign and deliver a new Corporate Induction and follow through with on line version• Design, and deliver Works, Close Call, Crane and Plant Training across Queensland.• Design and produce a training package including DVD on Scaffold Management, including 3D animation• Research, design, write and deliver several training packages in a number of disciplines including SWMS, Erosion and Sediment Control, and Workplace Communication• Assist several staff in developing work directions through one on one coaching• Create presentations for other senior managers• Prepare brief on the benefits of Moodle as a e-training platform.( since adopted)

Brisbane

Responsibilities• To review and assist with all non payroll HR functions delivered through Area Managers..• Address product knowledge and develop improvement strategies.• Rollout computer training for all new stores and acquisitions.• Identify cause and effect issues between trade and retail and develop interventions to address these.• Assist with retail and trade marketing strategies.• Review and implement a companywide WH&S program.• Review and implement companywide HR policies.Achievements.• Implement a compulsory induction program that met the needs of 40 geographically disperse stores using blended delivery options.• Introduction and management of AQF govt assisted programs including.o Cert IV Frontline Managemento Cert II Retailo Cert IV Project Managemento Cert IV Financial Administrationo Cert IV Warehousing• Create and deliver across all stores(incl NZ)o Leadership/Performance Skillso Customer Service/Merchandisingo Goal Setting/Time Managemento WH&So Plus 15 others • Writing and implementation of several policies includingo The Cetnaj Staff Handbook.o Sexual Harassment /Bullyingo Credit / Refundso Company Technology • Development and delivery of 1 day interactive seminarso “Targeting Success”o “Business Horror Stories” on the Gold Coasto “Action Centred Leadership”• Development and Delivery of 3 Day Conferences.o Retail Conference 2006o Senior Sales Conference 2007o Managers Conference 2008o Managers Conference 2009• Start to develop the company EVP

Brisbane

Responsibilities• Management of all trainees (Cert II and III Retail) across Qld.• Management of the BBC Graduate Development Program.• Gap analysis across all stores, based on current training offers.• Development and delivery interventions.• Management of all work cover claims for BBC and J Blackwood & Sons• Represent BBC and J Blackwood & Sons at Tribunal work cover hearings.• Audit of Stocktakes• Rollout of computer training to all staff for new store openings.• Computer training for Bunning’s stores in my region.Achievements• Smoothest and most successful POS implementation of any Hardwarehouse opening (Lismore) as described by the BBC State Manager.• Successful implementation of computer training to BBC after Bunning’s amalgamation• Implementation of some of my training programs into BBC curriculum

Brisbane

Responsibilities• To implement the structure created by a private consultant• To ensure training was developed that supported this new structure• To review and implement product training as required.• Develop relations with outside content experts.• To develop OH&S strategies with long standing internal OH&S managers.Achievements• Creation of over 20 training packages across all spectrums of the business to support a total cultural change in an 80 year company.• To develop a retail sales mentality in a product knowledge orientated company.• Create real change in individuals.

Watson and Crane, part of the Crane Group were a 100 year old plumbing distribution company that was dissolved when the Crane Group bought Tradlink plumbing in 1994.Reporting to the State Manager (W&C) and the Training manager (Trade link); (W&C) Develop procedures and documentation as part of the DEC, Tolas, computer implementation programWrite all the QLD Training modules for the DEC system.Ongoing computer training support(Trade link) lead training of the Trade link computer system into LQD and Northern territory stores.Soft skill training (telephone sales, leadership)AchievementsCreate significant documentation to support the Dec systemDeliver training and support across the entire Eastern seaboard for the new computer system.Act as first point helpdesk for Qld stores.Develop personal skills in training and documentation.

Education record

Electrical Fitter / Mechanic, Trade Certificate

Dip Of Business And Dip Of Management

Diploma Training And Assessment Tae50216, Training And Assessment

Certificate Iv Tae40110, Training And Assessment

Diploma Of Retail Management Sir50107, Retail Management

Diploma Of Management Bsb51107, Business

Diploma Of Business Bsb50207, Business Management

Train The Trainer, Oil And Gas

Diploma Of Vocational Education & Training, Vocational Training