Led the development and implementation of In-Person Payment solutions (terminals, apps, POSsystems, kiosks) and Alternative Payment Methods (BNPL, Pay-by-Bank, Mobile Wallets).● Drove strategic planning and roadmapping to achieve the "World of Payments" goal in2024.● Launched new payment card brands on the payment app, increasing revenue.● Created a unified payment app to reduce development time and cost.● Developed an SDK to improve third-party integration and minimize support efforts.● Introduced the Scrum framework to enhance product quality and accountability.

Responsible for the complete product life cycle. KioSoft Product Managers is a customer-facingrole, with the primary focus on identifying business problems, defining a valuable solution andproviding detailed requirements to engineering and support teams.● Lead Product Manager for KioPOS, a revolutionary ERP for retail operators that has bothattended and unattended customer touchpoints.● Successfully launched KioPOS in the Laundromat industry in 2022, and later, through itsuniversal design, launched KioPOS in the Amusement industry in 2023, both on track forsuccess internationally.

As a founding member of the Innovation Group, it was a round-table of product managers as a corporate initiative after a series of business and product acquisitions. My objective was to formalize product management standards and fulfill the company’s vision: Connecting the guest experience.

Reported directly to the President, I was the first and only Product Manager at NRT. As part of my newly established role, I was responsible for the product life cycle of all existing products..

Regional Support Manager (RSM) are responsible to maintain a healthy technical support relationship and securing support contract renewals

Primarily responsible for coordinating implementation, software development, andsupport projects