Intensive Case Manager
CurrentJourney to Social Inclusion (J2SI) is an innovative and evidenced based case management service for people experiencing long-term homelessness in Melbourne, Victoria. It differs from traditional homelessness services as it provides the time needed for people to not only access their permanent home, but also have an improved quality of life and increased community connection. Staff have the ability to work intensively with small caseloads and use a combined key worker and team approach to deliver intensive individualised support for up to 3 years to each client.The J2SI service model delivers 5 key service elements:▪ Intensive case management and service coordination▪ Rapid housing access and sustaining tenancies▪ Trauma informed practice▪ Skills for inclusion▪ Fostering independenceJ2SI will also be evaluated to demonstrate the efficacy of the model and share learnings via independent research and evaluation. J2SI has now been funded for five years through the Victorian State Government’s first homelessness social impact bond, providing an exciting opportunity to also test out a new and different funding model to address the issue of chronic homelessness. There are three program teams and client intakes over the five years.This role provides long term case management and service coordination with low individual caseloads who have experienced chronic homelessness through the J2SI program. The role will work to ensure that the service provided is supportive, effective in achieving client goals, program outcomes, and are of the highest quality in accordance with SHM’s values and legislative and funding requirements.